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Management Fundamentals: Concepts, Applications, and Skill Development Sixth Edition Test Bank

Management Fundamentals: Concepts, Applications, and Skill Development Sixth Edition Test Bank helps you understand key theories, apply concepts, and tackle exam questions with ease.

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource Management Fundamentals 6e (Lussier) Chapter 1 Management and Its History Multiple Choice 1. The resources of a manager include: a. Human Resources b. Financial Resources c. Time Resources d. Physical Resources Ans: D Learning objective: LO 1 - 1 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 4 Question type: MC AACSB standard: Analytical thinking 2. ________ is/are based on how effectively and efficiently managers utilize resources to achieve objectives. a. Human capital b. Performance c. Financial stability d. Organizational objectives Ans: B Learning objective: LO 1 - 1 Difficulty level: 2 Cognitive domain: Knowledge Answer location: Page 4 Question type: MC AACSB standard: Analytical thinking 3. Connie is a manager at a local golf course. Though Connie sticks to her budget, some patrons have complained that the golf carts are not worth the rental price. With which type of resource is Connie struggling? a. Human b. Financial c. Physical

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource d. Informational Ans: C Learning objective: LO 1 - 1 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 4 Question type: MC AACSB standard: Analytical thinking 4. Which of the following is considered a managers most valuable resource? a. human b. financial c. physical d. informational Ans: A Learning objective: LO 1 - 1 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 4 Question type: MC AACSB standard: Analytical thinking 5. Managers are primarily evaluated on ________________. a. educational level b. experience level c. sales numbers d. resource utilization Ans: D Learning objective: LO 1 - 1 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 4 Question type: MC AACSB standard: Analytical thinking 6. Knowing yourself is the foundation for ____________ while _____________ is critical for success. a. leadership development; intellect b. intellect; leadership c. interpersonal relationships; self - awareness d. leadership development; self - awareness

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource Ans: D Learning objective: LO 1 - 1 Difficulty level: 2 Cognitive domain: Comprehension Answer location: Page 5 Question type: MC AACSB standard: Analytical thinking 7. _____________ is the means of evaluating how effectively and efficiently managers utilize resources to achieve objectives. a. financial analysis b. performance c. resource allocation d. meeting deadlines Ans: B Learning objective: LO 1 - 1 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 4 Question type: MC AACSB standard: Analytical thinking 8 . Management skills include all of the following except ____________. a. technical b. time management c. interpersonal d. decision - making Ans: B Learning objective: LO 1 - 2 Difficulty level: 2 Cognitive domain: Application Answer location: Page 6 Question type: MC AACSB standard: Analytical thinking 9 . Which type of skill involves the ability to conceptualize? a. technical b. time management c. decision - making d. interpersonal

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource Ans: C Learning objective: LO 1 - 2 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 6 Question type: MC AACSB standard: Analytical thinking 10 . Loni is a senior in college looking to become a successful manger. Which of the following is considered the most important quality for her to have? a. supervisory ability b. time management skills c. intelligence d. self - assurance Ans: A Learning objective: LO 1 - 2 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 7 Question type: MC AACSB standard: Analytical thinking 11 . Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day. Saad was just promoted to the level of mid - manager because he was the first to master the inventory management system. Saad has been promoted due to his _______________ skills. a. technical b. interpersonal c. decision - making d. supervisory Ans: A Learning objective: LO 1 - 2 Difficulty level: 3 Cognitive domain: Analysis Answer location: Page 6 Question type: MC AACSB standard: Analytical thinking 12 . Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day. After Saad was promoted to mid - manager, he called upon Shaheena to aid him in training other

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource employees in the inventory management system. Saad has recognized he is weak in _____________ skills. a. technical b. interpersonal c. decision - making d. supervisory Ans: B Learning objective: LO 1 - 2 Difficulty level: 3 Cognitive domain: Analysis Answer location: Page 6 Question type: MC AACSB standard: Analytical thinking 13 . Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day. After 6 months, Syddarth was asked to shadow Saad because his decision - making skills were lacking and it was felt Saad could aid him in developing his decision - making skills. By observing Saad, Syddarth can improve which decision - making skills? a. negotiation b. networking c. communication d. diagnostic Ans: D Learning objective: LO 1 - 2 Difficulty level: 3 Cognitive domain: Analysis Answer location: Page 6 Question type: MC AACSB standard: Analytical thinking 14 . Which organization provides the standards for business schools to follow? a. NCAA b. AACSB c. CBOA d. SHRM Ans: B Learning objective: LO 1 - 2 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 6 - 7 Question type: MC AACSB standard: Analytical thinking

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource 15 . The four management functions include the following except ____________. a. planning b. organizing c. leading d. concentrating Ans: D Learning objective: LO 1 - 3 Difficulty level: 1 Cognitive domain: Application Answer location: Page 7 Question type: MC AACSB standard: Analytical thinking 16 . The staffing of an organizing is considered part of which management function? a. organizing b. controlling c. planning d. leading Ans: A Learning objective: LO 1 - 3 Difficulty level: 1 Cognitive domain: Analysis Answer location: Page 8 Question type: MC AACSB standard: Analytical thinking 17 . M acksym is the shift manager at a local manufacturing plant. From 10:00am to 11:00 this morning, he was outside the plant waiting on a shipment of a part needed for the next shift. This would be an example of a(n) ____________. a. leading action b. interpersonal behavior c. managerial transition d. nonmanagement function Ans: D Learning objective: LO 1 - 3 Difficulty level: 2 Cognitive domain: Application Answer location: Page 8 Question type: MC

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource AACSB standard: Analytical thinking 18 . An important aspect of ____________ is assigning people to various tasks and jobs. a. organizing b. leading c. controlling d. planning Ans: A Learning objective: LO 1 - 3 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 8 Question type: MC AACSB standard: Analytical thinking 19 . Dongfang has recently moved up to shift manager at Common Grounds, a popular local coffee shop. When she was a barista, she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers. When her replacement, Holly, started, Dongfang continued to talk to the customers about the different coffees while Holly was relegated to steaming the milk. Dongfang is struggling with ____________. a. leading the store b. managing people c. controlling Holly d. nonmanagement functions Ans: B Learning objective: LO 1 - 3 Difficulty level: 3 Cognitive domain: Application Answer location: Page 8 Question type: MC AACSB standard: Analytical thinking 20 . Dongfang has recently moved up to shift manager at Common Grounds, a popular local coffee shop. When she was a barista, she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers. When her replacement, Holly, started, Dongfang continued to talk to the customers about the different coffees while Holly was relegated to steaming the milk. Dongfang is spending time on ____________. a. leading the store

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource b. managing people c. controlling Holly d. nonmanagement functions Ans: D Learning objective: LO 1 - 3 Difficulty level: 3 Cognitive domain: Application Answer location: Page 8 - 9 Question type: MC AACSB standard: Analytical thinking 21 . Of the four management functions, which is the most reactive? a. planning b. organizing c. leading d. controlling Ans: D Learning objective: LO 1 - 3 Difficulty level: 1 Cognitive domain: Analysis Answer location: Page 8 Question type: MC AACSB standard: Analytical thinking 22 . Someone who is an entrepreneur and negotiator is exhibiting which management role? a. informational b. decisional c. interpersonal d. transition Ans: B Learning objective: LO 1 - 4 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 9 Question type: MC AACSB standard: Analytical thinking 23 . Managers play the ____________ role when they interact with people outside of their unit to gain information or favors. a. disseminator

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource b. negotiator c. figurehead d. liaison Ans: D Learning objective: LO 1 - 4 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 9 Question type: MC AACSB standard: Analytical thinking 24 . During a normal day, Kristian makes a point to talk to others to be up to date on what is occurring as well as to make sure everyone else has the information they need to do their jobs. Kristian is exhibiting which two roles? a. leader; liaison b. monitor; disseminator c. monitor; liaison d. liaison; spokesperson Ans: B Learning objective: LO 1 - 4 Difficulty level: 2 Cognitive domain: Knowledge Answer location: Page 10 Question type: MC AACSB standard: Analytical thinking 25 . After a particularly difficult day at Common Grounds Coffee, manager Dongfang had to diffuse a fight between two baristas. Dongfang was using her ___________ skills. a. interpersonal b. informational c. decisional d. figurehead Ans: C Learning objective: LO 1 - 4 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 9 Question type: MC AACSB standard: Analytical thinking

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource 2 6. After three people developed food poisoning after having coffee at Common Grounds, Dongfang gave an interview to the local news to discuss the shipment of tainted milk that had arrived as the store the previous day. Dongfang is acting as a ________________. a. negotiator b. spokesperson c. liaison d. disseminator Ans: B Learning objective: LO 1 - 4 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 10 - 11 Question type: MC AACSB standard: Written and oral communication 2 7. Planning includes all of the following roles except _________. a. entrepreneur b. negotiator c. spokesperson d. disseminator Ans: D Learning objective: LO 1 - 4 Difficulty level: 1 Cognitive domain: Application Answer location: Page 11 Question type: MC AACSB standard: Analytical thinking 2 8. A manager who is particularly effective at organizing excels at _____________. a. resource allocation b. disturbance handling c. information dissemination d. entrepreneurial endeavors Ans: A Learning objective: LO 1 - 4 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 11 Question type: MC AACSB standard: Analytical thinking

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource 29 . Someone in middle management might be called which of the following? a. department head b. vice president c. head nurse d. crew leader Ans: A Learning objective: LO 1 - 5 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 12 Question type: MC AACSB standard: Analytical thinking 30 . ___________ is a newer management position needed in organizations that focus on team - based structures. a. Top manager b. Middle manager c. First - line manager d. Team leader Ans: D Learning objective: LO 1 - 5 Difficulty level: 1 Cognitive domain: Knowledge Answer location: Page 12 Question type: MC AACSB standard: Analytical thinking 31 . Arshdeep works at a local marketing consulting firm. Though he has a good deal of responsibility and oversees an office of 10 employees, none of which are managers. Arshdeep is a _____________. a. team leader b. first - line manager c. middle manager d. top manager Ans: B Learning objective: LO 1 - 5 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 12 Question type: MC AACSB standard: Analytical thinking

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource 32 . The following are responsibilities of top managers except_________. a. managing parts of an organization b. developing an organization’s purpose c. executing organization’s strategies d. managing an entire organization Ans: C Learning objective: LO 1 - 5 Difficulty level: 2 Cognitive domain: Application Answer location: Page 12 Question type: MC AACSB standard: Analytical thinking 33 . Another name for a team leader is a ________ _________. a. program manager b. activities leader c. operative supervisor d . project leader Ans: D Learning objective: LO 1 - 5 Difficulty level: 2 Cognitive domain: Comprehension Answer location: Page 12 - 13 Question type: MC AACSB standard: Analytical thinking 34 . Possible titles for first - line managers include the following except ________. a. office manager b. team leader c. crew manager d. supervisor Ans: C Learning objective: LO 1 - 5 Difficulty level: 2 Cognitive domain: Comprehension Answer location: Page 12 - 13 Question type: MC AACSB standard: Analytical thinking

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource 35 . Dillon supervises the activities of both the benefits and training departments, therefore he is a _______. a. human resources supervisor b. human resources middle manager c. human resources first – line manager d. human resources team manager Ans: B Learning objective: LO 1 - 6 Difficulty level: 3 Cognitive domain: Analysis Answer location: Page 12 - 13 Question type: MC AACSB standard: Analytical thinking 36 . Maria Elena has been hired as a manger in the accounts receivable department. While trained in accounting, her activities as an accounting manager are often also referred to as ________. a. investments b. funds c. profitability d. finance Ans: D Learning objective: LO 1 - 6 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 13 Question type: MC AACSB standard: Analytical thinking 37 . A _________ __________ coordinates employees and other resources across several functional departments to accomplish a specific goal or task. a. functional manager b. production manager c. project manager d. task manager Ans: C Learning objective: LO 1 - 6 Difficulty level: 1 Cognitive domain: Analysis Answer location: Page 14

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource Question type: MC AACSB standard: Analytical thinking 38 . __________ skills are necessary at all three levels of management. a. decision - making b. organizational c. interpersonal d. technical Ans: C Learning objective: LO 1 - 7 Difficulty level: 1 Cognitive domain: Analysis Answer location: Page 14 Question type: MC AACSB standard: Analytical thinking 39 . Dillon has excellent decision making skills. These skills will be required if Dillon wishes to one day become a ___________ manager. a. functional b. top - level c. first - line d. program Ans: B Learning objective: LO 1 - 7 Difficulty level: 2 Cognitive domain: Analysis Answer location: Page 14 Question type: MC AACSB standard: Analytical thinking 40 . Middle m anagers should possess technical, interpersonal and decision - making skills; however, the ________ skills needed varies from organization to organization. a. experience b. functions c. mix d. management Ans: C Learning objective: LO 1 - 7 Difficulty level: 2 Cognitive domain: Analysis

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    Robert N. Lussier’s Management Fundamentals , 6e: Instructor Resource Answer location: Page 14 Question type: MC AACSB standard: Analytical thinking 41 . Horacio has been promoted from first - line manager to middle level manager. He has spent most of his time ________ and _________ but now expects to spend ______ time on each of the four management functions. a. managing; controlling; equal b. organizing, leading; less c. controlling; planning; more d. leading; controlling; equal Ans: D Learning objective: LO 1 - 7 Difficulty level: 3 Cognitive domain: Analysis Answer location: Page 14 Question type: MC AACSB standard: Analytical thinking 42 . You have been working at a small family owned medical supply store for the past 5 years, but were recently hired by AZTEC, a large medical supply distribution company. While you are excited about this new opportunity, you also know that you will need to adjust to working for a large business. As opposed to your previous job, AZTEC will require ___________ and provide ______________. a. autocratic approach; participative management b. formal written objectives; sophisticated computerized control systems c. formal organization structure; more general jobs d. formal written objectives; informal plans Ans: B Learning objective: LO 1 - 7 Difficulty level: 3 Cognitive domain: Analysis Answer location: Page 15 Question type: MC AACSB standard: Reflective thinking 43 . The current trend is to distinguish Not - For - Profit organizations into __________ and governmental organizations. a. pro - governmental b. non - governmental

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