Management Fundamentals: Concepts, Applications, and Skill Development Sixth Edition Test Bank

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor ResourceManagement Fundamentals 6e (Lussier)Chapter 1Management and Its HistoryMultiple Choice1.The resources of a manager include:a. Human Resourcesb. Financial Resourcesc. Time Resourcesd.Physical ResourcesAns: DLearning objective: LO1-1Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 4Question type: MCAACSB standard: Analytical thinking2.________ is/are based on how effectively and efficiently managers utilize resources toachieve objectives.a.Human capitalb.Performancec.Financial stabilityd.Organizational objectivesAns: BLearning objective: LO1-1Difficulty level: 2Cognitive domain: KnowledgeAnswer location: Page 4Question type: MCAACSB standard: Analytical thinking3.Connie is a manager at a local golf course.Though Connie sticks to her budget, somepatrons have complained that the golf carts are not worth the rental price.With which typeof resource is Connie struggling?a.Humanb.Financialc.Physical

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resourced.InformationalAns: CLearning objective: LO1-1Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 4Question type: MCAACSB standard: Analytical thinking4.Which of the following is considered a managers most valuable resource?a.humanb.financialc.physicald.informationalAns: ALearning objective: LO1-1Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 4Question type: MCAACSB standard: Analytical thinking5.Managers are primarily evaluated on ________________.a.educational levelb.experience levelc.sales numbersd.resource utilizationAns: DLearning objective: LO1-1Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 4Question type: MCAACSB standard: Analytical thinking6.Knowing yourself is the foundation for ____________ while _____________ is critical for success.a.leadership development; intellectb.intellect; leadershipc.interpersonal relationships; self-awarenessd.leadership development; self-awareness

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor ResourceAns: DLearning objective: LO1-1Difficulty level: 2Cognitive domain: ComprehensionAnswer location: Page 5Question type: MCAACSB standard: Analytical thinking7._____________ is the means of evaluating how effectively and efficiently managers utilizeresources to achieve objectives.a.financial analysisb.performancec.resource allocationd.meeting deadlinesAns: BLearning objective: LO1-1Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 4Question type: MCAACSB standard: Analytical thinking8.Management skills include all of the following except ____________.a.technicalb.time managementc.interpersonald.decision-makingAns: BLearning objective: LO1-2Difficulty level: 2Cognitive domain: ApplicationAnswer location: Page 6Question type: MCAACSB standard: Analytical thinking9.Which type of skill involves the ability to conceptualize?a. technicalb. time managementc.decision-makingd.interpersonal

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor ResourceAns: CLearning objective: LO1-2Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 6Question type: MCAACSB standard: Analytical thinking10.Loni is a senior in college looking to become a successful manger.Which of thefollowing is considered the most important quality for her to have?a.supervisory abilityb. time management skillsc.intelligenced.self-assuranceAns: ALearning objective: LO1-2Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 7Question type: MCAACSB standard: Analytical thinking11.Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day. Saadwas just promoted to the level of mid-manager because he was the first to master theinventory management system.Saad has been promoted due to his _______________ skills.a.technicalb.interpersonalc.decision-makingd.supervisoryAns: ALearning objective: LO1-2Difficulty level: 3Cognitive domain: AnalysisAnswer location: Page 6Question type: MCAACSB standard: Analytical thinking12.Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day.AfterSaad was promoted to mid-manager, he called upon Shaheena to aid him in training other

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resourceemployees in the inventory management system.Saad has recognized he is weak in_____________ skills.a.technicalb.interpersonalc.decision-makingd.supervisoryAns: BLearning objective: LO1-2Difficulty level: 3Cognitive domain: AnalysisAnswer location: Page 6Question type: MCAACSB standard: Analytical thinking13.Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same day.After 6months, Syddarth was asked to shadow Saad because his decision-making skills werelacking and it was felt Saad could aid him in developing his decision-making skills.Byobserving Saad, Syddarth can improve which decision-making skills?a.negotiationb.networkingc.communicationd.diagnosticAns: DLearning objective: LO1-2Difficulty level: 3Cognitive domain: AnalysisAnswer location: Page 6Question type: MCAACSB standard: Analytical thinking14.Which organization provides the standards for business schools to follow?a.NCAAb.AACSBc.CBOAd.SHRMAns: BLearning objective: LO1-2Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 6-7Question type: MCAACSB standard: Analytical thinking

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resource15.The four management functions include the following except ____________.a.planningb.organizingc.leadingd.concentratingAns: DLearning objective: LO1-3Difficulty level: 1Cognitive domain: ApplicationAnswer location: Page 7Question type: MCAACSB standard: Analytical thinking16.The staffing of an organizing is considered part of which management function?a.organizingb.controllingc.planningd.leadingAns: ALearning objective: LO1-3Difficulty level: 1Cognitive domain: AnalysisAnswer location: Page 8Question type: MCAACSB standard: Analytical thinking17.Macksym is the shift manager at a local manufacturing plant.From 10:00am to 11:00this morning, he was outside the plant waiting on a shipment of a part needed for the nextshift.This would be an example of a(n) ____________.a.leading actionb.interpersonal behaviorc.managerial transitiond.nonmanagement functionAns: DLearning objective: LO1-3Difficulty level: 2Cognitive domain: ApplicationAnswer location: Page 8Question type: MC

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor ResourceAACSB standard: Analytical thinking18.An important aspect of ____________ is assigning people to various tasks and jobs.a.organizingb.leadingc.controllingd.planningAns: ALearning objective: LO1-3Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 8Question type: MCAACSB standard: Analytical thinking19.Dongfang has recently moved up to shift manager at Common Grounds, a popular localcoffee shop.When she was a barista, she greatly enjoyed talking to the customers aboutdifferent grounds of coffee and creating new drinks for her regular customers.When herreplacement, Holly, started, Dongfang continued to talk to the customers about thedifferent coffees while Holly was relegated to steaming the milk.Dongfang is strugglingwith ____________.a.leading the storeb.managing peoplec.controlling Hollyd.nonmanagement functionsAns: BLearning objective: LO1-3Difficulty level: 3Cognitive domain: ApplicationAnswer location: Page 8Question type: MCAACSB standard: Analytical thinking20.Dongfang has recently moved up to shift manager at Common Grounds, a popular localcoffee shop.When she was a barista, she greatly enjoyed talking to the customers aboutdifferent grounds of coffee and creating new drinks for her regular customers.When herreplacement, Holly, started, Dongfang continued to talk to the customers about thedifferent coffees while Holly was relegated to steaming the milk.Dongfang is spending timeon ____________.a.leading the store

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resourceb.managing peoplec.controlling Hollyd.nonmanagement functionsAns: DLearning objective: LO1-3Difficulty level: 3Cognitive domain: ApplicationAnswer location: Page 8-9Question type: MCAACSB standard: Analytical thinking21.Of the four management functions, which is the most reactive?a.planningb.organizingc.leadingd.controllingAns: DLearning objective: LO1-3Difficulty level: 1Cognitive domain: AnalysisAnswer location: Page 8Question type: MCAACSB standard: Analytical thinking22.Someone who is an entrepreneur and negotiator is exhibiting which management role?a.informationalb.decisionalc.interpersonald.transitionAns: BLearning objective: LO1-4Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 9Question type: MCAACSB standard: Analytical thinking23.Managers play the ____________ role when they interact with people outside of their unitto gain information or favors.a.disseminator

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resourceb.negotiatorc.figureheadd.liaisonAns: DLearning objective: LO1-4Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 9Question type: MCAACSB standard: Analytical thinking24.During a normal day, Kristian makes a point to talk to others to be up to date on what isoccurring as well as to make sure everyone else has the information they need to do theirjobs.Kristian is exhibiting which two roles?a.leader; liaisonb.monitor; disseminatorc.monitor; liaisond.liaison; spokespersonAns: BLearning objective: LO1-4Difficulty level: 2Cognitive domain: KnowledgeAnswer location: Page 10Question type: MCAACSB standard: Analytical thinking25.After a particularly difficult day at Common Grounds Coffee, manager Dongfang had todiffuse a fight between two baristas.Dongfang was using her ___________ skills.a.interpersonalb.informationalc.decisionald.figureheadAns: CLearning objective: LO1-4Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 9Question type: MCAACSB standard: Analytical thinking

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resource26.After three people developed food poisoning after having coffee at Common Grounds,Dongfang gave an interview to the local news to discuss the shipment of tainted milk thathad arrived as the store the previous day.Dongfang is acting as a ________________.a.negotiatorb.spokespersonc.liaisond.disseminatorAns: BLearning objective: LO1-4Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 10-11Question type: MCAACSB standard: Written and oral communication27.Planning includes all of the following roles except _________.a.entrepreneurb.negotiatorc.spokespersond.disseminatorAns: DLearning objective: LO1-4Difficulty level: 1Cognitive domain: ApplicationAnswer location: Page 11Question type: MCAACSB standard: Analytical thinking28.A manager who is particularly effective at organizing excels at _____________.a.resource allocationb.disturbance handlingc.information disseminationd.entrepreneurial endeavorsAns: ALearning objective: LO1-4Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 11Question type: MCAACSB standard: Analytical thinking

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resource29.Someone in middle management might be called which of the following?a.department headb.vice presidentc.head nursed.crew leaderAns: ALearning objective: LO1-5Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 12Question type: MCAACSB standard: Analytical thinking30.___________ is a newer management position needed in organizations that focus on team-based structures.a.Top managerb.Middle managerc.First-line managerd.Team leaderAns: DLearning objective: LO1-5Difficulty level: 1Cognitive domain: KnowledgeAnswer location: Page 12Question type: MCAACSB standard: Analytical thinking31.Arshdeep works at a local marketing consulting firm.Though he has a good deal ofresponsibility and oversees an office of 10 employees, none of which are managers.Arshdeep is a _____________.a.team leaderb.first-line managerc.middle managerd.top managerAns: BLearning objective: LO1-5Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 12Question type: MCAACSB standard: Analytical thinking

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resource32.The following are responsibilities of top managers except_________.a. managing parts of an organizationb. developing an organization’s purposec. executing organization’s strategiesd. managing an entire organizationAns: CLearning objective: LO1-5Difficulty level: 2Cognitive domain: ApplicationAnswer location: Page 12Question type: MCAACSB standard: Analytical thinking33.Another name for a team leader is a _________________.a. program managerb. activities leaderc. operative supervisord. project leaderAns: DLearning objective: LO1-5Difficulty level: 2Cognitive domain: ComprehensionAnswer location: Page 12-13Question type: MCAACSB standard: Analytical thinking34.Possible titles for first-line managers include the following except ________.a. office managerb. team leaderc. crew managerd. supervisorAns: CLearning objective: LO1-5Difficulty level: 2Cognitive domain: ComprehensionAnswer location: Page 12-13Question type: MCAACSB standard: Analytical thinking

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor Resource35.Dillon supervises the activities of both the benefits and training departments, thereforehe is a _______.a. human resources supervisorb. human resources middle managerc. human resources first–line managerd. human resources team managerAns: BLearning objective: LO1-6Difficulty level: 3Cognitive domain: AnalysisAnswer location: Page 12-13Question type: MCAACSB standard: Analytical thinking36.Maria Elena has been hired as a manger in the accounts receivable department. Whiletrained in accounting, her activities as an accounting manager are often also referred to as________.a. investmentsb. fundsc. profitabilityd. financeAns: DLearning objective: LO1-6Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 13Question type: MCAACSB standard: Analytical thinking37.A ___________________ coordinates employees and other resources across severalfunctional departments to accomplish a specific goal or task.a. functional managerb. production managerc. project managerd. task managerAns: CLearning objective: LO1-6Difficulty level: 1Cognitive domain: AnalysisAnswer location: Page 14

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor ResourceQuestion type: MCAACSB standard: Analytical thinking38.__________ skills are necessary at all three levels of management.a. decision-makingb. organizationalc. interpersonald. technicalAns: CLearning objective: LO1-7Difficulty level: 1Cognitive domain: AnalysisAnswer location: Page 14Question type: MCAACSB standard: Analytical thinking39.Dillon has excellent decision making skills. These skills will be required if Dillon wishesto one day become a ___________ manager.a. functionalb. top-levelc. first-lined. programAns: BLearning objective: LO1-7Difficulty level: 2Cognitive domain: AnalysisAnswer location: Page 14Question type: MCAACSB standard: Analytical thinking40.Middle managers should possess technical, interpersonal and decision-making skills;however, the ________ skills needed varies from organization to organization.a. experienceb. functionsc. mixd. managementAns: CLearning objective: LO1-7Difficulty level: 2Cognitive domain: Analysis

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Robert N. Lussier’sManagement Fundamentals, 6e: Instructor ResourceAnswer location: Page 14Question type: MCAACSB standard: Analytical thinking41.Horacio has been promoted from first-line manager to middle level manager. He hasspent most of his time ________ and _________ but now expects to spend ______ time on each ofthe four management functions.a. managing; controlling; equalb. organizing, leading; lessc. controlling; planning; mored. leading; controlling; equalAns: DLearning objective: LO1-7Difficulty level: 3Cognitive domain: AnalysisAnswer location: Page 14Question type: MCAACSB standard: Analytical thinking42.You have been working ata small family owned medical supply store for the past 5years, but were recently hired by AZTEC, a large medical supply distribution company.While you are excited about this new opportunity, you also know that you will need toadjust to working for a large business. As opposed to your previous job, AZTEC will require___________ and provide ______________.a. autocratic approach; participative managementb. formal written objectives; sophisticated computerized control systemsc. formal organization structure; more general jobsd. formal written objectives; informal plansAns: BLearning objective: LO1-7Difficulty level: 3Cognitive domain: AnalysisAnswer location: Page 15Question type: MCAACSB standard: Reflective thinking43.The current trend is to distinguish Not-For-Profit organizations into __________ andgovernmental organizations.a. pro-governmentalb. non-governmental

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