Introduction to Management Science, 11th Edition Test Bank

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage1True/False1.CloudcomputingreferstoacollectionofcomputerserversthathouseresourcesusersaccessthroughtheInternet.a.Trueb.FalseANSWER:TruePOINTS:1REFERENCES:CLD22.WhenyoucreateafreeMicrosoftaccount,youmustpayforcloudstoragespace.a.Trueb.FalseANSWER:FalsePOINTS:1REFERENCES:CLD33.YoucanaccesstheservicesofferedbyOffice365usingyourcomputer,tablet(Windows,iPad,orAndroid),anybrowser,orsupportedmobiledevice.a.Trueb.FalseANSWER:TruePOINTS:1REFERENCES:CLD34.Office365isavailableonlyinbusiness,consumer,andeducationeditions.a.Trueb.FalseANSWER:FalsePOINTS:1REFERENCES:CLD45.MicrosoftprovidesvarioussubscriptionplansforOffice365withdifferentbenefitsforeachindividualororganization.a.Trueb.FalseANSWER:TruePOINTS:1REFERENCES:CLD5

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage26.Asshownintheaccompanyingfigure,ateamportalpageisshownwhenyousubscribeathttps://portal.microsoftonline.com.a.Trueb.FalseANSWER:TruePOINTS:1REFERENCES:CLD97.ExchangeOnlineallowsemployeestocollaboratewithoneanother,sharedocuments,postannouncements,andtracktasks.a.Trueb.FalseANSWER:FalsePOINTS:1REFERENCES:CLD108.ASharePointwebsitecannotbecustomizedtoserveasaninternalcompanywebsiteforprivatecommunicationswithinthecompany.a.Trueb.FalseANSWER:FalsePOINTS:1REFERENCES:CLD119.Adomainisauniquewebaddressthatidentifieswhereyourwebsitecanbefound.a.True

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage3b.FalseANSWER:TruePOINTS:1REFERENCES:CLD1110.Asshownintheaccompanyingfigure,Lyncutilizesinstantmessaging.a.Trueb.FalseANSWER:TruePOINTS:1REFERENCES:CLD13ModifiedTrue/False11.TheMicrosoftcloudprovidesOfficesoftwareandinformationstoredonremoteserversintheUnitedStates._______________ANSWER:False-allovertheworldPOINTS:1REFERENCES:CLD212.MicrosoftOffice365subscriptionplansofferallthesameapplicationsthatareavailableintheMicrosoftOfficeProfessional2013suiteinadditiontomultiplecommunicationandcollaborationtools.

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage4_______________ANSWER:TruePOINTS:1REFERENCES:CLD613.TheOffice365subscriptionprovidesaccesstomostOfficeapplicationswhereveryouareworking._______________ANSWER:False-thefullPOINTS:1REFERENCES:CLD614.WhenyouinstallOffice365onaMac,themostcurrentMacversionofOfficeisinstalled._______________ANSWER:TruePOINTS:1REFERENCES:CLD615.MicrosoftOffice365installslocallyonyourcomputerinadditiontobeingavailableonline.ANSWER:TruePOINTS:1REFERENCES:CLD6MultipleChoice16.MicrosoftOffice365usesthe____todeliverasubscription-basedserviceofferingthenewestOfficesuiteandmuchmore.a.appb.tilec.operatingsystemd.cloudANSWER:dPOINTS:1REFERENCES:CLD217.____canhelpbusinessesbemoreefficientandsavethemmoneybyshiftingusageandtheconsumptionofresources,suchasserversandprograms,fromalocalenvironmenttotheInternet.a.Cloudcomputingb.Operatingsystemsc.Applicationsd.DatabasesANSWER:aPOINTS:1REFERENCES:CLD318.Office365isacollectionof____andservices.a.cloudsb.databasesc.programsd.accountsANSWER:cPOINTS:1REFERENCES:CLD3

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage519.____isthenameoftheperpetualsoftwarepackagethatincludesindividualapplicationsthatcanbeinstalledonasinglecomputer.a.Office365b.MicrosoftExchangec.Office2013d.MicrosoftOfficeWebANSWER:cPOINTS:1REFERENCES:CLD420.Office365usesaquick-startinstallationtechnology,called____,thatdownloadsandinstallsthebasicswithinminutes.a.Click-to-Runb.OfficeonDemandc.Click-to-Installd.InstallonDemandANSWER:aPOINTS:1REFERENCES:CLD6MultipleResponseModifiedMultipleChoice21.InadditiontothecoredesktopOfficesuite,Office365providesaccessto____.a.emailb.calendarsc.conferencingd.filesharingANSWER:a,b,c,dPOINTS:1REFERENCES:CLD222.Office365websitecreationtoolsincludethoseforadding____.a.athemeb.graphicsc.fontsd.astoragedeviceANSWER:a,b,cPOINTS:1REFERENCES:CLD823.Afteryouconfigureyourdevices’emailsettings,youcanviewyourMicrosoftaccount____.a.databaseb.calendarc.contactsd.emailANSWER:b,c,dPOINTS:1REFERENCES:CLD824.Smallbusinesssubscriptionplansallowemployeestocreateandstore____.a.Worddocumentsb.Excelspreadsheetsc.PowerPointpresentationsd.websites

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage6ANSWER:a,b,cPOINTS:1REFERENCES:CLD925.Exchangeenablesemployeestobemoreproductivebyeffectively____.a.creatingdatabasesb.designingwebsitesc.managingemailacrossmultipledevicesd.facilitatingteamworkANSWER:c,dPOINTS:1REFERENCES:CLD10Completion26.MicrosoftOffice365usesthe_________________________todeliverasubscription-basedserviceofferingthenewestOfficesuiteandmuchmore.ANSWER:cloudPOINTS:1REFERENCES:CLD227.Inadditiontothe_________________________Officesuite,Office365providesaccesstoemail,calendars,conferencing,filesharing,andwebsitedesign.ANSWER:coredesktopPOINTS:1REFERENCES:CLD2

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage728.Asshownintheaccompanyingfigure,_________________________referstoacollectionofcomputerserversthathouseresourcesusersaccessthroughtheInternet.ANSWER:cloudcomputingPOINTS:1

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage8REFERENCES:CLD229.Cloudcomputingischanginghowusersaccessandpayfor_________________________.ANSWER:softwareapplicationsPOINTS:1REFERENCES:CLD330.Thecloud-basedOffice365offers_________________________withaddedfeaturesthatallowyoutocommunicateandcollaboratewithothersinrealtime.ANSWER:theOfficesuitePOINTS:1REFERENCES:CLD331.WhenyoucreateafreeMicrosoftaccountatOutlook.com,youhaveaccessto_________________________ofcloudstorageforanytypeoffiles.ANSWER:15GBPOINTS:1REFERENCES:CLD332.YoucanaccessOffice365servicesusingyourcomputer,tablet(Windows,iPad,orAndroid),anybrowser,orsupported_________________________.ANSWER:mobiledevicePOINTS:1REFERENCES:CLD333.Office2013isthenameoftheperpetual_________________________thatincludesindividualapplicationsthatcanbeinstalledonasinglecomputer.ANSWER:softwarepackagePOINTS:1REFERENCES:CLD434.Ofice365combinesthefullversionofthe_________________________desktopsuitewithcloud-basedversionsofMicrosoft’scommunicationsandcollaborationservices.ANSWER:MicrosoftOfficePOINTS:1REFERENCES:CLD435.Microsoftprovidesvarious_________________________forOffice365withdifferentbenefitsforeachindividualororganization.ANSWER:subscriptionplansPOINTS:1REFERENCES:CLD536.DuringtheOffice365sign-upprocess,youcreateaMicrosoftemailaddressand_________________________touseonyourmultipledevices.ANSWER:password

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage9POINTS:1REFERENCES:CLD537.TheOffice365ProPlusprogramislimitedto_________________________homecomputers.ANSWER:fivePOINTS:1REFERENCES:CLD538.TheOffice365EnterprisePlanallowseachemployeetoinstallMicrosoftOffice365on_________________________differentcomputers.ANSWER:fivePOINTS:1REFERENCES:CLD639.Office365usesaquick-startinstallationtechnologycalled_________________________.ANSWER:Click-to-RunPOINTS:1REFERENCES:CLD640.The_________________________copythatisinstalledtemporarilyontheWindowscomputerdoesnotcounttowardthedevicelimit.ANSWER:single-usePOINTS:1REFERENCES:CLD641.WhenyouaccessyourOfice365account_________________________,threechoicesarelisted.ANSWER:managementpanelPOINTS:1REFERENCES:CLD642.Office365offerssharedaccesstobusinessemail,calendars,andcontactsusing_________________________fromacomputer,tablet,phone,andbrowser.ANSWER:ExchangeOnlinePOINTS:1REFERENCES:CLD743.WhileSkypemaybeadequateforsimplecommunication,_________________________providesformorerobust,comprehensivecommunications.ANSWER:LyncPOINTS:1REFERENCES:CLD7MatchingIdentifytheletterofthechoicethatbestmatchesthephraseordefinition.

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage10a.cloudcomputingb.Click-to-Runc.Skyped.ExchangeOnlinee.ActiveDirectorySynchronizationf.instantmessagingg.Lynch.SharePointCalendari.SharePointTaskListj.SharePointContactsListREFERENCES:CLD10CLD10CLD10CLD13CLD13CLD2CLD6CLD7CLD844.Aquick-startinstallationtechnologyANSWER:bPOINTS:145.EnablesuserstoplacevideocallstocomputersandsmartphonesandvoicecallstolandlinesANSWER:cPOINTS:146.TrackimportantdatesANSWER:hPOINTS:147.Sharecontactlistsofemployees,customers,contractors,andsuppliersANSWER:jPOINTS:148.AcollectionofcomputerserversANSWER:aPOINTS:149.AllowstwoormorepeopletosharetextmessagesANSWER:fPOINTS:150.EnablesbusinesspeopletoaccessOutlookinformationfromanywhereatanytime

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage11ANSWER:dPOINTS:151.EnsurestheoriginalandbackupcomputerfilesintwoormorelocationsareidenticalANSWER:ePOINTS:152.TrackteamtasksaccordingtowhoisresponsibleforcompletionANSWER:iPOINTS:153.Deliverssupportforfullhigh-definitionvideoconferencingANSWER:gPOINTS:1SubjectiveShortAnswerCriticalThinkingQuestionsCase1MinhastogiveaPowerPointpresentationaboutclimatechangeduringhisscienceclasslatertoday.54.Whileonthebusonhiswaytoclass,Minremembersaslidehewantstoadd.WhatfeatureofOffice365allowshimtoopenthePowerPointpresentationonhissmartphone,addthenewslide,andhavethePowerPointpresentationautomaticallysynced?a.ExchangeOnlinec.Click-to-Runb.ActiveDirectorySynchronizationd.OfficeonDemandANSWER:BPOINTS:1REFERENCES:CLD8TOPICS:CriticalThinking55.Afterhegiveshispresentation,Mindecideshewouldliketocreateawebsitedevotedtothetopicofclimatechange.WhatfeatureofhisOffice365subscriptionallowshimtodoso?a.ExchangeOnlinec.abuilt-inhostedpublicwebsiteb.filesharingd.accesstomultiplecomputersandmobiledevicesANSWER:CPOINTS:1REFERENCES:CLD8TOPICS:CriticalThinkingCriticalThinkingQuestionsCase2YourfriendCynthiaisworkingonaprojectthatrequirescollaborationwithhercolleagues.Throughhercompany,she

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage12hasasubscriptiontoOffice365,butsheisunfamiliarwithSharePointOnlineandasksyouhowitcanhelphercollaborate.56.Cynthianeedstodiscusswithhercolleaguesseveraltopicsinanopenforum.WhatfeatureofSharePointwillallowhertodoso?a.SharedDocumentLibraryc.TaskListb.ContactsListd.TeamDiscussionBoardANSWER:DPOINTS:1REFERENCES:CLD10TOPICS:CriticalThinking57.Cynthiaalsoneedstostorerelateddocumentsaccordingtotheirtopics.WhatfeatureofSharePointwillallowhertodoso?a.SharedDocumentLibraryc.TaskListb.ContactsListd.TeamDiscussionBoardANSWER:APOINTS:1REFERENCES:CLD10TOPICS:CriticalThinkingEssay58.WhatisOffice365?Brieflydescribeitsfeaturesandhowtheycanbeaccessed,andcompareitsusefulnesstobusinesseswiththeusefulnessofOffice2013.ANSWER:Office365isacollectionofprogramsandservices,whichincludestheMicrosoftOffice2013suite,filesstorage,onlinecollaboration,andfilesynchronization.Youcanaccesstheseservicesusingyourcomputer,tablet(Windows,iPad,orAndroid),anybrowser,orsupportedmobiledevice.Forexample,abusinesshastwooptionsforprovidingOfficetotheiremployees.AbusinesscouldpurchaseOffice2013andinstallthesoftwareoncompanycomputersandservers;however,thistraditionalOffice2013packagewithperpetuallicensingdoesnotincludethecommunicationandcollaborationtools.EmployeescouldnotaccesstheOfficesoftwareiftheywerenotusingtheirworkcomputers.Incontrast,ifthebusinesspurchasesamonthlysubscriptiontoOffice365,eachemployeehasaccesstotheOfficesuiteonuptofivedifferentcomputers,whetherathomeorwork;company-wideemail;webconferencing;websitecreationcapabilities;cloudstorage;andsharedfiles.POINTS:1REFERENCES:CLD3TOPICS:CriticalThinking59.WhatareOffice365’ssubscription-basedplans?Giveexamplesoftwosuchplansanddescribetheirfeatures.ANSWER:SubscriptionplansincludeOffice365HomePremiumforhomeusers,Office365ProPlusprogramsforstudentsandteachers,Office365SmallBusiness,Office365SmallBusinessPremium,Office365MidsizeBusiness,andOffice365EnterpriseandGovernment.TheOffice365HomePremiumsubscriptionallowsuptofiveconcurrentinstallationsbyusingthesameemailaddressandpasswordcombination.EachusercansigninwiththeirindividualMicrosoftaccountsusingtheirownsettingsandaccessingtheirowndocumentsusingasingleOffice365

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Name:Class:Date:Office365EssentialsCengageLearningTesting,PoweredbyCogneroPage13subscription.TheeducationalOffice365ProPlussubscriptionplanisdesignedforK12andhigher-educationfull-timeandpart-timestudents,faculty,andstaff.Aone-timepaymentcoversafour-yearsubscription.Inaddition,Office365ProPlusprovidesuserswith1TBofOneDrivecloudstorageratherthanthefree15GBprovidedbyaMicrosoftaccount,and60Skypeworldminutespermonthforvideoconferencing.TheOfficeProPlusprogramislimitedtofivehomecomputers,tablets,orsmartphones.POINTS:1REFERENCES:CLD5TOPICS:CriticalThinking60.DescribehowMicrosoftLynccanfacilitateonlinemeetings.ANSWER:Whenyouareworkingwithateamonaprojectthatrequiresinteraction,emailandtextcommunicationscanslowthecommunicationsprocess.MicrosoftLyncconnectsyouwithothersbyfacilitatingreal-time,interactivepresentationsandmeetingsovertheInternetusingbothvideoandaudiocalling.Youcanconductanonlinemeetingwithateammemberorcustomerthatincludesaninstantmessagingconversation,audio,high-definitionvideo,virtualwhiteboards,andscreensharing.IfthecustomerdoesnothaveanOffice365subscription,theystillcanjointhemeetingthroughtheinvitationlink,whichrunstheLyncWebapp.UsingLync,meetingattendeessimultaneouslycanviewuptofiveparticipants’video,identifytheactivespeaker,andassociatenameswithfaces.Lyncsupportsupto250attendeespermeeting.UnlikeSkype,Lyncmeetingscanberecordedforreplayingatalatertime.ThisenablesbusinessesandschoolstoschedulemeetingsororganizeonlineclassesusingLynccapabilities.POINTS:1REFERENCES:CLD7TOPICS:CriticalThinking

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Name:Class:Date:Office2013andWindows8CengageLearningTesting,PoweredbyCogneroPage11.A(n)____isacomputerprogramthatcoordinatesalltheactivitiesofcomputerhardware.a.appb.tilec.operatingsystemd.visionANSWER:cPOINTS:1REFERENCES:OFF22.TodisplaytheStartscreen,press____.a.CTRL+ESCb.F5c.CTRL+F5d.ALT+F5ANSWER:aPOINTS:1REFERENCES:OFF63.Windowsenableseachusertoestablisha____,whichidentifiestoWindowstheresources,suchasappsandstoragelocations,ausercanaccesswhenworkingwiththecomputer.a.log-innameb.useraccountc.usernamed.log-inaccountANSWER:bPOINTS:1REFERENCES:OFF64.Thelockscreenconsistsof____.a.thesign-inscreenb.ausernamec.apasswordpromptd.thetimeanddateANSWER:dPOINTS:1REFERENCES:OFF65.The____screenenablesyoutosignintoyouruseraccountandmakesthecomputeravailableforuse.a.clientb.sign-inc.log-ind.lockANSWER:bPOINTS:1REFERENCES:OFF66.The____commandsavesyourwork,turnsoffthecomputerfansandharddisk,andthenplacesthecomputerinalower-powerstate.a.Shutdownb.Restartc.Sleepd.SnoozeANSWER:cPOINTS:1REFERENCES:OFF7

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Name:Class:Date:Office2013andWindows8CengageLearningTesting,PoweredbyCogneroPage27.The____commandexitsrunningapps,shutsdownWindows,andthenturnsoffthecomputer.a.Log-offb.Restartc.Sleepd.ShutdownANSWER:dPOINTS:1REFERENCES:OFF78.The____includesabuttonthatenablesyoutodisplayallofyourapps.a.Appbarb.Outlookbarc.Officebard.QuickReferencebarANSWER:aPOINTS:1REFERENCES:OFF89.To____anapp,swipedownonorright-clicktheapptodisplaytheAppbarandthentaporclickthe‘UnpinfromStart’buttonontheAppbar.a.pinb.unpinc.deleted.runANSWER:bPOINTS:1REFERENCES:OFF810.____isafull-featuredwordprocessingappthatallowsyoutocreateprofessional-lookingdocumentsandrevisethemeasily.a.InfoPathb.Accessc.Wordd.ExcelANSWER:cPOINTS:1REFERENCES:OFF911.____inasuitetypicallyuseasimilarinterfaceandsharefeatures.a.Menusb.Toolbarsc.Appsd.ShortcutsANSWER:cPOINTS:1REFERENCES:OFF1012.Touseanapp,youmustinstructtheoperatingsystemto____theapp.a.quitb.runc.restartd.interfacewithANSWER:bPOINTS:1REFERENCES:OFF10

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