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There are four major enterprise applications: enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems. Each of these enterprise applications integrates a related set of functions and business processes to enhance the periormance of the organization as a whole. Which of the following major enterprise applications are used to integrate business processes in manufacturing and production, finance and accounting, sales and marketing, and human resources into a single software system? Enterprise systems Supply chain management systems Knowledge management systems Customer relationship management systems
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Answer

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Step 1:
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Step 2:
: Understand the Definition of Enterprise Systems

Enterprise systems (ES) are integrated software solutions designed to consolidate and streamline business processes across an entire organization. They are specifically created to connect different departments and functions into a single, unified software system.

Step 3:
: Analyze the Description in the Problem Statement

The problem describes an enterprise application that: - Integrates business processes - Covers multiple departments: - Manufacturing and production - Finance and accounting - Sales and marketing - Human resources - Combines these processes into a single software system

Step 4:
: Match the Description to Enterprise Systems

Enterprise systems (ES) precisely match this description. They are comprehensive software platforms that: - Provide a centralized database - Allow real-time information sharing - Connect different organizational functions - Enable seamless data flow across departments

Step 5:
: Eliminate Other Options

- Supply chain management systems focus specifically on supply chain processes - Knowledge management systems handle information storage and sharing - Customer relationship management systems concentrate on customer interactions

Final Answer

Enterprise systems are the major enterprise application used to integrate business processes in manufacturing and production, finance and accounting, sales and marketing, and human resources into a single software system.