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Effective Strategies for CRM and ERP System Implementation: Best Practices and Key Considerations

This assignment covers best practices for implementing Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems in organizations.

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Effective Strategies for CRM and ERP System Implementation: Best Practices andKey ConsiderationsBased on the articles by Thakur et al. (2006) and Welch and Kordysh (2007), explain thekey elements of customer relationship management (CRM) and Enterprise ResourcePlanning (ERP) systems. In your response, define CRM and ERP systems and describethe critical steps for implementing each system. Additionally, elaborate on two bestpractices for ERP implementation. (Word count: 500-600 words)

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