Solution Manual for Implementing Organizational Change: Theory Into Practice, 3rd Edition

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SOLUTION MANUALCHAPTER 1: Organizational ChangeMain Teaching PointOrganizations engage in a process of strategic renewal in order to respond tochanges in their competitive environment. But in order to make strategic renewalwork, leaders must find ways to alter the behavioral patterns of their employeesthrough involvement and participation.Learning Objectives1.Identify the role of strategic renewal in propelling change.2.Focus on the behavioral aspect of organizational change.3.Analyze the dynamics of motivating employees to alter their behaviors.4.Differentiate between the three faces of change.5.Understand the source of both employee resistance to and support forchange.6.Appreciate the importance of trigger events in initiating change efforts.7.Examine the role ―going global‖ plays in triggering organizational change.Opening CaseOrganizational Change at NokiaTheory into Practice of Case: Successful organizations cannot remain static ifthey hope to continue that success; they must change in order to keep up with achanging world.Case Summary:Nokia,the world’s leading producer of cell phones, hadexperienced a dramatic drop in the United States market share, from a high of35% to 7%. In an attempt to repair the damage they added Americans to theirsenior management team.

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