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Organizational Structure: Job Analysis For Customer Service Representative: Approaches, Challenges, and Selection Strategies

A solved assignment on job analysis, challenges, and strategies for selecting customer service representatives.

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Organizational StructureStudent5/20/2015Using the information provided in the assignment, explain the three key approaches to conducting a jobanalysis for the Customer Service Representative position. Discuss the challenges faced byHR managersin implementing these approaches, and propose two strategies to attract and select qualified applicantsfor the position. Additionally, outline three ways HR managers can use the information obtained from ajob analysis to measure the performance of customer service representatives.Word Count Requirement:500-600 words

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