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CIS 499 Business Requirements

An assignment focusing on defining and analyzing business requirements in IT.

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    1 PAK - IT, INC. B USINESS R EQUIREMENTS Tony Howell Jr. CIS499 January 30, 2012 Dr. Richard Burroughs Reference number: "PAK - IT, Inc. is undergoing a significant transformation as it expands its capabilities into cloud computing and Software - as - a - Service (SaaS). Based on the project overview, scope, and processes detailed in the document, describe how the company plans to meet its 60% growth projection within the next 18 months. In your response, address key components such as the integration of new technology, the role of IT departments, and the importance of staff training. Additionally, explain the project’s funding approach, testing methods, and the conversion of existing data. Your response should be 1,500 - 2,000 words."

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    2 Document Control Change Record Date Author Version Change Reference 01/31/2013 Tony Howell Jr. 1 Original Document Reviewers Name Position Tony Howell Jr. ( CIO ) Chief Information Officer

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    3 Table of Contents Document Control ................................ ................................ ................................ ............... 2 1 Business Requirements ................................ ................................ ................................ 4 1.1 Project Overview ................................ ................................ ................................ ... 4 1.2 Background including current process ................................ ................................ .. 4 1.3 Scope ................................ ................................ ................................ ..................... 5 1.3.1 Scope of Project ................................ ................................ .............................. 5 1.3.2 Constraints and Assumptions ................................ ................................ ........ 18 1.3.3 Risks ................................ ................................ ................................ .............. 20 1.3.4 Scope Control ................................ ................................ ................................ 24 1.3.5 Relationship to Other Systems/Projects ................................ ........................ 24 1.3.6 Definition of Terms (if applicable) ................................ ............................... 25

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    4 1 Business Requirements 1.1 Project Overview PAK - IT, Inc. uses today’s state of the art technology to collect data by Web analytics and key operational system technology to provide its customers with the best product. The company is expanding its ability into the cloud computer technology and Software - as - a - Service (SaaS). With the growth of the companies abilities within the next 18 months, the additional two floor construction and laboratory installations or projected. 1.2 Background including current process This project is PAK - IT has been predominately a web analytics company which now expanding it capabilities into the cloud computer technology and Software - as - a - Service (SaaS). The project is to proper transfigure the baseline work description of a just a web analytical company to complete IT resource company. By acquiring a Chief Information Officer, CIO to reconfigure and design the IT departments to support the expansion of the company. The project goal is to reach 60% over the next eighteen (18) months and two additional floors construction within (6) months.

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    5 The IT role for this project is to integrate different technologies from different partners and incorporate industry best practices and cost - effective solutions in connection with the development of technological systems and to implement proper security protocols. 1.3 Scope 1.3.1 Scope of Project Applications Must Do: PAK - IT , Inc. additional new hardware (computers, printers, and faxes). New staff members required due to potential company growth by 60% within 18 months. Workstations, smartphones, and others company assets need to be acquired prior to staff hiring. Server upgrade or offsite service is a mandatory requirement vice the 10 terabyte data warehouse is anticipated to grow by 20% each year. Training of staff in information security and policies is mandatory and IT security. Should Do: Offer training options to clients regarding cloud computing with instructional training documents and modules. Training seminars to future

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    6 companies that are anticipating hiring us to handle their. Instruction of more complicated for the software as a service component of the operation. Could Do: With the newly recommendation to advance the company’s technical range with creating a cloud computer technology and SaaS. The requirement of hiring engineers and software designers should be optional. Won’t Do: Establish regulation or restriction which would hinder future growth potential of Web analytics projects. Do not exceed the fiscal budget or tax standards. Sites With the development of two (2) additional floors to be constructed for the continuous Web analytics departments, the two new departments consisting of cloud computer technology, and Software - as - a - Service (SaaS). The life cycle of this project is construction within (6) months.

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    7 Framework for the Application of Systems Thinking (FAST) will be the methodology to accomplish the tasks. Using a concept of “PIECES” by James Wetherbe developed a useful framework for classifying problems. Example chart from Bentley, 2007, “ The PIECES Frame work for Problem Identification” Pg. 78

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