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The Impact of Misleading Mission, Vision, and Values Statements on Organizational Success

This assignment explores the impact of misleading mission, vision, and values statements on the success of an organization.

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    The Impact of Misleading Mission, Vision, and Values Statements on Organizational Success Note: responses to classmates are in different colors; original answer is in black Where have you seen organizational mission, vision, and values statements that were misleading? How did that affect the organization? My previous company’s (name withheld) statements were certainly misleading. I would say that their statements were more market oriented; they were not a product oriented as they should have been. A mission statement essentially provides a definition of a business in regard to satisfying the basic needs of the customers. I believe t he most integral role of a mission statement is to set the tone for the business, both internally and externally. Unfortunately my previous company’s statements did not reflect t heir employees . The company did not aim to let their employees know what their company was about and how they would actually go about satisfying their mission. The company was more interested about the customers and not the employees. Their mission statement was also overly simplistic. The statements focused on having the best customer service in the markets in which they occupied ; nonetheless, the customer service was horrendous. I feel this is partly due to the fact that the company’s statements did not f actor us in. The company was also so big that the ir statements were forced to be overly generic. The statements were essentially meaningless and not reflective of the company’s true values . It seems as though it is essential for a company to relate their mission, vision, and value statements in a very clear and descriptive way; this would involve having a solid

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