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Strategic Information Technology Plan for Netflix: Enhancing Customer Satisfaction and Driving Revenue Growth

A case study on Netflix's IT strategies, focusing on customer satisfaction and revenue growth. This solved assignment covers digital transformation initiatives.

Charlotte Kelly
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INFORMATION TECHNOLOGY STRATEGIC PLANRUNNING HEAD: INFORMATION TECHNOLOGY STRATEGIC PLANInformation Technology Strategic Plan[INSTRUCTOR’S NAME][STUDENT’S NAME][COURSE][DATE]Compose a 2,500-word Information Technology Strategic Plan for Netflix.Your plan should include:An introduction discussing the role of IT in modern business.An overview of Netflix, including its mission, vision, and industry position.An analysis of Netflix's current technology and security infrastructure.Identification of key IT roles required to enhance customer satisfaction and loyalty.A SWOT analysis of Netflix's IT strategy.Recommendations for leveraging mobile apps, social media, and cloud technology toachieve revenue growth targets.

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