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Strategic Corporate Social Responsibility: Sustainable Value Creation Fourth Edition Test Bank

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 Chapter 1: What I s CSR? Test Bank Multiple Choice 1 . Which of the following exists to define the rules and structures of society within which all organizations must operate? a. For - profits b. Governments c. Nonprofits d. Religion Ans: B Cognitive Domain: Knowledge Answer Location: What I s CSR? Difficulty Level: Easy 2. Which of these is NOT a for - profit business? a. Facebook b. Nike c. Red Cross d. Uber Ans: C Cognitive Domain: Comprehension Answer Location: What I s CSR? Difficulty Level: Easy 3. Which of the following is NOT part of Archie Carroll’s pyramid of corporate social responsibility? a. Stakeholder responsibility b. Legal responsibility c. Discretionary responsibility d. Ethical responsibility Ans: A Cognitive Domain: Comprehension Answer Location: A New Definition of CSR Difficulty Level: Easy 4. An application of Milton Friedman’s argument is a. p roviding workers time off to volunteer in their communities . b. e stablishing a recycling program . c. m aximizing shareholder returns . d. c learly defining ethical concerns along a product’s supply chain . Ans: C Cognitive Domain: Application Answer Location: What I s CSR? Difficulty Level: Medium 5. In the 1790s, consumer boycotts occurred in reactions to which of the following? a. Slave - harvested sugar b. Cheap cotton from the United States c. The high price of fuel (lamp) oil d. The use of the Royal Navy in England to transport slaves Ans: A

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 Cognitive Domain: Knowledge Answer Location: The Evolution of CSR Difficulty Level: Medium 6. A central part of the moral argument for corporate social responsibility comes from the thinking that a. b usinesses have to pay taxes , so they should have to be responsible in other ways as well . b. s ociety cannot afford all its needs unless business is forced to go beyond just paying taxes. c. b usiness leaders and shareholders make money , so they should be morally responsible to society, especially to the poor. d. a large part of business success comes as much from actions that are congruent with societal values and norms as from factors internal to the company. Ans: D Cognitive Domain: Comprehension Answer Location: Foundations of CSR — A Moral Argument for CSR Difficulty Level: Hard 7. The rational argument for corporate social responsibility is summarized by the Iron Law of Social Responsibility, which states that a. ultimately it is government, not business , that is responsible for a satisfying society. b. responsibility for a just society is everyone’s responsibility. c. in a free society , discretionary abuse of societal responsibilities leads, e ventually, to mandated reprisals . d. concern for CSR must be the first priority of the courts. Ans: C Cognitive Domain: Comprehension Answer Location: Foundations of CSR — A Rational Argument for CSR Difficulty Level: Medium 8. Strategic CSR expounds the ________ argument in favor of corporate social responsibility . a. Financial b. Economic c. Political d. Social Ans: B Cognitive Domain: Knowledge Answer Location: Foundations of CSR — An Economic Argument for CSR Difficulty Level: Medium 9. Which of the following is an example of an economic argument for corporate social responsibility ? a. A company invest s in clean energy for its vehicles because it saves money on transportation. b. A company install s skylights in its stores to lower lighting costs. c. A company provid es gym memberships to its employees to lower healthcare costs. d. All of the above are examples of economic arguments for CSR . Ans: D Cognitive Domain: Application Answer Location: Foundations of CSR — An Economic Argument for CSR Difficulty Level: Medium 10. “In a democratic society, power is taken away from those who abuse it” is a workable definition of: a. Carroll’s CSR rule b. The Iron Law of Social Responsibility c. The Alien Tort Claims Act d. An accommodative view of CSR Ans: B Cognitive Domain: Application

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 Answer Location: Foundations of CSR — A Rational Argument for CSR Difficulty Level: Medium 11. Energy companies and industrial manufacturers set up the United States Climate Action Partnership (USCAP) , which supports carbon limits and trading. This is an illustration of which argument for corporate social responsibility ? a. Ethical b. Moral c. Rational d. Economic Ans: C Cognitive Domain: Comprehension Answer Location: Foundations of CSR — A Rational Argument for CSR Difficulty Level: Medium 12. In contrast to Milton Friedman’s argument, David Packard argued that a. b usinesses exist not only to make money but also to contribute to society. b. t he sole purpose of businesses is to make money. c. b usinesses need not consider all stakeholders. d. s hareholders are responsible for the larger community within which a firm operates. Ans: A Cognitive Domain: Comprehension Answer Location: What I s CSR? Difficulty Level: Medium 13 . Which of the following best describes nonprofit organizations? a. They emerge to do social good when the political will or the profit motive is insufficient to address society’s needs . b. The y emerge primarily to meet the religious or spiritual needs of a society. c. They emerge to supplement businesses that do not make profits . d. They emerge to meet the needs of governments that do not have adequate financial resources to address society’s needs. Ans: A Cognitive Domain: Comprehension Answer Location: What I s CSR? Difficulty Level: Easy 14 . According to Archie Carroll’s pyramid of corporate social responsibility , a firm’s ________ is to produce an acceptable return for investors. a. economic responsibility b. legal responsibility c. ethical responsibility d. discretionary responsibility Ans: A Cognitive Domain: Knowledge Answer Location: A New Definition of CSR Difficulty Level: Easy 15 . According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is to act within the framework of laws and regulations drawn up by the government and judiciary. a. economic responsibility b. legal responsibility c. ethical responsibility d. discretionary responsibility Ans: B Cognitive Domain: Knowledge

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 Answer Location: A New Definition of CSR Difficulty Level: Easy 16 . According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is to do no harm to its stakeholders within its operating environment. a. economic responsibility b. legal responsibility c. ethical responsibility d. discretionary responsibility Ans: C Cognitive Domain: Knowledge Answer Location: A New Definition of CSR Difficulty Level: Easy 17 . According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is to take proactive, strategic behaviors that benefit both the firm and society . a. economic responsibility b. legal responsibility c. ethical responsibility d. discretionary responsibility Ans: D Cognitive Domain: Knowledge Answer Location: A New Definition of CSR Difficulty Level: Easy 18 . Applying Archie Carroll’s pyramid of corporate social responsibility, when a firm closes due to financial mismanagement and bankruptcy, it has not met its ________. a. economic responsibility b. legal responsibility c. ethical responsibility d. discretionary responsibility Ans: A Cognitive Domain: Comprehension Answer Location: A New Definition of CSR Difficulty Level: Easy 19 . A firm sponsors a 5k race, contributing the race fees to a local charity. According to Archie Carroll’s pyramid of corporate social responsibility, the firm is meetings its ________. a. economic responsibility b. legal responsibility c. ethical responsibility d. discretionary responsibility Ans: D Cognitive Domain: Application Answer Location: A New Definition of CSR Difficulty Level: Medium 20 . The Malden Mills textile plant is an important case study in CSR because a. it moved its operations to Asia to save production costs, but eliminated local jobs. b. it moved its operations to Asia while also maintaining local jobs. c. it remained open, continuing to pay its employees, after a fire destroyed the factory. d. it closed after a fire destroyed the factory. Ans: C Cognitive Domain: Knowledge Answer Location: The Evolution of CSR Difficulty Level: Easy

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 2 1. Consequentialist (or utilitarian) reasoning justifies action in terms of the outcomes generated (e.g., the greatest good for the greatest number of people). Such reasoning is part of which argument for corporate social responsibility ? a. Ethical b. Moral c. Rational d. Economic Ans: C Cognitive Domain: Comprehension Answer Location: Foundations of CSR — An Ethical Argument for CSR Difficulty Level: Medium 22 . Financial scandals around the turn of this century at Enron, WorldCom, Adelphia, HealthSouth, and others led to which of the following? a. Greater reliance on nonstandard accounting practices b. Less reliance on nonstandard accounting practices c. New laws and governmental rulings that limit business’s discretionary actions d. Revocation of laws and rulings that limit business’s discretionary actions Ans: C Cognitive Domain: Comprehension Answer Location: Foundations of CSR — A Rational Argument for CSR Difficulty Level: Medium 23 . By adopting a rational argument for corporate social responsibility , firms seek to a. do the right thing from an ethical perspective. b. to interpret evolving societal values and stakeholder expectations . c. make larger societal contributions than simply creating profit. d. go above and beyond the basic ethical and moral expectations of a society. Ans: B Cognitive Domain: Comprehension Answer Location: Foundations of CSR — A Rational Argument for CSR Difficulty Level: Medium 24 . Peter Drucker stated, “Profit for a company is like oxygen for a person. If you don't have enough of it, you’re out of the game. But if you think your life is about breathing, you’re really missing something.” This statement reflects the ________ argument for corporate social responsibility . a. ethical b. moral c. rational d. economic Ans: B Cognitive Domain: Knowledge Answer Location: Foundations of CSR — A Moral Argument for CSR Difficulty Level: Easy 25 . Corporate social responsibility adds value because it allows companies to reflect the needs and concerns of their various stakeholder groups . This statement reflects the ________ argument for CSR. a. ethical b. moral c. rational d. economic Ans: D Cognitive Domain: Knowledge Answer Location: Foundations of CSR — An Economic Argument for CSR Difficulty Level: Easy

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 26 . Society benefits most when firms focus purely on their own financial success. This statement best reflects the ideas of ________. a. Charles Handy b. Adam Smith c. David Packard d. Milton Friedman Ans: D Cognitive Domain: Knowledge Answer Location: What I s CSR? Difficulty Level: Easy 27 . From a corporate social responsibility perspective, a firm’s success is primarily related to its ability to a. incorporate stakeholder concerns into its business model. b. maximize the use of all its internal and external resources. c. minimize its tax liabilities. d. create more energy - efficient manufacturing processes. Ans: A Cognitive Domain: Knowledge Answer Location: A New Definition of CSR Difficulty Level: Medium 2 8 . The call for social responsibility among businesses is generally recognized as a concept that began in which time period? a. T he early late 20th century, after the impact of the I ndustrial R evolution b. T he late 20th century and early 21st century , after numerous widespread financial scandals c. A ncient times, as early as the writings of Socrates d. T he 17th century, after concerns about the excesses of the East India Company were publicized Ans: C Cognitive Domain: Knowledge Answer Location: The Evolution of CSR Difficulty Level: Medium 29 . According to the textbook, corporate social responsibility is strongest when a. business leaders view their role as stewards of resources owned by others. b. lower - level employees take the lead in developing socially responsible practices in the workplace. c. consumers demand higher levels of social responsibility. d. government requires specific business practices. Ans: A Cognitive Domain: Comprehension Answer Location: The Evolution of CSR Difficulty Level: Medium 30 . Which of the following is NOT a characteristic of corporate social responsibility ? a. It is a static target that does not change. b. It is an evolving concept. c. It varies across countries and cultures. d. It is both critical and controversial. Ans: A Cognitive Domain: Comprehension Answer Location: Throughout chapter Difficulty Level: Medium

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 True/False 1. Since the early 19th century, managers have consistently paid attention to the interests of all stakeholders. Ans: False Cognitive Domain: Comprehension Answer Location: What I s CSR? Difficulty Level: Medium 2 . There is widespread agreement among corporate executives about the necessity of corporate social responsibility . Ans: False Cognitive Domain: Application Answer Location: What I s CSR? Difficulty Level: Easy 3. One definition of corporate social responsibility is “ a responsibility among firms to meet the needs of their stakeholders and a responsibility among stakeholders to hold firms to account for their actions. ” Ans: True Cognitive Domain: Knowledge Answer Location: A New Definition of CSR Difficulty Level: Easy 4. By adopting a rational argument for corporate social responsibility , firms seek to interpret evolving societal values and stakeholder expectations, and they act to avoid future sanctions. Ans: True Cognitive Domain: Knowledge Answer Location: Foundations of CSR — A Rational Argument for CSR Difficulty Level: Easy 5. The moral argument for corporate social responsibility focuses on a dopting the path of least resistance with regard to issues of concern that make common and business sense . Ans: False Cognitive Domain: Comprehension Answer Location: Foundations of CSR Difficulty Level: Easy Essay 1. Define c orporate s ocial r esponsibility . What arguments in favor of CSR seem most important to you? How is CSR different from strategic CSR ? Ans: A good answer must acknowledge various definitions of CSR, recognize that CSR is much more than corporate philanthropy, and discuss the differences between CSR and strategic CSR . Cognitive Domain: Analysis Answer Location: Throughout chapter Difficulty Level: Hard 2. Describe the famous example of the Malden Mills fire and discuss Aaron Feuerstein’s response to the fire. Was his response an example of corporate social responsibility ? Why or why not? What are some other approaches the company could have taken? Ans: The answer must adequately describe the case and illustrate that, unless a firm is economically viable, even the best of intentions will not enable stakeholders to achieve their goals and create social value. Cognitive Domain: Application & Analysis

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    Instructor Resource Chandler , Strategic CSR SAGE Publishing, 2017 Answer Location: The Evolution of CSR (pulling on principles throughout chapter) Difficulty Level: Hard 3. Define and discuss briefly the ethical, moral, rational, a nd economic arguments for corporate social responsibility . Of the four components, which one is more relevant to you and why? Ans: A good answer will accurately define and discuss each of the four arguments for CSR and have a strong discussion of personal relevance. Cognitive Domain: Application & Analysis Answer Location: Throughout chapter Difficulty Level: Medium 4 . The textbook states that corporate social responsibility “is a fluid concept.” What does this mean ? Ans: A good answer will describe how definitions of CSR vary and evolve within countries over time as well as vary across countries and cultures. Cognitive Domain: Comprehension Answer Location: A New Definition of CSR Difficulty Level: Medium 5 . The textbook states that corporate social responsibility is both a process and an outcome. What does this mean ? Ans: A good answer will illustrate that (a) the CSR process is the way the firm goes about delivering its products or services to markets and (b) the CSR outcome is a way of maintaining the legitimacy of the firm’s actions in the larger society by bringing stakeholder concerns to the foreground . Cognitive Domain: Comprehension Answer Location: A New Definition of CSR Difficulty Level: Hard

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 Chapter 2: The Driving Forces of CSR Test Bank Multiple Choice 1 . According to the text , corporate social responsibility issues tend to gain a foothold in societies that are more ________. a. impoverished b. affluent c. unstable d. democratized Ans: B Cognitive Domain: K nowledge Answer Location: Affluence Difficulty Level: E asy 2. Which of the following is NOT an example of a company’s sustainability efforts? a. Implementing recycling programs in its offices b. Encouraging employees to carpool to work c. Ensuring products come from fair labor areas d. Installing timers lights to save electricity Ans: C Cognitive Domain: Application Answer Location: Sustainability Difficulty Level: Medium 3. Which of the following is an example of Adam Smith’s view of the business world? a. A small local store treat s its workers well to preserve the goodwill of the community . b. A US - based manufacturing company open s a plant in a developing country to save labor costs. c. A multinational corporation ignor es its environmental issues in Asia because its consumers are in Europe . d. A business fail s to pay its workers adequately because, despite complaints from the workers, lower pay is more profitable . Ans: A Cognitive Domain: Comprehension Answer Location: Globalization Difficulty Level: Medium 4. What are the three phases of stakeholder access to information? a. Industrialization, international trade, globalization b. Industrialization, domestic production, international trade c. International trade, use of internet technology, globalization d. Growth, globalization, job creation Ans: A Cognitive Domain: Knowledge Answer Location: Globalization Difficulty Level: Easy 5. What is the CNN test? a. Will this be better for CNN or a print newspaper? b. Should the corporation tell CNN about this or ignore it? c. Will CNN find this newsworthy? d. How will this be viewed by watchers of CNN when broadcast around the world?

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 Ans: D Cognitive Domain: Knowledge Answer Location: Communication s Difficulty Level: Medium 6. What are the five driving forces of corporate social responsibility ? a. Brands, communication, affluence, domestic credibility, profitablity b. Sustainability, globalization, consumer engagement, profitability, brands c. Affluence, sustainability, globalization, communication, brands d. Stakeholder engagement, profitablitiy, communication, sustainability, brands Ans: C Cognitive Domain: Knowledge Answer Location: The Driving Forces of CSR Difficulty Level: Easy 7. According to the textbook, why is corporate social responsibility increasingly crucial to business success? a. CSR is not crucial to business success; it is just a recommendation for companies. b. CSR initiatives ensure consumers spend more money at the business. c. Businesses cannot be profitable without CSR initiatives. d. It provides a mission and strategy around which a firm’s multiple stakeholders can rally. Ans: D Cognitive Domain: Comprehension Answer Location: The Driving Forces of CSR Difficulty Level: Medium 8. According to the textbook, w hy do corporate social responsibility initiatives tend to gain more traction in affluent societies? a. Consumers in d eveloping countries do not care about CSR issues. b. Consumers in developed societies expect more from the companies whose products they buy. c. Corporations in affluent societies can spend more money on CSR initiatives. d. Businesses in developing countries do not have competition and , thus, do not need to have CSR initiatives. Ans: B Cognitive Domain: Comprehension Answer Location: Affluence Difficulty Level: Medium 9. How might stakeholders livin g in affluent societies impose their values on firms’ overseas operations? a. The US government pass es a Transparency in Supply Chains A ct to ensure firms are using fair labor practices throughout the world. b. A group of consumers protest the environmental affects of an oil company’s operations in South America. c. US - based employees of a coffee company strik e because of poor labor conditions in the company’s overseas coffee fields. d. All of the above Ans: D Cognitive Domain: Application Answer Location: Affluence Difficulty Level: Medium 10. How does affluence lead to more rapi dly shifting public attention on issues of concern? a. It leads to a more engaged civil society. b. It leads to consumers having more money to spend. c. It leads to society having more access to social media. d. Affluence does not lead to more rapidly shifting public attention on issues of concern.

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 Ans: A Cognitive Domain: Knowledge Answer Location: Affluence Difficulty Level: Medium 11. Sustainablity efforts of a firm deal with ________. a. labor issues b. environmental issues c. long - term profitablity d. legal compliance Ans: B Cognitive Domain: Knowledge Answer Location: Sustainability Difficulty Level: Easy 12. How does our economic model encourage waste? a. Our economic model does not encourage waste. b. It encourages constant consumption, such as buying a car every 3 years instead of every 10 years . c. Consumers are encouraged to purchase more reusable products than they need. d. Many corporations accumulate a lot of garbage as a result of their work , and many do not recycle. Ans: B Cognitive Domain: Comprehension Answer Location: Sustainability Difficulty Level: Medium 13. Which of the following does the textbook NOT provide as an example of a corporation’s sustainability efforts? a. Sea World’s program to nurse sick animals back to health b. General Electric’s Ecoimagination program c. Unilever’s firm - wide sustainable living program d. Toyota’s hybrid car Ans: A Cognitive Domain: Knowledge Answer Location: Sustainability Difficulty Level: Medium 14. How does strategic CSR seek evolution of the current economic model? a. It seeks to reform the current system so that value is created broadly by integrating a CSR perspective into firm strategy and throughout operations. b. It seeks to create a new economic system that does not have the flaws of the current model. c. It seeks a piecemeal fix of the current economic model by addressing small issues over a longer period of time. d. It seeks to develop the current system through government regulation of firm practices. Ans: A Cognitive Domain: Knowledge Answer Location: Sustainability Difficulty Level: Medium 15. According to the textbook, which driving force of corporate social responsibility is most important? a. Affluence , because without money and care about social issues, CSR initiatives are moot b. Communication , because companies must successfully communicate with their stakeholders to remain profitable c. Sustainability , because addressing environmental issues is critical to the continuing success of businesses d. The forces are all equally important and work together. Ans: D

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 Cognitive Domain: Comprehension Answer Location: Driving Forces of CSR Difficulty Level: Easy 16. What is the significance of the BRIC and CIVETS economies? a. These economies will have the most opportunity for profitability in 5 years . b. These economies have the most lax regulations and, therefore, are the easiest markets for firms to enter. c. These economie s will allow more and more consumers to join the middle class. d. These economie s are not significant for firms. Ans: C Cognitive Domain: Comprehension Answer Location: Globalization Difficulty Level: Medium 17. According to the textbook, h ow does globalization affect the flow of information? a. Because of globalization, information is communicated more effectively. b. Globalization allows companies to operate in many countries. c. Globalization provides more people access to newspapers. d. Globalization does not affect the flow of information. Ans: A Cognitive Domain: Knowledge Answer Location: Globalization Difficulty Level: Easy 18. According to the textbook, w hat is the relationship between globalization and communication? a. Globalization demonstrates that the pace at which social innovations spread is increased by communication technologies. b. Communication allows businesses to establish offices in many different parts of the world, thus increasing globalization. c. Globalization creates more communication mechanisms. d. There is very little relationship between globalization and communication. Ans: A Cognitive Domain: Comprehension Answer Location: Communication s Difficulty Level: Easy 19. Which of the following is NOT considered one of the BRIC economies? a. Belgium b. Russia c. India d. China Ans: A Cognitive Domain: Knowledge Answer Location: Globalization Difficulty Level: Easy 20. The best way for a company to protect its brand is to a. hire the best public relations firm it can afford. b. integrate a CSR perspective throughout operations. c. limit its advertising budget. d. There is really no way a company can protect its brand. Ans: B Cognitive Domain: Comprehension

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 Answer Location: Brands Difficulty Level: Easy 21. A company’s brand is a. less important now due to globalization. b. very easy to develop, but very difficult to damage. c. more important today than it was in the past. d. equally important now as it was in the past. Ans: C Cognitive Domain: Comprehension Answer Location: Brands Difficulty Level: Medium 22. Lifestyle brands are brands that a. base more of their appeal to consumers on aspirational values. b. base more of their appeal to consumers on physical properties of the product. c. base more of their appeal to consumers based on geographic location. d. primarily target young consumers (age 18 to 35) . Ans: A Cognitive Domain: Knowledge Answer Location: Brands Difficulty Level: Medium 23. CSR serves as “brand insurance” by a. e nabling the firm to develop credibility among stakeholders. b. c reating a great public relations campaign to extol the firm’s CSR efforts. c. e nabling the firm to grow internationally . d. e xpand ing current products and services to reach the poor . Ans: A Cognitive Domain: Application Answer Location: Brands Difficulty Level: Medium 24. Social media is allowing consumers to a. completely understand the CSR of companies. b. inte r act with firms in real time in ways that shape their purchase decisions. c. select the most environmentally friendly products. d. try more products virtually before purchasing. Ans: B Cognitive Domain: Comprehension Answer Location: Communication s — Social Media Difficulty Level: Medium 25. According to the text, brands are a. a focal point of corporate success. b. less important today than in the past. c. not as important in BRIC countries. d. becoming less important due to globalization. Ans: A Cognitive Domain: Comprehension Answer Location: Brands Difficulty Level: Easy 26. The Twitter Revolution played an important part in which of the following? a. Tiananmen Square protests in China b. Tunisia’s Jasmine Revolution

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 c. Bus boycotts in the American South d. Russian Revolution Ans: B Cognitive Domain: Knowledge Answer Location: Communication s — Social Media Difficulty Level: Easy 27. New communication technologies have a. enhanced the power of media conglomerates. b. increased consumer buying power. c. decreased the power of media conglomerates . d. enhanced the ability to hide unfair business practices. Ans: A Cognitive Domain: Comprehension Answer Location: Communication s Difficulty Level: Medium 28. IKEA faced negative publicity in its home country when it a. included religious leaders in the catalog it distributed throughout Europe. b. airbrushed women out of photos in the Saudi version of its catalog. c. included women in photos in catalogs it distributed throughout the Middle East . d. created a website highlighting the importance of sustainability practices. Ans: B Cognitive Domain: Knowledge Answer Location: Globalization Difficulty Level: Medium 29. The world’s population is becoming not only larger but also a. more prone to communicable diseases . b. more dispersed throughout rural areas. c. more dependent on global sources of freshwater. d. more concentrated in urban areas. Ans: D Cognitive Domain: Knowledge Answer Location: Sustainability Difficulty Level: Easy 30. corporate social responsibility is only applicable where there is a. a high level of affluence. b. a high level of poverty. c. a high level of globalization. d. CSR is applicable in all areas. Ans: D Cognitive Domain: Comprehension Answer Location: Affluence Difficulty Level: Easy True/False 1. Corporate social responsibility only influences some aspects of a company’s operations. Ans: False Cognitive Domain: Knowledge Answer Location: The Driving Forces of CSR Difficulty Level: Easy

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    Instructor Resource Author , Book Title SAGE Publishing, 2017 2 . In developing countries, corporate transgressions do not matter. Ans: False Cognitive Domain: Comprehension Answer Location: Affluence Difficulty Level: Easy 3. If a company has its headquarters in the United States but has offices in other countries, it only needs to follow US law. Ans: False Cognitive Domain: Comprehension Answer Location: Globalization Difficulty Level: Medium 4. Because of globalization, firms must meet varying cultural standards of what is acceptable. Ans: True Cognitive Domain: Comprehension Answer Location: Globalization Difficulty Level: Easy 5. Social media is irrelevant to companies because they share information through other means. Ans: False Cognitive Domain: Comprehension Answer Location: Communication s — Social M edia Difficulty Level: Easy 6. Branding is not as important f or large companies such as Starbucks, Apple, and Nike as it is for small companies. Ans: False Cognitive Domain: Comprehension Answer Location: Brands Difficulty Level: Easy 7. The I nternet and globalization are bridging the wealth gap between affluent and nonaffluent people because poor people now have more access to information. Ans: False Cognitive Domain: Comprehension Answer Location: Affluence Difficulty Level: Medium 8. It may not be possible for corporations in developing countries to progress at the same rate as those in developed countries. Ans: True Cognitive Domain: Comprehension Answer Location: Affluence Difficulty Level: Easy 9. Regardless of whether a firm believes in global warming, it should take steps to increase sustainability because it is safer to act than to not act . Ans: True Cognitive Domain: Comprehension Answer Location: Sustainability Difficulty Level: Easy 10. The earth’s resources continue to replenish themselves as the human population grows. Ans: False

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