Managerial Communication: Strategies and Applications Sixth Edition Test Bank

Strengthen your exam preparation with Managerial Communication: Strategies and Applications Sixth Edition Test Bank, featuring a blend of theory, practical examples, and exam-focused exercises.

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1. The workplace is less diverse and more complex than it was a few decades ago.a. True*b. False2. Technology eliminates the need for multicultural awareness.a. True*b. False3. Scientific management identifies the most efficient and effective manner for performing a task*a. Trueb. False4. Gangplank theory was the first formal recognition of horizontal communication.*a. Trueb. False5. Dale Carnegie was one of the first writers to link communication skills with managerialeffectiveness.*a. Trueb. False6. The Hawthorne studies were originally designed to show the attitudes of employees towardworking conditions.a. True*b. False7. The human relations approach during the Carnegie era was manipulative.a. True*b. False8. Empowerment is delegating power to subordinates in the organization.*a. Trueb. False9. A goal of empowerment is to allowemployees more freedom within their jobs.*a. Trueb. False10. Modern CEOs are returning to an autocratic model of leadership.a. True*b. False11.The contingency approach was a management philosophy in the 20th century.a. True*b. False

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