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Step 1:
: Begin by acknowledging William's situation and empathizing with him.

Hi William, I'm sorry to hear you've been in hospital and are off school. When I came out of hospital last year I **was feeling awful**, so I know how you feel!

Step 2:
: Suggest activities that could help him feel better.

I'd recommend watching **lots of TV and DVDs**. Best to choose comedies as laughing will **help** you feel better.

Step 3:
: Provide additional suggestions for recovery.

Something **else** I'd recommend is getting some fresh air, so how about going out a bit each day?

Step 4:
: Offer support for his initial concerns about going out.

You may need to take someone with you, but that's **okay**.

Step 5:
: Conclude the email by wishing him a speedy recovery.

Hope you feel better soon! Love, Hannah

Final Answer

The completed email is as follows: Hi William, I'm sorry to hear you've been in hospital and are off school. When I came out of hospital last year I was feeling awful, so I know how you feel! I'd recommend watching lots of TV and DVDs. Best to choose comedies as laughing will help you feel better. Something else I'd recommend is getting some fresh air, so how about going out a bit each day? You may need to take someone with you, but that's okay. Hope you feel better soon! Love, Hannah