Strategic Corporate Social Responsibility: Sustainable Value Creation Fourth Edition Test Bank

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 2017Chapter 1: WhatIs CSR?Test BankMultiple Choice1.Which of the followingexists to define the rules and structures of society within which all organizationsmust operate?a.For-profitsb.Governmentsc.Nonprofitsd.ReligionAns:BCognitive Domain:KnowledgeAnswer Location:WhatIs CSR?Difficulty Level:Easy2.Which of these isNOTa for-profit business?a.Facebookb.Nikec.Red Crossd.UberAns:CCognitive Domain:ComprehensionAnswer Location:WhatIs CSR?Difficulty Level:Easy3.Which of the following isNOTpart ofArchie Carroll’s pyramid ofcorporate social responsibility?a.Stakeholder responsibilityb.Legal responsibilityc.Discretionary responsibilityd.Ethical responsibilityAns:ACognitive Domain:ComprehensionAnswer Location:A New Definition of CSRDifficulty Level:Easy4.An application of Milton Friedman’s argument isa.providing workers time off to volunteer in their communities.b.establishing a recycling program.c.maximizing shareholder returns.d.clearly defining ethical concerns along a product’s supply chain.Ans:CCognitive Domain: ApplicationAnswer Location:WhatIs CSR?Difficulty Level:Medium5.In the 1790s, consumer boycotts occurred in reactions towhich of the following?a.Slave-harvested sugarb.Cheap cotton from the United Statesc.The high price of fuel (lamp) oild.The use of the Royal Navy in England to transport slavesAns:A

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 2017Cognitive Domain:KnowledgeAnswer Location:The Evolution of CSRDifficulty Level:Medium6.A central part of the moral argument forcorporate social responsibilitycomes from the thinking thata.businesses have to pay taxes,so they should have to be responsible in other waysas well.b.society cannot afford all its needs unless business is forced to go beyond just paying taxes.c.business leaders and shareholders make money,so they should be morally responsible to society,especiallytothe poor.d.alarge part of business success comes as much from actions that are congruent with societal valuesand norms as from factors internal to the company.Ans:DCognitive Domain:ComprehensionAnswer Location:Foundations of CSR—AMoralArgument for CSRDifficulty Level:Hard7.The rational argument forcorporate social responsibilityis summarized by the Iron Law of SocialResponsibility, which statesthata.ultimately it is government, not business,that is responsible for a satisfying society.b.responsibility for a just society is everyone’s responsibility.c.in a free society,discretionary abuse of societal responsibilities leads, eventually, to mandatedreprisals.d.concern for CSR must be the first priority of the courts.Ans:CCognitive Domain:ComprehensionAnswer Location:Foundations of CSR—ARational Argument for CSRDifficulty Level:Medium8.Strategic CSRexpounds the ________ argument in favor ofcorporate social responsibility.a.Financialb.Economicc.Politicald.SocialAns:BCognitive Domain:KnowledgeAnswer Location:Foundations of CSR—An Economic Argument for CSRDifficulty Level:Medium9.Which of the following is an example of an economic argument forcorporate social responsibility?a.A company investsin clean energy for its vehicles because it saves money on transportation.b.A company installsskylights in its stores to lower lighting costs.c.A company providesgym memberships to its employees to lower healthcare costs.d.All of theabove are examples of economicargumentsfor CSR.Ans:DCognitive Domain:ApplicationAnswer Location:Foundations of CSR—An Economic Argument for CSRDifficulty Level:Medium10.“In a democratic society, power is taken away from those who abuse it” is a workable definition of:a.Carroll’sCSR ruleb.The Iron Law of Social Responsibilityc.The Alien Tort Claims Actd.An accommodative view of CSRAns:BCognitive Domain:Application

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 2017Answer Location:Foundations of CSR—A Rational Argument for CSRDifficulty Level:Medium11.Energy companies and industrial manufacturers set up the United States Climate Action Partnership(USCAP),which supports carbon limits and trading. This is an illustration of which argument forcorporatesocial responsibility?a.Ethicalb.Moralc.Rationald.EconomicAns:CCognitive Domain:ComprehensionAnswer Location:Foundations of CSR—A Rational Argument for CSRDifficulty Level:Medium12.In contrast to Milton Friedman’s argument, David Packard arguedthata.businesses exist not only to make money but also to contribute to society.b.the sole purpose of businesses is to make money.c.businesses need not consider all stakeholders.d.shareholders are responsible for the larger community within which a firm operates.Ans:ACognitive Domain: ComprehensionAnswer Location:WhatIs CSR?Difficulty Level:Medium13.Which of the following best describes nonprofit organizations?a.Theyemerge to do social good when the political will or the profit motive is insufficient to addresssociety’s needs.b.They emerge primarily to meet the religious or spiritual needs of a society.c.They emerge to supplement businesses that do not make profits.d.They emerge to meet the needs of governments that do not have adequate financial resourcestoaddress society’s needs.Ans:ACognitive Domain: ComprehensionAnswer Location:WhatIs CSR?Difficulty Level:Easy14.According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is toproduce an acceptable return for investors.a.economic responsibilityb.legal responsibilityc.ethical responsibilityd.discretionary responsibilityAns:ACognitive Domain:KnowledgeAnswer Location:A New Definition of CSRDifficulty Level: Easy15.According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is to actwithin the framework of laws and regulations drawn up by the government and judiciary.a.economic responsibilityb.legal responsibilityc.ethical responsibilityd.discretionary responsibilityAns:BCognitive Domain: Knowledge

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 2017Answer Location:A New Definition of CSRDifficulty Level: Easy16.According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is to do noharm to its stakeholders within its operating environment.a.economic responsibilityb.legal responsibilityc.ethical responsibilityd.discretionary responsibilityAns:CCognitive Domain: KnowledgeAnswer Location:A New Definition of CSRDifficulty Level: Easy17.According to Archie Carroll’s pyramid of corporate social responsibility, a firm’s ________ is to takeproactive, strategic behaviors thatbenefit both the firm and society.a.economic responsibilityb.legal responsibilityc.ethical responsibilityd.discretionary responsibilityAns:DCognitive Domain: KnowledgeAnswer Location:A New Definition of CSRDifficulty Level: Easy18.ApplyingArchie Carroll’s pyramid of corporate social responsibility, when a firm closes due tofinancialmismanagement andbankruptcy, it has not met its ________.a.economic responsibilityb.legal responsibilityc.ethical responsibilityd.discretionary responsibilityAns:ACognitive Domain: ComprehensionAnswer Location:A New Definition of CSRDifficulty Level: Easy19.A firm sponsors a 5k race, contributing the race fees to a local charity. According to Archie Carroll’spyramid of corporate social responsibility, the firm is meetings its ________.a.economic responsibilityb.legal responsibilityc.ethical responsibilityd.discretionary responsibilityAns:DCognitive Domain:ApplicationAnswer Location:A New Definition of CSRDifficulty Level:Medium20.The Malden Mills textile plant is an important case study in CSR becausea.it moved its operations to Asia to save production costs, but eliminated local jobs.b.it moved its operations to Asia while also maintaining local jobs.c.it remained open, continuing to pay its employees, after a fire destroyed the factory.d.it closed after a fire destroyed the factory.Ans:CCognitive Domain:KnowledgeAnswer Location:The Evolution of CSRDifficulty Level:Easy

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 201721.Consequentialist (or utilitarian) reasoning justifies action in terms of the outcomes generated (e.g., thegreatest good for the greatest number of people). Such reasoning is part of which argument forcorporatesocial responsibility?a.Ethicalb.Moralc.Rationald.EconomicAns:CCognitive Domain: ComprehensionAnswer Location:Foundations of CSR—An Ethical Argument for CSRDifficulty Level: Medium22.Financial scandals around the turn of this century at Enron, WorldCom, Adelphia, HealthSouth, andothers led to which of the following?a.Greater reliance on nonstandard accounting practicesb.Less reliance on nonstandard accounting practicesc.New laws and governmental rulings that limit business’s discretionary actionsd.Revocation of laws and rulings that limit business’s discretionary actionsAns:CCognitive Domain: ComprehensionAnswer Location:Foundations of CSR—ARationalArgument for CSRDifficulty Level: Medium23.By adopting a rational argument forcorporate social responsibility, firms seek toa.do the right thing from an ethical perspective.b.to interpret evolving societal values and stakeholder expectations.c.make larger societal contributions than simply creating profit.d.go above and beyond the basic ethical and moral expectations of a society.Ans:BCognitive Domain: ComprehensionAnswer Location:Foundations of CSR—A Rational Argument for CSRDifficulty Level: Medium24.Peter Drucker stated,“Profit for a company is like oxygen for a person. If you don't have enough of it,you’re out of the game. But if you think your life is about breathing, you’re really missing something.”Thisstatement reflects the ________ argument forcorporate social responsibility.a.ethicalb.moralc.rationald.economicAns:BCognitive Domain: KnowledgeAnswer Location:Foundations of CSR—A Moral Argument for CSRDifficulty Level: Easy25.Corporate social responsibilityadds value because it allows companies to reflect the needs andconcerns of their various stakeholder groups. This statement reflects the ________ argument for CSR.a.ethicalb.moralc.rationald.economicAns:DCognitive Domain: KnowledgeAnswer Location:Foundations of CSR—An EconomicArgument for CSRDifficulty Level: Easy

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 201726.Society benefits most when firms focus purely on their own financial success. This statement bestreflects the ideas of ________.a.Charles Handyb.Adam Smithc.David Packardd.Milton FriedmanAns:DCognitive Domain: KnowledgeAnswer Location:WhatIs CSR?Difficulty Level: Easy27.From acorporate social responsibilityperspective, a firm’s success is primarily related to its ability toa.incorporate stakeholder concerns into its business model.b.maximize the use of all its internal and external resources.c.minimize its tax liabilities.d.create more energy-efficient manufacturing processes.Ans:ACognitive Domain: KnowledgeAnswer Location:A New Definition ofCSRDifficulty Level: Medium28.The call for social responsibility among businesses is generally recognized as a concept that began inwhich time period?a.The early late 20th century, after the impact of theIndustrialRevolutionb.The late 20th century and early 21st century,after numerous widespread financial scandalsc.Ancient times, as early as the writings of Socratesd.The 17th century, after concerns about the excesses of the East India Company were publicizedAns:CCognitive Domain: KnowledgeAnswer Location:The Evolution of CSRDifficulty Level: Medium29.According to the textbook,corporate social responsibilityis strongest whena.business leaders view their role as stewards of resources owned by others.b.lower-level employees take the lead in developing socially responsible practices in the workplace.c.consumers demand higher levels of social responsibility.d.government requires specific business practices.Ans:ACognitive Domain: ComprehensionAnswer Location:The Evolution of CSRDifficulty Level: Medium30.Which of the following is NOT a characteristic ofcorporate social responsibility?a.It is a static target that does not change.b.It is an evolving concept.c.It varies across countries and cultures.d.It is both critical and controversial.Ans:ACognitive Domain: ComprehensionAnswer Location:Throughout chapterDifficulty Level: Medium

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 2017True/False1.Since the early 19th century, managers have consistently paid attention to the interests of allstakeholders.Ans:FalseCognitive Domain:ComprehensionAnswer Location:WhatIs CSR?Difficulty Level:Medium2.There is widespread agreement among corporate executives about the necessity ofcorporate socialresponsibility.Ans:FalseCognitive Domain: ApplicationAnswer Location:WhatIs CSR?Difficulty Level:Easy3.One definition ofcorporate social responsibilityis “aresponsibility among firms to meet the needs oftheir stakeholders and a responsibility among stakeholders to hold firms to account for their actions.”Ans:TrueCognitive Domain:KnowledgeAnswer Location:A New Definition of CSRDifficulty Level:Easy4.By adopting a rational argument forcorporate social responsibility, firms seek to interpret evolvingsocietal values and stakeholder expectations, andtheyact to avoid future sanctions.Ans:TrueCognitive Domain:KnowledgeAnswer Location:Foundations of CSR—A Rational Argument for CSRDifficulty Level:Easy5.The moral argument forcorporate social responsibilityfocuses on adopting the path of least resistancewith regard to issues of concernthat makecommon and business sense.Ans:FalseCognitive Domain:ComprehensionAnswer Location:Foundations of CSRDifficulty Level:EasyEssay1.Definecorporatesocialresponsibility. What arguments in favor of CSR seem most important to you?How is CSR different fromstrategic CSR?Ans:A good answer must acknowledge various definitions of CSR, recognize that CSR is much morethan corporate philanthropy, and discuss the differences between CSR andstrategic CSR.Cognitive Domain:AnalysisAnswer Location:Throughout chapterDifficulty Level:Hard2.Describe the famous example of the Malden Mills fire and discuss Aaron Feuerstein’s response to thefire. Was his response an example ofcorporate social responsibility? Why or why not? What are someother approaches the company could have taken?Ans:The answer must adequately describe the case and illustrate that, unless a firm is economicallyviable, even the best of intentions will not enable stakeholders to achieve their goals and create socialvalue.Cognitive Domain:Application & Analysis

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Instructor ResourceChandler,Strategic CSRSAGE Publishing, 2017Answer Location:The Evolution of CSR(pulling on principles throughout chapter)Difficulty Level:Hard3.Define and discuss briefly the ethical, moral, rational, and economic arguments forcorporate socialresponsibility.Of the four components, which one is more relevant to you and why?Ans:A good answer will accurately define and discuss each of the four arguments for CSR and have astrong discussion of personal relevance.Cognitive Domain:Application & AnalysisAnswer Location:Throughout chapterDifficulty Level:Medium4.The textbook states thatcorporate social responsibility“is a fluid concept.” What does this mean?Ans:A good answer will describe how definitions of CSR vary and evolve within countries over time aswell as vary across countries and cultures.Cognitive Domain: ComprehensionAnswer Location:A New Definition of CSRDifficulty Level: Medium5.The textbook states thatcorporate social responsibilityis both a process and an outcome. What doesthis mean?Ans:A good answer will illustrate that(a)the CSR process isthe way the firm goes about delivering itsproducts or services to marketsand(b)the CSR outcome isa way of maintaining the legitimacy ofthefirm’sactions in the larger society by bringing stakeholder concerns to the foreground.Cognitive Domain: ComprehensionAnswer Location:A New Definition of CSRDifficulty Level:Hard

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 2017Chapter 2: The Driving Forces of CSRTest BankMultiple Choice1.According to thetext,corporate social responsibilityissues tend to gain a foothold in societies that aremore ________.a.impoverishedb.affluentc.unstabled.democratizedAns:BCognitive Domain: KnowledgeAnswer Location:AffluenceDifficulty Level:Easy2.Which of the following isNOTan example of a company’s sustainability efforts?a.Implementing recycling programs in its officesb.Encouraging employees to carpool to workc.Ensuring products come from fair labor areasd.Installing timers lights to save electricityAns:CCognitive Domain:ApplicationAnswer Location:SustainabilityDifficulty Level:Medium3.Which of the following is an example of Adam Smith’s view of the business world?a.A small local store treatsits workers well to preserve the goodwill of the community.b.A US-based manufacturing company opensa plant in a developing country to save laborcosts.c.A multinational corporationignoresits environmental issues in Asia because its consumers are inEurope.d.A business failsto pay its workers adequately because, despite complaints from the workers,lower payis more profitable.Ans:ACognitive Domain:ComprehensionAnswer Location:GlobalizationDifficulty Level:Medium4.What are the three phases of stakeholder access to information?a.Industrialization, international trade, globalizationb.Industrialization, domestic production, international tradec.International trade, use of internet technology, globalizationd.Growth, globalization,job creationAns:ACognitive Domain:KnowledgeAnswer Location:GlobalizationDifficulty Level:Easy5.What is the CNN test?a.Will this be better for CNN or a print newspaper?b.Should the corporation tell CNN about this or ignore it?c.Will CNN find this newsworthy?d.How will this be viewed by watchers of CNN when broadcast around the world?

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 2017Ans:DCognitive Domain:KnowledgeAnswer Location:CommunicationsDifficulty Level:Medium6.What are the five driving forces ofcorporate social responsibility?a.Brands, communication, affluence, domestic credibility,profitablityb.Sustainability, globalization, consumer engagement, profitability, brandsc.Affluence, sustainability, globalization, communication, brandsd.Stakeholder engagement, profitablitiy, communication, sustainability, brandsAns:CCognitive Domain:KnowledgeAnswer Location:The Driving Forces of CSRDifficulty Level:Easy7.According to the textbook, why iscorporate social responsibilityincreasingly crucial to businesssuccess?a.CSR is not crucial to business success; it is just a recommendation for companies.b.CSR initiatives ensure consumers spend more money at the business.c.Businesses cannot be profitable without CSR initiatives.d.It provides a mission and strategy around which a firm’s multiple stakeholders can rally.Ans:DCognitive Domain:ComprehensionAnswer Location:The Driving Forces of CSRDifficulty Level:Medium8.According to the textbook, why docorporate social responsibilityinitiatives tend to gain more traction inaffluent societies?a.Consumers in developing countries do not care about CSR issues.b.Consumers in developed societies expect more from the companies whose products they buy.c.Corporations in affluent societies can spend more money on CSR initiatives.d.Businesses in developing countries do not have competition and,thus, do not need to have CSRinitiatives.Ans:BCognitive Domain:ComprehensionAnswer Location:AffluenceDifficulty Level:Medium9.How mightstakeholders living in affluent societies imposetheir values on firms’overseasoperations?a.TheUSgovernment passesa Transparency in Supply ChainsAct to ensure firms are using fair laborpractices throughout the world.b.A group of consumers protest the environmental affects of an oil company’s operations in SouthAmerica.c.US-based employees of a coffee company strikebecause of poor labor conditions in the company’soverseas coffee fields.d.All of the aboveAns:DCognitive Domain:ApplicationAnswer Location:AffluenceDifficulty Level:Medium10.How does affluence lead to more rapidly shifting public attention onissues of concern?a.It leads to a more engaged civil society.b.It leads to consumers having more money to spend.c.It leads to society having more access to social media.d.Affluence does not lead to more rapidly shifting public attention on issues of concern.

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 2017Ans:ACognitive Domain:KnowledgeAnswer Location:AffluenceDifficulty Level:Medium11.Sustainablity efforts of a firm deal with ________.a.labor issuesb.environmental issuesc.long-term profitablityd.legal complianceAns:BCognitive Domain:KnowledgeAnswer Location:SustainabilityDifficulty Level:Easy12.How does our economic model encourage waste?a.Our economic model does not encourage waste.b.It encourages constant consumption, such as buying a car every 3 years instead ofevery10years.c.Consumers are encouraged to purchase more reusable products than they need.d.Many corporations accumulate a lot of garbage as a result of their work,and many do not recycle.Ans:BCognitive Domain:ComprehensionAnswer Location:SustainabilityDifficulty Level:Medium13.Which of the following does the textbook NOT provide as an example of a corporation’s sustainabilityefforts?a.Sea World’s program to nurse sick animals back to healthb.General Electric’sEcoimaginationprogramc.Unilever’s firm-wide sustainable living programd.Toyota’s hybrid carAns:ACognitive Domain:KnowledgeAnswer Location:SustainabilityDifficulty Level:Medium14.How doesstrategic CSRseek evolutionofthe current economic model?a.It seeks to reform the current system so that value is created broadly by integrating a CSR perspectiveinto firm strategy and throughout operations.b.It seeks to create a new economic system thatdoes not have the flaws of the current model.c.It seeksa piecemeal fix of the current economic model by addressing small issues over a longer periodof time.d.It seeksto develop the current system through government regulation offirm practices.Ans:ACognitive Domain:KnowledgeAnswer Location:SustainabilityDifficulty Level:Medium15.According to the textbook, which driving force ofcorporate social responsibilityis most important?a.Affluence,becausewithoutmoney and care about social issues, CSR initiatives are mootb.Communication,because companies must successfully communicate with their stakeholders to remainprofitablec.Sustainability,because addressing environmental issues is critical to the continuing success ofbusinessesd.The forces are all equally important and work together.Ans:D

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 2017Cognitive Domain:ComprehensionAnswer Location:Driving Forces of CSRDifficulty Level:Easy16.What is the significance of the BRIC and CIVETS economies?a.These economieswillhave the most opportunity for profitabilityin5years.b.These economies have the most lax regulations and, therefore, are the easiest markets for firms toenter.c.These economies will allow more and more consumers to join the middle class.d.These economies are not significant for firms.Ans:CCognitive Domain:ComprehensionAnswer Location:GlobalizationDifficulty Level:Medium17.According to the textbook, how does globalization affect the flow of information?a.Because of globalization, information is communicated more effectively.b.Globalization allows companies to operate in many countries.c.Globalization provides more people access to newspapers.d.Globalization does not affect the flow of information.Ans:ACognitive Domain:KnowledgeAnswer Location:GlobalizationDifficulty Level:Easy18.According to the textbook, what is the relationship between globalization and communication?a.Globalization demonstrates that the pace at which social innovationsspreadisincreasedbycommunication technologies.b.Communication allows businesses to establish offices in many different parts of the world, thusincreasing globalization.c.Globalizationcreates more communication mechanisms.d.There isvery littlerelationship between globalization and communication.Ans:ACognitive Domain:ComprehensionAnswer Location:CommunicationsDifficulty Level:Easy19.Which of the following is NOT considered one of the BRIC economies?a.Belgiumb.Russiac.Indiad.ChinaAns:ACognitive Domain:KnowledgeAnswer Location:GlobalizationDifficulty Level:Easy20.The best way for a company to protect its brand is toa.hire the best public relations firmitcan afford.b.integrate a CSR perspective throughout operations.c.limit its advertising budget.d.There is really no way a company can protect its brand.Ans:BCognitive Domain:Comprehension

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 2017Answer Location:BrandsDifficulty Level:Easy21.A company’s brand isa.less important now due to globalization.b.very easy to develop, but very difficult to damage.c.more important today than it was in the past.d.equally important now as it was in the past.Ans:CCognitive Domain:ComprehensionAnswer Location:BrandsDifficulty Level:Medium22.Lifestyle brands are brandsthata.base more of their appeal to consumers on aspirational values.b.base more of their appeal to consumers on physical properties of the product.c.base more of their appeal to consumers based on geographic location.d.primarily target young consumers (age 18 to 35).Ans:ACognitive Domain:KnowledgeAnswer Location:BrandsDifficulty Level:Medium23.CSR serves as “brand insurance” bya.enabling the firm to develop credibility among stakeholders.b.creating a great public relations campaign to extol the firm’s CSR efforts.c.enabling the firm to grow internationally.d.expandingcurrent products and services to reach the poor.Ans:ACognitive Domain:ApplicationAnswer Location:BrandsDifficulty Level:Medium24.Social media is allowing consumers toa.completely understand the CSR of companies.b.interact with firms in real time in ways that shape their purchase decisions.c.select the most environmentally friendly products.d.try more products virtually before purchasing.Ans:BCognitive Domain:ComprehensionAnswer Location:Communications—Social MediaDifficulty Level:Medium25.According to the text, brandsarea.a focal point of corporate success.b.less important today than in the past.c.not as important in BRIC countries.d.becoming less important due to globalization.Ans:ACognitive Domain:ComprehensionAnswer Location:BrandsDifficulty Level:Easy26.The Twitter Revolution played an important part in which of the following?a.Tiananmen Square protests in Chinab.Tunisia’s Jasmine Revolution

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 2017c.Bus boycotts in theAmericanSouthd.Russian RevolutionAns:BCognitive Domain:KnowledgeAnswer Location:Communications—Social MediaDifficulty Level:Easy27.New communication technologies havea.enhanced the power of media conglomerates.b.increased consumer buying power.c.decreased the power of media conglomerates.d.enhanced the ability to hide unfair business practices.Ans:ACognitive Domain:ComprehensionAnswer Location:CommunicationsDifficulty Level:Medium28.IKEA faced negative publicity in its home country when ita.included religious leaders in the catalog it distributed throughout Europe.b.airbrushed women out of photos in the Saudi version of its catalog.c.included women in photos in catalogs it distributed throughout the Middle East.d.created awebsitehighlighting the importance of sustainability practices.Ans:BCognitive Domain:KnowledgeAnswer Location:GlobalizationDifficulty Level:Medium29.The world’s population is becomingnot onlylargerbut alsoa.more prone to communicable diseases.b.more dispersed throughout rural areas.c.more dependent on global sources of freshwater.d.more concentrated in urban areas.Ans:DCognitive Domain:KnowledgeAnswer Location:SustainabilityDifficulty Level:Easy30.corporate social responsibilityis only applicable where there isa.a high level of affluence.b.a high level of poverty.c.a high level of globalization.d.CSR is applicable in all areas.Ans:DCognitive Domain:ComprehensionAnswer Location:AffluenceDifficulty Level:EasyTrue/False1.Corporate social responsibilityonly influences some aspects of a company’s operations.Ans:FalseCognitive Domain:KnowledgeAnswer Location:The Driving Forces of CSRDifficulty Level:Easy

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Instructor ResourceAuthor,Book TitleSAGE Publishing, 20172.In developing countries, corporate transgressions do not matter.Ans:FalseCognitive Domain:ComprehensionAnswer Location:AffluenceDifficulty Level:Easy3.If a companyhas its headquartersin the United States but has offices in other countries, it only needsto followUSlaw.Ans:FalseCognitive Domain:ComprehensionAnswer Location:GlobalizationDifficulty Level:Medium4.Because of globalization, firms must meet varying cultural standards of what is acceptable.Ans:TrueCognitive Domain:ComprehensionAnswer Location:GlobalizationDifficulty Level:Easy5.Social media is irrelevant to companies because they share information through other means.Ans:FalseCognitive Domain:ComprehensionAnswer Location:Communications—SocialMediaDifficulty Level:Easy6.Branding is not as important for large companies such as Starbucks, Apple, and Nike asit isfor smallcompanies.Ans:FalseCognitive Domain:ComprehensionAnswer Location:BrandsDifficulty Level:Easy7.TheInternet and globalization are bridging the wealth gap between affluent and nonaffluent peoplebecause poor people now have more access to information.Ans:FalseCognitive Domain:ComprehensionAnswer Location:AffluenceDifficulty Level:Medium8.It may not be possible for corporations in developing countries to progress at the same rate as those indeveloped countries.Ans:TrueCognitive Domain:ComprehensionAnswer Location:AffluenceDifficulty Level:Easy9.Regardless of whether a firm believes in global warming, it should take steps to increase sustainabilitybecause it is safer to actthan to not act.Ans:TrueCognitive Domain:ComprehensionAnswer Location:SustainabilityDifficulty Level:Easy10.The earth’s resources continuetoreplenish themselves as thehumanpopulation grows.Ans:False

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