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Liberty University BUSI 342 Exam 2 Quiz 2 Test Correct Answers

Correct answers for Exam 2 and Quiz 2 in BUSI 342 at Liberty University.

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    Li berty University BUSI 342 E xam 2 Q uiz 2 T est C orrect A nswers The performance - reward linkage described in the expectancy theory of motivation refers to employees ’ beliefs that working harder will lead to better performance. According to Maslow ’ s need theory, an employee strives to satisfy his or her higher order needs first. Churn tends to have a negative impact on the remaining employees in an organization . Psychological contracts between employers and employees are similar across cultures. Employee productivity is a tangible aspect of psychological contracts One of the determinants of employees ’ willingness to exert effort is the degree to which they value the rewards offered by an organization. Older employees tend to have lower job satisfaction than younger employees According to Maslow ’ s need theory, motivation is a goal - directed drive, and it seldom occurs in a void. To increase employee satisfaction, the performance management systems and performance appraisal processes in organizations must be designed so they are linked to compensation increases. The reasons key people choose to stay with an employer are always the opposite of those that compel others to quit Recruiting is essentially an administrative function rather than a part of strategic HR planning Internet recruiting generates high numbers of applicants and increases work for HR staff far beyond traditional recruiting methods The group of applicants that an organization has available to it when using a particular recruiting approach, such as Internet job boards, is the applicant population Resume mining allows HR staff to use software to extract the most promising resumes from a large database Intensive recruiting may take the form of a vigorous recruiting campaign aimed at hiring a given number of employees. Blogging - creates enough possible legal concerns that regulations may be implemented by the U.S. Federal Trade Commission. Solange Allure Inc., a cosmetics company, is moving its operations from Bogalusa, Louisiana, to Seattle, Washington. Solange Allure will be changing its occupational labor market. The term “ applicant population ” refers to all individuals looking for a job in a particular geographic area. Utilizing current employee referrals of family members and friends is not ethical because it increases the risk of committing nepotism Recruiting former employees is a way of avoiding “ inbreeding ” while still using an internal recruiting source. It is legal for an employer to check a person ’ s Social Security number, motor vehicle records, and

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    military records when performing a background check on an applicant. Ernest is applying for a carpentry apprenticeship program. He must take a test involving mathematical calculations including working with fractions and geometry. This is illegal because carpentry is a manual labor job and these tests are cognitive and not job - related. Listening responses such as mirroring and echoing may backfire for managers doing job interviews because these responses give feedback to the applicant. Since “ soft skills ” are difficult to test for, and interviewing for these skills often puts women candidates at a disadvantage, the EEOC ’ s guidelines require that applicant s be selected for quantifiable or measurable “ hard skills ” only The Employee Polygraph Protection Act prohibits employers, including federal, state, and local government agencies, from using polygraphs for preemployment screening purposes. The ADA prohibits the use of preemployment medical exams, except for drug tests, until a job has been conditionally offered. Negligent hiring occurs when an employer becomes aware that an employee may be unfit for employment but continues to employ the person, and the person injures someone on the job. Poor adaptation of an expatriate ’ s spouse and/or family to the overseas location is a major factor in the failure of expatriate assignments. In general, the more structured a type of selection interview, the more likely i t is to be statistically valid. If employers do not use E - Verify to determine if an applicant is legally permitted to work in the U.S., the employer is considered to be in technical violation of federal law and can be audited by U.S. Immigration and Customs Enforcement Training plans allow organizations to identify what is needed for employee perform ance before training begins. In the context of active practice, spaced practice occurs when a person performs all the practice at once. Combining pre - /post - measure with a control group is an effective training evaluation design. Assessing organizational training needs is the execution phase of a training plan On - the - job training can amount to no training if the trainers simply allow the trainees to learn the job on their own For the employer, the advantages of cross training are flexibility and development Carlene, a customer executive, arrives at the training facility of the company full of enthusiasm because she is really excited about learning how to cope with difficult customers. She has encountered a number of intransigent customers and is eager to see what “ tricks ” the trainers can show her. This shows that Carlene has the motivation to learn. “ Soft ” skills are critical in many instances in a business environment and can be taught A gap analysis identifies the difference between what an individual employee knows and what the employee should know in order to perform the job satisfactorily The most common approach for making individual analysis is to use performance appraisal data.

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