Solution Manual for Introduction to Information Systems, 4th Edition
Solution Manual for Introduction to Information Systems, 4th Edition makes solving textbook questions easier with expertly crafted solutions.
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Wallace,Introduction to Information Systems, 4th editionInstructor’s ManualChapter 1, Information Systems and People1Chapter 1Information Systemsand PeopleLearning Objectives1.Describe the main roles that information systems play in organizations.2.Compare the termsdata,information, andknowledge,and describe threecharacteristics that make information valuable.3.Describe the four main components of an information system and the role thateach plays.4.Identify several research areas that are studied in the discipline of managementinformation systems (MIS).5.Provide examples of how business, nonprofit, and government managers,as wellasinformation technology departments, depend on information systemsknowledge.6.Explain how information systems present both promises and perils, and poseethical questions.Solutions to Chapter Review Questions1-1.What are the sixprimaryrolesthatinformation systemsplayinorganizations? How are information systems used in each context?Whatdoes digital transformation mean?Information systems play critical roles in (1)managingoperations, (2)supportingcustomer interactions, (3) makingdecisions, (4) collaborating on teams,(5)gaining competitiveadvantage, and (6)improvingindividual productivity.In operations management, information systems are used to manage assets andinventories; track employee payroll, taxes, benefits,and timesheets; processtransactions; track accounts payable and accounts receivable; procure goods andservices;and pay suppliers.Information systems that support customerinteractions include customer relationship management systems, web-based frontoffices, online self-service applications, modern point-of-sale systems and self-service checkouts.Information systems support data-driven decision making byusing both internal organizational data and external data from partners, suppliers
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