QQuestionManagement
QuestionManagement
Your team is about to update the company’s critical payroll system. Before the update can be deployed, management insists on assessing the potential impact of the change, getting approval from key stakeholders, and developing a backup plan if the update fails. Which element of change management is being highlighted in this scenario?
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Answer
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Step 1:Identify the change management elements in the scenario
The scenario mentions assessing impact, getting stakeholder approval, and developing a backup plan.
Step 2:Match scenario elements to change management components
Assessing impact relates to risk analysis, stakeholder approval relates to communication and buy-in, and a backup plan relates to contingency planning.
Step 3:Determine the common element
All actions are part of change control, but the focus is on evaluating risks and preparing for failure.
Final Answer
The element of change management being highlighted is risk management and contingency planning.
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