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Designing Organizational Structure - Document preview page 1

Designing Organizational Structure - Page 1

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Designing Organizational Structure

An analysis of different organizational structures and their impact on business efficiency.

Charlotte Kelly
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12 months ago
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Designing Organizational Structure - Page 1 preview imageCopyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall91Designing Organizational StructureOrganizational DesignA process involving decisions about six key elements:Work specializationDepartmentalizationChain of commandSpan of controlCentralization and decentralizationFormalization
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Designing Organizational Structure - Page 2 preview imageCopyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall92Organizational StructureWork SpecializationThe degree to which tasks in the organization aredivided into separate jobs with each step completedby a different person.Overspecialization can result in human diseconomiesfrom boredom, fatigue, stress, poor quality, increasedabsenteeism, and higher turnover.
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Designing Organizational Structure - Page 3 preview imageCopyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall93Departmentalization by TypeFunctionalGrouping jobs byfunctions performedProductGrouping jobs by productlineGeographicalGrouping jobs on thebasis of territory orgeographyProcessGrouping jobs on thebasis of product orcustomer flowCustomerGrouping jobs by type ofcustomer and needs
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Designing Organizational Structure - Page 4 preview imageCopyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall94Organizational Structure (cont’d)Chain of CommandThe continuous line of authority that extends fromupper levels of an organization to the lowest levels ofthe organization and clarifies who reports to whom.
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