OPS/571 Operations Management Final Exam

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OPS/571 Operations Management Final Exam Progress: (0/30) Section 1 Section 2 Section 3 Confirm Time Limit: 180 Minutes 1) __________ is when the activities in the stage must stop because there is no place to deposit the item just completed A. Buffering B. Blocking C. Starving D. Pacing 2) According to your text, the most common process metric is A. productivity B. efficiency C. utilization D. throughput time 3) Declining product prices A. increase the manufacturing costs B. lower the break - point C. result in lower manufacturing costs D. increase the break - even point
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4) The type of processing structure that is used for producing discrete products at a controlled rate is A. job shop B. batch C. assembly line D. project 5) The best process flow structure to use for making automobiles is A. job shop B. batch shop C. group technology cell D. assembly line 6) The break - even analysis is a standard approach to determine alternative processes A break - even analysis chart usually present alternative __________ and __________ based upon the units produced or sold A. demand, supply B. profits, losses C. equipment, materials D. variable, fixed costs 7) A statistical term that refers to the philosophy and methods companies use to eliminate defects in their products and processes by establishing a quality goal of no more than four defects out of every million units is A. ISO 9000 B. Six Sigma C. Total Quality Management D. SERVQUAL

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