1/ 15CRCR Exam Questions and Answers1.Which of the following statements are true of HFMA's Financial Commu-nications Best Practices: Ans-The best practices were developed specificallyto help patients understand the cost of services, their individual insurancebenefits, and their responsibility for balances after insurance, if any.2.The patient experience includes all of the following except:: Ans-Theaverage number of positive mentions received by the health system or practiceand the public comments refuting unfriendly posts on social media sites.3.Corporate compliance programs play an important role in protectingthe integrity of operations and ensuring compliance with federal and statere- quirements. The code of conduct is::Ans- All of the above4.Specific to Medicare fee-for-service patients, which of the followingpayers have always been liable for payment?: Ans-Public health serviceprograms, Federal grant programs, veteran affairs programs, black lung programservices and work-re- lated injuries and accidents (worker' compensation claims)
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