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The Dynamics of Effective Communication: Components, Models, and Overcoming Barriers

A communication study focusing on key models and overcoming workplace barriers.

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    COMMUNICATION SKILLS JENIFFER SANIAG Page 1 Communication Skills Discuss the key components and principles of effective communication, as outlined in the provided content. In your response, include the roles of the sender, message, channel, receiver, feedback, and noise barriers in the communication process. Additionally, explain the different types of communication models and communication networks. Finally, identify common barriers to communication and provide strategies to overcome them. Your response should be between 800 and 1000 words.

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    COMMUNICATION SKILLS JENIFFER SANIAG Page 2 COMMUNICATION It is the exchange of information, ideas and feelings among people. It takes place when you transmit a message from a person to another or to a group of people. However, effective communication requires more than just the transmit ion of a message . I.e . the message must be clear, accurate and above all understood by the audience that you are communicating to. The word communication comes from the word “communicare” or “communics”which means to make common. I.e . T he communication can therefore be viewed as the process of understanding and sharing meaning. I .e. The need to create commoners or create understanding. Communication involves establishing a true understanding of each other’s feeling, ideas and values. ELEMENTS/COMPONENTS OF COMMUNICATION 1. SOURCE /SENDER – This is the source of information who is usually the initiator of the communication process by transmitting information top the receiver The sender is often defined by certain characteristics such as age, race, religious affiliation, level of education, culture amongst others. As a source, you need to be clear why you are communicating and take note of the audience you are communicating to. This allows for the selection of the right signals depending on the audience and the environment under which communication is taking place. The senders attribute and ability often influence the way he persue i.e. The sender ’s personality may influence the manner in which the message is transmitted. The sender goes through an encoding process of formulating ideas, thoughts and feelings about the object and events and transforming them in a form of a message . The encoding process requires the following steps. a) Formulating the message. b) Passing the message through many psychological or internal communication barriers. This barriers came from existing knowledge from the sender’s believes & feelings. Once filtered through these psychological barriers , the message is encoded for transmit ion. transmitting the message might appear to be the last step of the sender’s message however a good communicator should prepare to receive paper which helps in evaluating the message received as intended. The end product of the encoding process is a message

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    COMMUNICATION SKILLS JENIFFER SANIAG Page 3 2. MESSAGE . A message is not only the convenient information but also the emotion that give words meaning. This is because words alone do not establish the full meaning of a message. However, non - verbal communication may give cues that the receiver can use to interrupt the verbal message. The message is the gist of the core of the whole communication process & without a message there is no communication. 3. A CHANNEL - This is the pathway through which information is transmitted. As a sender, one needs to understand the nature of his/her audience so as to select an appropriate channel e.g. if the audience has visual communication to transmit the message. Other factors such as the cost of the medium and the personality of the sender often influence the medium selected. 4. THE RECEIVER - This is the recipient of the message being transmitted and he also engages in the decoding process i.e. the ability of the receiver to interpret the message transmitted. Once the receiver interprets or receives the message, one will tend to act upon it based on his/her own interpretation. The receiver tends to filter the information through his/her psychological barriers or previous experienced. The barriers could include existing knowledge, attitude, biases or other perception. The barriers affect how well the message is understood, accepted and decoded. It is important that a familiar language is used between the sender and the receiver to enhance mutual understanding. 5. THE FEEDBACK - this is the response of the receiver to the message which could be in form of verbal or non - verbal messages which is on the basis of the sent message. Feedback enables the sender to know if or not the message has been received or interpreted correctly. Perhaps the greatest cause of ineffective communication is the failure of the sender to request for feedback from the receiver or the ability of the receiver to do so. 6. Noise barriers - this is any factor that hinders effective communication i.e. Any factor that changes the intended meaning which can include environmental noise/sounds, psychological barriers which a person could engage in the process of encoding/decoding information. It is therefore important to ensure that one selects an environment that is noise free because the quality of communication will largely depend on the extend to create noise has been controlled. Communication as a process Communication as a process means that communication is dynamic i.e. is ever changing whereby at one moment, one is the sender while another moment one becomes the recipient.

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    COMMUNICATION SKILLS JENIFFER SANIAG Page 4 Process/objectives of communication 1. To provide information 2. To provide advice, this involves giving/seeking personal opinions/suggestions. 3. To give orders. An order is an authoritative form of communication. 4. For persuasion purposes which is an attempt to influence the attitude or feelings of others. 5. To educate through training whereby the learner is equipped with knowledge and skills in regard to a particular aspect. 6. To create mutual understanding. 7. To foster socialism or personal interactions. Models of communication A model is a framework/ structure that help to understand a particular issue. There are 3 ma in models of communication: 1. Communication as an action. 2. Communication as an interaction. 3. Communication as a transaction. Communication as an action Communication is built as an action when one person sends a message and the other person receives the message as illustrated below. sender encoding channel receiver decoding feedback

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