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RMA Practice Exam Part 4

Nursing25 CardsCreated 4 months ago

This deck covers key concepts and procedures related to medical office management, billing, scheduling, and record-keeping as outlined in the RMA Practice Exam Part 4.

Patients who are injured at work and covered under workers' compensation should

B. Have separate medical and financial records
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Key Terms

Term
Definition
Patients who are injured at work and covered under workers' compensation should
B. Have separate medical and financial records
The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is
D. Medicare
For each patient, the charges and payments should be recorded on an individualized
B. Ledger card
Superbills
D. All of the above (A - Can be used as charge slips; B - May be ordered to fit the specific practice; C - List services provided and codes)
The petty cash account should be
D. All of the above (A - Accounted for in a journal; B - Used for small items only; C - Used for small amounts of money)
Usually medical offices utilize a system for billing known as
D. Cycle billing

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TermDefinition
Patients who are injured at work and covered under workers' compensation should
B. Have separate medical and financial records
The insurance plan that provides for care for patients who are suffering from end-stage kidney disease is
D. Medicare
For each patient, the charges and payments should be recorded on an individualized
B. Ledger card
Superbills
D. All of the above (A - Can be used as charge slips; B - May be ordered to fit the specific practice; C - List services provided and codes)
The petty cash account should be
D. All of the above (A - Accounted for in a journal; B - Used for small items only; C - Used for small amounts of money)
Usually medical offices utilize a system for billing known as
D. Cycle billing
An account requires collection activity if it has an outstanding balance after
C. 90 days
When writing to the patient who has a delinquent account, the office cannot threaten to send a account to collection
A. Unless the practice is prepared to follow through
The medical assistant often is required to make appointments for the patient with a specialist or surgeon. This type of appointment is called
A. A referral
POMR stands for
B. Problem-oriented medical record
The methodology of scheduling patients with similar problems or conditions on certain days is called
B. Clustering
If an unscheduled patient should show up at the office with an apparent emergency condition, that patient is
C. Seen by a physician immediately, ahead of patients who may be waiting
Which condition may not require a same-day appointment?
C. Cold with runny nose
A 2-year-old girl was found by her mother sitting in a corner of the kitchen sucking on an ant trap. The mother called the office and was instructed by the medical assistant to
A. Remain on the telephone while the office called the poison control center
Which of the following is not a correct complimentary closing for a letter from the medical office?
A. Cordially
The postage class most used in the medical office is
B. First class mail
After the mail is opened, it should be
C. Stamped with a date stamp
Which letter type is the most time-efficient because it does not use excessive tab indents for the address, complimentary close, or signature?
A. Full block
The most common method of filing is
C. Alphabetical
Which of the following names would be filed first?
D. De La Mare, Winston
In the alphabetical filing system, each name is broken down into
A. Indexing units
If a color-coding system is used in the medical office,the color code should be
C. Known by everyone in the office
The purpose of the medical record is to
C. Serve as a legal record documenting the planning and care that the patient received
The documents in source-oriented medical records are
A. Grouped by the kind of services that were provided
When supplies that have been newly ordered arrive in the office, they should be
B. Checked against the packing slip to make sure that everything that has been ordered has arrived