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Quality Management: Key Definitions and Concepts

This assignment covers fundamental concepts and definitions in quality management.

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Quality Management: Key Definitions and ConceptsQuick Study-Practice Quiz TranscriptThe following questions have more than 1 choice. The correct answers are indicated with(Correct) before the letter for the choice.Multiple Choice Question:1)The view that defines quality as the goodness of a product is referred to as the _____definition of quality.a. user-basedb. transcendent (Correct)c. incidentald. imminentMultiple Choice Question:2) The _____ perspective is based on the presumption that quality is determined by what acustomer wants.a. user-based (Correct)b. value-basedc. judgmental-basedd. manufacturing-basedMultiple Choice Question:3) Conformance to specifications applies to which quality definition?a. User-basedb. Product-basedc. Manufacturing-based (Correct)d. Value-basedMultiple Choice Question:4) Which of the following is a criticism of the product-based definition of quality?a. Quality is often mistakenly assumed to be related to price. (Correct)b. Not allproducts are fit for use.c. Consumers frequently confuse products with services.d. Quality cannot be defined precisely; you just know it when you see it.Multiple Choice Question:5) The _____ definition of quality is that it is a function of a specific, measurable variable andthat differences in quality reflect differences in quantity of some product attribute.a. manufacturing-basedb. product-based (Correct)c. value-basedd. user-basedMultiple Choice Question:6) The _____ definition of quality is of little practical value to managers as it does not provide ameans by which quality can be measured or assessed as a basis for decision making.a. transcendent (Correct)b. user-basedc. value-basedd. traditionalMultiple Choice Question:

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