Strategic Human Resource Management: Gaining a Competitive Advantage 2nd Canadian Edition Test Bank

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ExamName___________________________________TRUE/FALSE.Write 'T' if the statement is true and 'F' if the statement is false.1)Companies have historically looked at HRM as a means to contribute to profitability,quality, and other business goals through enhancing and supporting business operations.1)_______2)The human resource department is most likely to collaborate with other companyfunctions on outplacement, labour law compliance, testing, and unemploymentcompensation.2)_______3)The three product lines of HR include a) administrative services and transactions, B)financial services, and c) strategic partners.3)_______4)Competitiveness is a company's ability to maintain and gain market share in its industry.4)_______5)The amount of time that the HRM function devotes to administrative tasks is decreasing,and its roles as a strategic business partner, change agent, and employee advocate areincreasing.5)_______6)Evidence-based HR provides managers with data to make decisions, instead of justrelying on intuition.6)_______7)Stakeholders of a company are shareholders, the community, customers, employees, andall of the other parties that have an interest in seeing that the company succeeds.7)_______8)A university degree is held by the vast majority of HRM professionals, many of whomalso have completed postgraduate work.8)_______9)Companies are now more and more interested in using intangible assets and humancapital as a way to gain an advantage over competitors.9)_______10)The psychological contract describes what an employee expects to contribute and whatthe company will provide to the employee in return for these contributions.10)______11)The use of alternative work arrangements, which include independent contractors,on-call workers, temporary workers, and contract company workers, is shrinking.11)______12)To be effective, balanced scorecards must be customized by companies to fit differentmarket situations, products, and competitive environments.12)______13)The balanced scorecard should not be used to link the company's human resourcemanagement activities to the company's business strategy.13)______14)Corporate cultures within companies that successfully implement TQM typicallyemphasize individualism, hierarchy, accountability, and profits.14)______15)The skills and motivation of a company's internal labor force determine the need fortraining and development practices and the effectiveness of the company's compensationand reward systems.15)______16)As the workforce is predicted to become more uniform in terms of age, ethnicity, andracial

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