Terms of Service

Welcome to CramX. These Terms of Service ("Terms") constitute a legally binding agreement between you and CramX governing your access to and use of our platform, services, and applications.

By creating an account, accessing our services, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

AI Ethics & Integrity

Clear guidelines for ethical AI tool usage and academic honesty

Legal Protection

Comprehensive terms protecting both users and the platform

Transparent Policies

Clear subscription, refund, and cancellation procedures

User Rights

You retain ownership of your content and control your data

Fair & Balanced

Equitable terms designed for educational success

Risk Awareness

Clear disclaimers about AI limitations and user responsibilities

1. Acceptance of Terms

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and CramX ("Company", "we", "us", "our") governing your access to and use of the CramX platform, including our website, mobile applications, desktop applications, and all related services (collectively, the "Service"). By creating an account, accessing, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service following any changes constitutes acceptance of those changes.

2. Eligibility and Account Registration

You must be at least 13 years of age to use our Service. If you are under 18, you represent that you have obtained parental or guardian consent to use our Service. When creating an account, you must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion. You may not use another user's account without permission, create multiple accounts for abusive purposes, or transfer your account to another party without our written consent.

3. AI-Powered Services and Academic Integrity

CramX provides AI-powered tools designed to assist with learning, writing, and academic work. These tools, including but not limited to our AI Writer, Homework Helper, and Document Chat features, are intended as educational aids to enhance your understanding and learning process. You acknowledge and agree that: (a) AI-generated content should be used as a learning tool and reference, not as a substitute for your own work; (b) You are responsible for ensuring all submitted work complies with your institution's academic integrity policies; (c) You must properly cite and attribute any AI-assisted content according to your institution's requirements; (d) The AI tools may not always produce accurate, complete, or contextually appropriate results; (e) You are solely responsible for verifying the accuracy and appropriateness of any AI-generated content before use. We strongly encourage ethical use of our AI tools in accordance with academic honesty standards. Misuse of our AI tools for academic dishonesty may result in account termination.

4. User Content and Intellectual Property Rights

You retain all ownership rights to content you create, upload, or share through our Service ("User Content"). By submitting User Content, you grant CramX a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with providing and improving our Service. This license continues even if you stop using our Service, but only for content you have chosen to share publicly. You represent and warrant that: (a) you own or have the necessary rights to all User Content you submit; (b) your User Content does not infringe any third-party intellectual property rights; (c) your User Content complies with these Terms and applicable laws. We respect intellectual property rights and expect our users to do the same. If you believe content on our platform infringes your copyright, please refer to our Notice & Takedown Policy for reporting procedures.

5. AI-Generated Content Ownership and Usage

Content generated by our AI tools in response to your prompts ("AI-Generated Content") is provided to you for your use subject to these Terms. While we grant you a license to use AI-Generated Content for your personal, educational, and commercial purposes, you acknowledge that: (a) similar or identical content may be generated for other users with similar prompts; (b) we cannot guarantee the uniqueness of AI-Generated Content; (c) AI-Generated Content may be based on publicly available information and training data; (d) you are responsible for reviewing, editing, and verifying AI-Generated Content before use. We retain the right to use aggregated, anonymized data about AI interactions to improve our services. You agree not to use AI-Generated Content in ways that violate applicable laws, infringe third-party rights, or circumvent academic integrity policies.

6. Prohibited Activities and Acceptable Use

You agree not to engage in any of the following prohibited activities: (a) violating any applicable laws, regulations, or third-party rights; (b) sharing, uploading, or distributing copyrighted material without proper authorization; (c) using our Service to cheat, plagiarize, or engage in academic dishonesty; (d) attempting to circumvent any security features or access restrictions; (e) reverse engineering, decompiling, or attempting to extract source code from our Service; (f) using automated systems (bots, scrapers) to access our Service without permission; (g) transmitting viruses, malware, or other harmful code; (h) harassing, threatening, or abusing other users or our staff; (i) impersonating any person or entity; (j) collecting or storing personal data of other users without consent; (k) using our Service for any illegal or unauthorized purpose; (l) interfering with or disrupting the integrity or performance of our Service. Violation of these prohibitions may result in immediate account termination and legal action.

7. Subscription Plans, Payment, and Billing

Certain features of CramX require a paid subscription. By subscribing to our premium services, you agree to pay all applicable fees according to the pricing and payment terms presented at the time of purchase. Subscription fees are billed in advance on a recurring basis (monthly or annually) and are non-refundable except as required by law or as stated in our Refund Policy. You authorize us to charge your designated payment method for all fees. If your payment method fails, we reserve the right to suspend or terminate your access to premium features. Subscription plans automatically renew at the end of each billing period unless you cancel before the renewal date. We reserve the right to modify our pricing with at least 30 days' notice to existing subscribers. Price changes will not affect your current billing period but will apply to subsequent renewals. You are responsible for all taxes associated with your subscription.

8. Free Trial and Promotional Offers

We may offer free trials or promotional pricing for our premium services. Free trial eligibility is limited to new users and may be subject to additional terms. We reserve the right to determine free trial eligibility in our sole discretion. Unless you cancel before the trial period ends, your subscription will automatically convert to a paid subscription at the then-current rate. Promotional offers cannot be combined with other discounts unless explicitly stated. We reserve the right to modify or cancel promotional offers at any time without notice.

9. Cancellation and Refund Policy

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will be effective at the end of your current billing period, and you will retain access to premium features until that time. We do not provide refunds for partial subscription periods, except as required by law or as outlined in our Refund Policy. If you believe you are entitled to a refund under our Refund Policy, please contact our support team with your request. All refund requests are subject to review and approval. For detailed information about our refund procedures, please refer to our Refund Policy page.

10. Service Availability and Modifications

We strive to provide reliable, uninterrupted access to our Service, but we do not guarantee that our Service will be available at all times or free from errors. We reserve the right to modify, suspend, or discontinue any part of our Service at any time, with or without notice. We may perform scheduled maintenance that temporarily interrupts service availability. We are not liable for any loss or damage resulting from service interruptions, modifications, or discontinuations. We reserve the right to impose usage limits, restrict access to certain features, or modify feature availability based on your subscription plan or usage patterns.

11. Third-Party Services and Integrations

Our Service may integrate with or provide links to third-party services, websites, or applications ("Third-Party Services"). These Third-Party Services are not under our control, and we are not responsible for their content, privacy practices, or terms of service. Your use of Third-Party Services is governed by their respective terms and policies. We do not endorse or assume any responsibility for Third-Party Services. Any interactions or transactions you have with Third-Party Services are solely between you and the third party. We may use third-party service providers to facilitate our Service, and these providers may have access to your information as necessary to perform their functions.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our collection and use of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials. We comply with applicable data protection laws, including GDPR and CCPA where applicable. For detailed information about our data practices, please review our Privacy Policy.

13. Disclaimer of Warranties

OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSES; (C) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (D) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. YOU ACKNOWLEDGE THAT AI TECHNOLOGY HAS LIMITATIONS AND MAY PRODUCE INACCURATE, INCOMPLETE, OR INAPPROPRIATE RESULTS. YOU USE OUR SERVICE AT YOUR OWN RISK AND ARE SOLELY RESPONSIBLE FOR ANY CONSEQUENCES OF SUCH USE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRAMX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OR INABILITY TO USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR PERSONAL INFORMATION; (C) ANY INTERRUPTION OR CESSATION OF THE SERVICE; (D) ANY BUGS, VIRUSES, OR HARMFUL CODE TRANSMITTED THROUGH THE SERVICE; (E) ANY ERRORS OR OMISSIONS IN CONTENT OR AI-GENERATED RESULTS; (F) ANY ACADEMIC OR PROFESSIONAL CONSEQUENCES RESULTING FROM USE OF OUR SERVICE. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

15. Indemnification

You agree to indemnify, defend, and hold harmless CramX, its officers, directors, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party, including intellectual property rights; (d) your User Content; (e) your violation of any applicable laws or regulations; (f) any academic integrity violations or consequences resulting from your use of our AI tools. This indemnification obligation will survive termination of these Terms and your use of the Service.

16. Educational Use and Institutional Compliance

Our Service is designed to support learning and education. You acknowledge that: (a) you are responsible for understanding and complying with your educational institution's policies regarding AI tool usage, plagiarism, and academic integrity; (b) different institutions may have different policies regarding AI-assisted work; (c) you must disclose your use of AI tools if required by your institution; (d) we are not responsible for any academic consequences resulting from your use of our Service; (e) our AI tools are meant to supplement, not replace, your own learning and critical thinking. We encourage you to consult with your instructors or academic advisors about appropriate use of AI tools in your coursework.

17. Copyright and DMCA Compliance

We respect the intellectual property rights of others and expect our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices. If you believe that content on our platform infringes your copyright, please submit a DMCA notice through our Notice & Takedown page with the following information: (a) identification of the copyrighted work; (b) identification of the infringing material; (c) your contact information; (d) a statement of good faith belief that the use is unauthorized; (e) a statement that the information is accurate and you are authorized to act on behalf of the copyright owner; (f) your physical or electronic signature. We may terminate accounts of repeat infringers.

18. Account Termination and Suspension

We reserve the right to suspend or terminate your account and access to our Service immediately, without prior notice or liability, for any reason, including but not limited to: (a) breach of these Terms; (b) fraudulent, abusive, or illegal activity; (c) violation of academic integrity policies; (d) non-payment of fees; (e) extended period of inactivity; (f) at your request. Upon termination, your right to use the Service will immediately cease. We may, but are not obligated to, delete your account and User Content. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You may terminate your account at any time by contacting our support team or through your account settings.

19. Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English and shall take place in [Your Jurisdiction]. Each party shall bear its own costs and expenses, including attorneys' fees, unless otherwise awarded by the arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LAWSUITS. If any provision of this arbitration agreement is found to be unenforceable, the remainder shall remain in full force and effect. Notwithstanding the foregoing, either party may seek injunctive relief in court to prevent irreparable harm.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in [Your Jurisdiction], and you hereby consent to personal jurisdiction and venue therein. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

21. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. During any such event, our obligations will be suspended for the duration of the force majeure event.

22. Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of CramX.

23. Entire Agreement and Modifications

These Terms, together with our Privacy Policy, Refund Policy, Community Guidelines, and Code of Honor, constitute the entire agreement between you and CramX regarding the Service and supersede all prior agreements and understandings. We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

24. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at: Email: legal@cramx.ai, Support: support@cramx.ai, Website: https://cramx.ai/contact. For copyright infringement claims, please use our Notice & Takedown procedure. For general inquiries, please contact our support team. We strive to respond to all inquiries within 48 business hours.