Managing And Using Information System, 5th Edition Solution Manual

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Chapter1:The Information SystemsStrategy TriangleOverviewThis chapter presents a very simple framework, the Information Systems Strategy Triangle, whichlinks business strategy with organizational strategy and information strategy.The chapter describesthis model, and builds on several other popular strategy models and organizational models. Thegoal of this chapter is to make sure every student has a basic understanding of both strategy andorganizations. For studentsfamiliar withbusinessstrategy and organizational behavior, this chapteris a review of key points from those two fields.Discussion Opener:One of the first slidesof each chapter, following the title or agenda slide (ifpresent),provides discussion questions that cover the opening case. It would be a good idea to setthe tone for the entire course by putting students on notice that they should read the chapters beforecoming to class. The “notes” portion of the slide deck provide brief answers that instructors can seeif they use a multi-screen approach. In PowerPoint2016 or earlier, after enabling the externalscreen as an extended monitor,make sure to click the “set up slide show” icon and choose “Usepresenter view.” The notes will show up on your screen while the presentation will show up on themain projector.Note:If you provide slides to the students, youshoulddelete the brief answers on the opening slidefor each chapter.AlternateDiscussionOpener:Why shouldgeneral managers have a broad understanding ofinformation systems? How can that knowledge be helpful in their careers?Key Points in ChapterTheInformation Systems Strategy Trianglein Figure 1.1links business strategy withorganizational strategy and information strategy. The triangle isusedto suggest that allthreepointsmust bein balance in any organizationto have optimal efficiency and effectiveness.An imbalancecan lead toorganizational tension or possiblyacrisis.A company is out of “alignment” whenitsbusiness strategy is not supported bytheIS.There are several implications from this model. First,business strategy drivesorganizational and information strategy.Second, organizational strategymust complement business strategy. Third, information strategy must complement businessstrategy. Fourth, organizational and information strategy should complement each other. Finally, ifa change is made to one corner of the triangle, it is necessary to evaluate the other two corners toensure balance is maintained. That means that if the business strategy is changed (i.e. such asbecoming a "bricks and clicks" company),then the manager must also consideraredesign of both

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