Service Management: Operations, Strategy, Information Technology
by James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi
Service Management: Operations, Strategy, Information Technology by James Fitzsimmons, Mona Fitzsimmons, and Sanjeev Bordoloi is a comprehensive textbook covering the key aspects of managing services in a business.
- Author
- James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi
- Edition
- 1st Edition, 7th Revised Edition, 8th Edition
- ISBN
- 978-0-07-340335-9
Study material for this book (1)
Notes, guides and solved problems from students using Service Management: Operations, Strategy, Information Technology.
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