Group 3 Methods Submitted

This Document outlines the methodology section submitted by Group 3, detailing their research approach, tools used, and data collection strategies for their academic project.

Daniel Miller
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Usability and Information design for Electronic Health Record Systems:Improving EHR usability with the help of Information SystemsThis project will focus on the health information technology (HIT) intervention for theimprovement of Electronic Health Record (EHR) usability.OverviewThe Healthcare Information and Management Systems Society (HIMSS) defined usability as theeffectiveness, efficiency and satisfaction with which specific users can achieve a specific set oftasks in a particular environment (himss.org, 2019). From this statement, clinicians, physicians andend-users of EHR needs to be efficient and effective using EHR. Efficiency is the speed at whichusers can complete the tasks while effectiveness is the accuracy and completeness of the tasks athand. While keeping these two terms in mind, the goals of this project is using HIT intervention toassess and improve EHR usability among its users thereby providing a meaningful use of thesystems. As described by pewtrust.org, poor usability of EHR can lead to many errors, unforeseensafety risks, and other serious mistakes, which may lead to unintended consequences for theclinician as well as for the patient (pewtrust.org, 2019). It is important to note that use of EHRs inphysician practices and in healthcare organizations directly impacts the communication andmanagement of laboratory information in patient care, particularly reporting of laboratory resultsand test order management. However, as reported by Glaser, EHRs were the fourth most commoncause of burnout EHR complaints beat out insurance issues, threat of malpractice suits, concernsabout salary, and patient volume (Glaser, 2017). In addition, errors from poor EHR usability can beof a great impact especially if it involves medications and delayed treatments.InterventionIn addressing this challenge, one has to encourage usability by the improvement of theorganization's EHR's user interface (UI) designs. There are gaps between current and futureimproved EHR systems designs that could have resulted from insufficient incorporation of the UIdesigns within several networks. Per Risvi et.al, despite the high EHR adoption rates, substantialgaps exist between the current state of EHRs and their potential usefulness. Recently, the HIT end-user community and EHR experts have pointed specifically to the cognitive challenges resultingfrom poor EHR usability as one of the key reasons for this gap. Also, substantial level of disparityexists around perception of HIT usage and its possible outcomes among its various users, having awide range of technology skills further confound the situation (Rizvi et. al, 2017). Usability hasbeen defined in various ways and typically encompasses a set of evaluation methods to understanduser experiences for the purpose of creating more desirable, usable, and useful products. Manyfactors can affect slow usability of EHRs are user characteristics, workloads associated withprogress notes typing, repeated task performance, and other subjective system assessments. Thereare nine principles, as reported by HIMSS, for an effective and efficient EHR usability. These nine

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Nursing

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