Test Bank For Principles Of Supply Chain Management: A Balanced Approach, 3rd Edition

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Chapter 1Introduction to Supply Chain ManagementTRUE/FALSE1.According to the textbook, the keys to successful supply chain management include trust and honest,accurate communications between supply chain partners.ANS:TPTS:1REF:p. 2-92.According to the textbook, rapidly changing communication technology makes the development ofglobal partnerships more difficult than in the past.ANS:FPTS:1REF:p. 53.According to the textbook, supply chains include raw material suppliers, intermediate componentmanufacturers, end-product manufacturers, wholesale distributors, and retailers.ANS:TPTS:1REF:p. 64.According to the textbook, retail stores are considered the focal firms in modern supply chains.ANS:FPTS:1REF:p. 65.Reverse logistics activities include the return of defective and damaged items to the manufacturer, andthe recycling of used packaging.ANS:TPTS:1REF:p. 66.Trucking companies, airfreight shipping companies, and information system providers can all beconsidered service providers to the supply chain.ANS:TPTS:1REF:p. 77.According to the textbook, a supply chain's end customers are the only true source of income for allsupply chain organizations.ANS:TPTS:1REF:p. 78.Effective supply chain management relies on competitive bidding, corporate privacy, and contractsbased on short-term performance.ANS:FPTS:1REF:p. 89.The bullwhip effect is the result of companies producing excessive defective products; defective itemsare whipped back from the end customer toward the manufacturer of the defect.ANS:FPTS:1REF:p. 1110.According to the textbook, in the 1950's and 1960's, mass production techniques focused on creatingsupplier partnerships, improving process design and flexibility, and improving product quality.ANS:FPTS:1REF:p. 12

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