Conflict Resolution, Decision-Making, and Organizational Design in theWorkplaceQ1:-Discusshow you could apply negotiation strategies to address potential conflicts in theworkplace.Answer:-Conflict in some form and degree is part and parcel of virtually every part of humanlife and hence, organizations are not free of it. Conflict may be regarded as the disagreement orhostility between individuals or groups in the organization. It may even meanrivalryorcompetition or may be viewed as the perception of disagreement in the individuals. The partiesinvolved may not be aware of any basis of conflict and may not develop hostile relationship.Conflict resolution actions are curative methods to overcome the problems of conflict. While thevarious measures discussed above help in minimizing the occurrence of conflict, they do notguaranteethecompleteabsenceofconflict.Therefore,wheneverconflictarisesintheorganization it should be resolved amicably so that its negative effect is reduced. There may beseveral types of conflict resolution actions1.Problem solving:-The problem solving techniques is considered to be the most positivetechnique available for conflict resolution because it emphasizes the attaining of thecommon interest of both conflicting parties. In mutual problem problem solving process,the conflicting parties must come together with the responsibilies of solving the mutualproblem that faces rather than merely finding a way to accommodate their differentperspectives.
Page 2
Page 3
Preview Mode
This document has 8 pages. Sign in to access the full document!