CIS 499 Business Requirements

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1PAK-IT, INC.BUSINESSREQUIREMENTSTony Howell Jr.CIS499January 30, 2012Dr. Richard BurroughsReference number:"PAK-IT, Inc. is undergoing a significant transformation as it expands its capabilities intocloud computing and Software-as-a-Service (SaaS). Based on the project overview,scope, and processes detailed in the document, describe how the company plans to meetits 60% growth projection within the next 18 months. In your response, address keycomponents such as the integration of new technology, the role of IT departments, andthe importance of staff training. Additionally, explain the project’s funding approach,testing methods, and the conversion of existing data. Your response should be 1,500-2,000 words."

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2Document ControlChange RecordDateAuthorVersionChange Reference01/31/2013TonyHowellJr.1Original DocumentReviewersNamePositionTony Howell Jr.(CIO) Chief Information Officer

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3Table of ContentsDocument Control...............................................................................................................21Business Requirements................................................................................................41.1Project Overview...................................................................................................41.2Background including current process..................................................................41.3Scope.....................................................................................................................51.3.1Scope of Project..............................................................................................51.3.2Constraints and Assumptions........................................................................181.3.3Risks..............................................................................................................201.3.4Scope Control................................................................................................241.3.5Relationship to Other Systems/Projects........................................................241.3.6Definition of Terms (if applicable)...............................................................25

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41Business Requirements1.1Project OverviewPAK-IT, Inc. uses today’s state of the art technology to collect data byWeb analytics and key operational system technology to provideitscustomers with the best product.The company is expandingitsabilityinto the cloud computertechnologyand Software-as-a-Service (SaaS).With the growth of the companies abilities within the next 18 months, theadditional two floor construction and laboratory installations or projected.1.2Background including current processThis project isPAK-IT has been predominately a web analytics companywhich now expanding it capabilities into the cloud computer technologyand Software-as-a-Service (SaaS).The project is to proper transfigure the baseline work description of a justawebanalyticalcompanytocompleteITresourcecompany.Byacquiring a Chief Information Officer, CIO to reconfigure and design theIT departments to support the expansion of the company.The project goal is toreach 60% over the next eighteen (18) months andtwo additional floors construction within (6) months.

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5The IT role for this project istointegrate different technologies fromdifferent partners and incorporate industry best practices and cost-effectivesolutions in connection with the development of technological systemsandto implementproper security protocols.1.3Scope1.3.1Scope of ProjectApplicationsMust Do: PAK-IT, Inc. additional newhardware (computers, printers, and faxes).New staff members required due topotential company growth by 60% within18 months. Workstations, smartphones, andothers company assets need to be acquiredprior to staff hiring. Server upgrade oroffsite service is a mandatory requirementvice the 10 terabyte data warehouse isanticipated to grow by 20% each year.Training of staff in information securityand policies is mandatory and IT security.Should Do: Offer training options toclients regarding cloud computing withinstructional training documents andmodules. Training seminars to future

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6companies that are anticipating hiring us tohandle their. Instruction of morecomplicated for the software as a servicecomponent of the operation.Could Do: With the newly recommendationto advance the company’s technical rangewith creating a cloud computer technologyand SaaS. The requirement of hiringengineers and software designers should beoptional.Won’t Do: Establish regulation orrestriction which would hinder futuregrowth potential of Web analytics projects.Do not exceed the fiscal budget or taxstandards.SitesWith the development of two (2) additionalfloors to be constructed for the continuousWeb analytics departments, the two newdepartments consisting of cloud computertechnology, and Software-as-a-Service(SaaS). The life cycle of this project isconstruction within (6) months.

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7Framework for the Application of SystemsThinking (FAST) will be the methodologyto accomplish the tasks. Using a concept of“PIECES” by James Wetherbe developed auseful framework for classifying problems.Example chart from Bentley, 2007, “ThePIECES Framework for ProblemIdentification” Pg. 78

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