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Operations Management Quiz 1: Key Concepts and Analysis

A quiz covering key concepts in operations management, including efficiency, process improvement, and supply chain dynamics.

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    User Course Operations Management Test Quiz 1 Started 4/20/14 4:13 PM Submitted 4/20/14 5:47 PM Status Completed Attempt Score 90 out of 90 points Time Elapsed 1 hour, 34 minutes out of 2 hours. Instructions This quiz consist of 30 multiple choice questions. The first 15 questions cover the material in Chapter 1. The second 15 questions cover the material in Chapter 2. Be sure you are in the correct Chapter when you take the quiz. • Question 1 3 out of 3 points The quality revolution is most related to Answer Selected Answer: continuous improvement Correct Answer: continuous improvement • Question 2 3 out of 3 points The three issues that are at the core of operations management include all of the following except Answer Selected Answer: utilization Correct Answer: utilization • Question 3 3 out of 3 points Which of the following is the correct sequence describing the evolution of operations management? Answer Selected Answer: efficiency, quality, customization, time - based competition, service, sustainability

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    Correct Answer: efficiency, quality, customization, time - based competition, service, sustainability • Question 4 3 out of 3 points Which of the following is not a key activity of an operations manager? Answer Selected Answer: managing cash flows and strategic investments Correct Answer: managing cash flows and strategic investments • Question 5 3 out of 3 points Support processes would typically include all of the following except Answer Selected Answer: manufacturing and assembly Correct Answer: manufacturing and assembly • Question 6 3 out of 3 points The following terms -- interchangeability of parts, division of labor, highly repetitive tasks -- best relate to a focus on Answer Selected Answer: efficiency Correct Answer: efficiency • Question 7 3 out of 3 points Which is generally related to service operations? Answer Selected Answer: need for flexible capacity Correct Answer: need for flexible capacity • Question 8 3 out of 3 points

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