Working in Groups: Communication Principles and Strategies 7th Edition Test Bank

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TB_Engleberg_Chapter 1Key: Answer, Page, Type, Learning Objective, LevelTypeA=AppliedC=ConceptualF=FactualLevel(1)=Easy; (2)=Moderate; (3)=DifficultLO=Learning ObjectiveSG=Used in Study Guidep=pageTB_Engleberg_Chapter1Multiple Choice Single SelectM/C Question 1Numerous studies have asked employers to rank the essential learning outcomes and skills needed by collegegraduates entering the workplace. How did the ability to work in groups and teams rank in most of thesestudies comparison to items such as written communication, computer skills, and proficiency in a field ofstudy?a)Firstb)Secondc)Thirdd)Fifthe)EighthANS:aDifficulty=Moderate, UUID_v5=c0b193fc-3901-59e6-94b6-257836fa54a4, UUID_v4=bcb68478-b94a-485d-a133-65a12bd47a6a, Skill=Understand the Concepts, Objective=1.1: Explain why employersconsistently rank teamwork and the ability to collaborate with others as essential, Topic=1.1: TheImportance of GroupsM/C Question 2Which of the following situations best represents group communication as defined in the text?a)People talking in an elevatorb)People discussing the weather at an airportc)Fans cheering at a baseball gamed)Jury members deliberating a court casee)A congregation listening to a sermonANS:dTopic=1.2: Defining Group Communication, Skill=Apply What You Know, Objective=1.2: Explain theimportance of the five key elements in the definition of group communication, Difficulty=Moderate,UUID_v5=62c40d3c-0d7c-535b-8ea5-279efc2f6eae, UUID_v4=24118b49-2bda-4ea2-8518-eb093f41de43M/C Question 3A group with 7 members has the potential for _______ different types of interactions.a)9b)90

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c)666d)900e)966ANS:eTopic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2:Explain the importance of the five key elements in the definition of group communication,Difficulty=Moderate, UUID_v5=786b2342-46e0-537e-8e06-54404a56669d, UUID_v4=294062a2-07ea-453b-ac57-48f0af0d65f8M/C Question 4Generally, what is the ideal group size for a problem-solving discussion?a)3–5 peopleb)4–6 peoplec)5–7 peopled)6–9 peoplee)8–12 peopleANS:cTopic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2:Explain the importance of the five key elements in the definition of group communication,Difficulty=Moderate, UUID_v5=2a0b3f0a-dc3c-55dd-916b-8fdeb89788c9, UUID_v4=407578bb-fe0a-443b-a3bc-2cee4e2d5082M/C Question 5The most important factor distinguishing effective groups from ineffective groups isa)having a minimum of 5 and a maximum of 12 members in a group.b)having a common goal.c)strong leadership.d)member independence and interdependence.e)group morale.ANS:bUUID_v5=e256bcb0-3355-5ca7-9d63-680b678a084f, UUID_v4=5a7f93af-f6f2-4443-95c0-0b1fbee717b6,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.1: Key Elements ofGroup Communication,Difficulty=ModerateM/C Question 6A group with 5 members has the potential for _______ different types of interactions.a)95b)90c)105d)190e)100ANS:bTopic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2:Explain the importance of the five key elements in the definition of group communication,Difficulty=Moderate, UUID_v5=5a50c6d2-6d9d-5685-bb1c-95378d76a1c2, UUID_v4=10832423-6925-4e2c-9eb3-21aa4937f829M/C Question 7The ideal size of a small group is NOT dependent upon:a)member knowledge.b)attitudes.c)skills.d)task.

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e)relationship history.ANS:eTopic=1.2: Defining Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain theimportance of the five key elements in the definition of group communication, Difficulty=Moderate,UUID_v5=518508d5-502d-5430-bf0f-4d72ec047d48, UUID_v4=517e7971-bac9-43c2-97b8-889584473af9M/C Question 8Which theory describes a collection of interacting, interdependent elements working together to form acomplex whole?a)Relational Dialectics Theoryb)Confirmation Bias Theoryc)Systems Theoryd)Goal Theorye)Group Development TheoryANS:cTopic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2:Explain the importance of the five key elements in the definition of group communication,Difficulty=Moderate, UUID_v5=4e997925-49eb-5bd3-990f-b843a288d6c1, UUID_v4=7f92d124-ac42-4dbe-b7e0-8ca27810d969M/C Question 9A book club is an exampleaa)self-help group.b)social group.c)civic group.d)service group.e)public group.ANS:bTopic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of thefive key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=f2af8254-2a3f-5e99-8bc8-3687745a9c01, UUID_v4=46c521c0-efdc-408d-9389-80879a4509f6M/C Question 10Your family is an example ofaa)primary group.b)social group.c)public group.d)service group.e)learning group.ANS:aTopic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of thefive key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=cf68d12d-8ae4-5876-b869-aba264f6d0e0, UUID_v4=c7224cf6-43b1-4a57-9ab9-9815007756b1M/C Question 11A local Alcoholics Anonymous chapter is an example ofaa)primary group.b)self-help group.c)learning group.d)service group.e)public group.ANS:b

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Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of thefive key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=3deafd58-c106-5fe6-a557-5c268e528be6, UUID_v4=c82b5d50-f811-45a4-a87c-b41f9e671f20M/C Question 12Guests who appear on talk shows and interact with other guests for the benefit of an audience areparticipating inaa)symposium.b)forum.c)panel discussion.d)governance group.e)service group.ANS:cTopic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance ofthe five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=75e9dc1d-e971-58d9-b254-41d666231840, UUID_v4=2746bd5e-501d-46c2-a45b-dba1499b598eM/C Question 13Members of a PTA getting together to hold a carnival for elementary school students are participating inaa)symposium.b)forum.c)civic group.d)governance group.e)self-help group.ANS:cTopic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of thefive key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=a4ed15ea-1ef5-5133-b11d-b7eb13ea3b8c, UUID_v4=3fc8a63b-b049-472b-b8c8-54d762331ee6M/C Question 14A college appoints a moderator and holds an open discussion to give students an opportunity to askquestions and express their concerns about the person invited to deliver the commencement address atgraduation. This kind of public discussion is an example ofaa)symposium.b)forum.c)panel discussion.d)governance group.e)service group.ANS:bTopic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of thefive key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=ce73c921-2394-5773-a394-3eea1aaeec26, UUID_v4=efd780d3-0e27-48e7-a394-0be4bef73a64M/C Question 15Members of a college’s board of trustees who are meeting in public to make major policy decisions is anexample ofaa)symposium.b)forum.c)panel discussion.d)governance group.e)service group.ANS:d

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Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of thefive key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=95cdc6e2-79ab-5e95-adc5-3d4ed05ad7e0, UUID_v4=f1968b0a-65e6-4b6b-8c14-8ec1b3365d9eM/C Question 16A virtual team is one thata)relies on technology to communicate.b)exists only for a short period of time.c)lacks a leader.d)lacks a clear purpose.e)has the same dynamic as other groups.ANS:aTopic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance ofthe five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=49a6c97e-a721-54e6-9d2b-9ef1f952824e, UUID_v4=dc0d83ae-ba6e-43ac-80d8-37178a54fd0aM/C Question 17All of the following items are fundamental requirements for a virtual team EXCEPTa)adequate resources (funding, people, skills, etc.) to achieve a group’s common goal.b)ability to meet at the same time.c)members with adequate and appropriate electronic communication skills.d)members with adequate and appropriate collaboration skills suited to a mediated environment.e)members who serve as role models for others in virtual interactions.ANS:aTopic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance ofthe five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=f3110585-6f21-512e-8480-11df78ddc712, UUID_v4=a4e58d58-a372-4947-8bdb-74ae1de6225aM/C Question 18The cooperative interaction of group members that results in better results than the sum total of individualmembers working alone is referred to asa)interaction.b)common goals.c)interdependence.d)synergy.e)working.ANS:dTopic=1.3.1: Advantages of Working in Groups, Skill=Understand the Concepts, Objective=1.3: Comparethe advantages and disadvantages of working in groups, Difficulty=Moderate, UUID_v5=4eeb7ced-a397-564e-aed7-760da1216fb9, UUID_v4=b1cee111-e513-4d4e-9a6a-67dc053e08fcM/C Question 19Which of the following characteristics is a disadvantage of working in groups?a)Groups make better decisions when working on complex tasks.b)Working in groups enhances member learning.c)Groups require significant time, energy, and resources.d)Groups are often more creative than members working alone.e)Members usually enjoy working with others in groups.ANS:cTopic=1.3.2: Disadvantages of Working in Groups, Skill=Understand the Concepts, Objective=1.3:Compare the advantages and disadvantages of working in groups, Difficulty=Moderate,UUID_v5=31410163-35b8-52e9-9674-9ce163c1b34c, UUID_v4=28ee63cf-dee0-477f-b736-3eef20ffa7b7

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M/C Question 20A group’s context refers toa)the ideas, information, opinions, claims, and/or feelings expressed by group members.b)the media through which group members share messages.c)the verbal and/or nonverbal responses from members.d)the group’s physical and psychosocial environment.e)the group’s ability to solve conflict.ANS:dTopic=1.4.2: The Group Communication Process, Skill=Understand the Concepts, Objective=1.4: Describehow understanding the components of the group communication process can enhance group effectiveness,Difficulty=Moderate, UUID_v5=d3c7c3dd-b63c-5186-9347-83e6c49a2880, UUID_v4=c2234d5a-9839-478d-a73a-799414b4d70fM/C Question 21To which basic element in the group communication process is Grace giving special attention when sheprepares for an important group meeting by making sure her business suit is pressed, that her hair is well-groomed, that her perfume is pleasant but subtle, and that she takes a breath mint before entering themeeting room?a)Channelsb)External noisec)Feedbackd)Verbal messagee)Internal noiseANS:aTopic=1.4.2: The Group Communication Process, Skill=Apply What You Know, Objective=1.4: Describehow understanding the components of the group communication process can enhance group effectiveness,Difficulty=Moderate, UUID_v5=6108cce1-e944-5201-a467-1ce94efcd5c2, UUID_v4=692a40c7-a6fb-49ef-8904-c0fe2dc42270M/C Question 22In a communication transaction, feedback representsa)a group’s physical and psychological environment.b)anything that interferes with or inhibits effective communication.c)the media through which group members share messages.d)the responses and reactions of group members to a message.e)ideas, information, opinions, and/or feelings that generate meaning.ANS:dTopic=1.4.2: The Group Communication Process, Skill=Understand the Concepts, Objective=1.4: Describehow understanding the components of the group communication process can enhance group effectiveness,Difficulty=Moderate, UUID_v5=9c46c4d3-6f5e-5a06-8fef-0bc006783686, UUID_v4=1f43b761-8385-47d9-a1ea-82a4192d1c2cM/C Question 23Which of the following examples best illustrates the systems theory principle that “systems try to maintainbalance in their environment”?a)Members may take time off to “play” or relax when work becomes too intense.b)Members may unexpectedly come up with new ideas and techniques.c)Effective groups have clear goals.d)Groups suffer if members fail to cooperate.e)Groups rely on member input to achieve a common goal.ANS:cTopic=1.5.1: Groups in Balance, Difficulty=Difficult, UUID_v5=8a353f2b-7084-52c9-9d32-3816f1cf5749,UUID_v4=7e5dfa23-60a4-4e92-b254-958c3943f6e0, Skill=Understand the Concepts, Objective=1.5:Explain how successful groups balance various dialectic tensionsby using a collaborative both/and approach

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M/C Question 24When seeking to resolve group tensions, the dialectic approach recommends a _______ approach.a)compromiseb)either/orc)both/andd)approach/avoidancee)task/maintenanceANS:cTopic=1.5.1: Groups in Balance, Skill=Understand the Concepts, Objective=1.5: Explain how successfulgroups balance various dialectic tensions by using a collaborative both/and approach, Difficulty=Moderate,UUID_v5=ef41ee3a-60af-5125-8f0b-2fdf7d42a041, UUID_v4=7653c502-81f1-414a-b4dc-9590554e0ef6M/C Question 25All of the following pairs of common folk proverbs illustrate the contradictory nature of dialectic tensionsEXCEPTa)“Opposites attract” and “Birds of a feather flock together.”b)“Two’s company, three’s a crowd” and “The more the merrier.”c)“Look before you leap” and “He who hesitates is lost.”d)“Waste not, want not” and “Music makes the world go ’round.”e)“To know him is to love him” and “Familiarity breeds contempt.”ANS:dTopic=1.5.2: Balancing Group Dialectics, Skill=Apply What You Know, Objective=1.5: Explain howsuccessful groups balance various dialectic tensions by using a collaborative both/and approach,Difficulty=Difficult, UUID_v5=03b81f97-0340-5b4b-a24c-eb1981ef16bc, UUID_v4=3bd547a3-5644-4010-adcb-5dfa779aeecfM/C Question 26In group dialectic terms, effective groups balance structure anda)heterogeneity.b)disengagement.c)spontaneity.d)engagement.e)individual goals.ANS:cTopic=1.5.2: Balancing Group Dialectics, Skill=Understand the Concepts, Objective=1.5: Explain howsuccessful groups balance various dialectic tensions by using a collaborative both/and approach,Difficulty=Moderate, UUID_v5=febb8353-4eb9-5da1-b759-d95449827999, UUID_v4=1b81452d-2429-466b-9ebd-39fb51230a0aM/C Question 27In dialectic terms, effective groups balance conflict witha)conformity.b)cohesion.c)structure.d)closed systems.e)social dimensions.ANS:bUUID_v5=d4c5748c-0735-57ab-a64c-b08373d78a98, UUID_v4=329222bf-f6d6-4df0-8e14-a18cbbba98c6,Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectictensions by using a collaborative both/and approach, Topic=1.5.2: Balancing Group Dialectics,Difficulty=Moderate

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M/C Question 28In dialectic terms, effective groups balance task dimensions witha)conformity dimensions.b)cohesion dimensions.c)structure dimensions.d)intercultural dimensions.e)social dimensions.ANS:eUUID_v5=6efdb980-a633-5a4c-96df-2db91526944f, UUID_v4=426806e1-c0d1-4ae3-9889-6aa19aad6535,Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectictensions by using a collaborative both/and approach, Topic=1.5.2: Balancing Group Dialectics,Difficulty=ModerateM/C Question 29The open system↔closed system group dialectic can be described asa)balancing a commitment to group norms and standards with a willingness to differ and change.b)balancing member similarities and differences.c)balancing external access and support with internal group solidarity and rewards.d)balancing member energy and labor with the group’s need for rest and renewal.e)balancing members’ personal goals with the group’s goal.ANS:cUUID_v5=53c4b492-1a67-52ba-a182-0c9b91e2c462, UUID_v4=cb17af92-eb2e-453f-9ea2-3491311cd285,Topic=1.5.2: Balancing Group Dialectics, Difficulty=Difficult, Skill=Understand the Concepts,Objective=1.5: Explain how successful groups balance various dialectictensions by using a collaborativeboth/and approachM/C Question 30The homogeneous↔heterogeneous group dialectic can be described asa)balancing a commitment to group norms and standards with a willingness to differ and change.b)balancing member similarities and differences.c)balancing external access and recognition with internal group solidarity and rewards.d)balancing effective leadership with responsible followership.e)balancing members’ personal goals with the group’s common goal.ANS:bUUID_v5=3b157aed-c638-53a1-8d1a-423e5fc06188, UUID_v4=8fdcadee-2f88-4b93-969d-1a7f11976f81,Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectictensions by using a collaborative both/and approach, Topic=1.5.2: Balancing Group Dialectics,Difficulty=ModerateM/C Question 31The engaged↔disengaged group dialectic can be described asa)balancing a commitment to group norms and standards with a willingness to differ and change.b)balancing a motivation to complete tasks with promoting member relationships.c)balancing external access and recognition with internal group solidarity and rewards.d)balancing effective leadership with responsible followership.e)balancing member energy and labor with the group’s need for rest and renewal.ANS:eUUID_v5=76d28ade-d249-5e39-ab9a-83a9c3ece35d, UUID_v4=6b3462be-7ed8-496f-a777-4ed972638863,Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.5: Explain how successful groupsbalance various dialectic tensions by using a collaborative both/and approach, Topic=1.5.2: BalancingGroup Dialectics

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M/C Question 32Aboth/andapproach to resolving dialectic tensions in groups empowers members. Which of the followingexamples demonstrates the characteristics ofautonomyin an empowered group?a)The group believes it has the ability to achieve its common goal.b)The group believes its common goal is important and worthwhile.c)The group has the freedom to make decisions and implements its decisions.d)The group believes its work produces significant benefits for other people and organizations.e)The group has high morale and understands the value of play as well as work.ANS:cUUID_v5=b0fc1637-7037-5952-90e4-22404803629c, UUID_v4=98c14a56-d230-498e-b5b3-ea8b23fec1a7,Skill=Apply What You Know, Objective=1.5: Explain how successful groups balance various dialectictensions by using a collaborative both/and approach, Topic=1.5.2:Balancing Group Dialectics,Difficulty=DifficultM/C Question 33In Latin, the wordcredomeansa)“I mean.”b)“I am.”c)“I create.”d)“I accuse.”ANS:aUUID_v5=cfa046d0-6d18-5ba3-b8c8-e9f41dd08bf6, UUID_v4=906b60b0-1319-4a64-b64a-b078066b17c5,Topic=1.6.2: Credo for Ethical Communication, Difficulty=Moderate, Skill=Understand the Concepts,Objective=1.6: Practice the ethical principles included in the National Communication Association’s Credofor Ethical CommunicationM/C Question 34All of the following principles of ethical communication are included in the National CommunicationAssociation’sCredo for Ethical CommunicationEXCEPTa)“We endorse freedom of speech only when the truth does not cause detrimental results or harmothers.”b)“We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity ofcommunication.”c)“We strive to understand and respect other communicators before evaluating and responding totheir messages.”d)“We are committed to the courageous expression of personal conviction in pursuit of fairness andjustice.”e)“We promote a communication climate of caring and mutual understanding.”ANS:aUUID_v5=56c1a4c7-297f-55d7-90cc-eea2a22bfb5c, UUID_v4=62a5def4-8e65-42d6-96fb-a87cbb542783,Skill=Understand the Concepts, Objective=1.6: Practice the ethical principles included in the NationalCommunication Association’s Credo for Ethical Communication,Topic=1.6.2: Credo for EthicalCommunication, Difficulty=DifficultTrue or FalseT/F Question 35According to a study commissioned by the Association of American Colleges and Universities, “teamworkskills and the ability to collaborate with others in diverse group settings” was ranked first as an essentiallearning outcome in 2 of 4 major categories.TrueFalseANS:True

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UUID_v5=c3d1a01d-9c18-5924-88af-e220f1b3ee3e, UUID_v4=a804abe6-4051-4c3d-9636-778cd8870db2,Skill=Understand the Concepts, Objective=1.1: Explain why employers consistently rank teamwork and theability to collaborate with others as essential skills, Topic=1.1: The Importance of Groups,Difficulty=ModerateT/F Question 36Employers view proficiency in a field of study as more important than group communication skills.TrueFalseANS:FalseTopic=1.1: The Importance of Groups, Skill=Understand the Concepts, Objective=1.1: Explain whyemployers consistently rank teamwork and the ability to collaborate with others as essential skills,Difficulty=Moderate, UUID_v5=403a1f88-e06e-54f0-b3c3-209c1ab9b282, UUID_v4=1e44a928-964c-4c65-9cfa-a40ee8e8474bT/F Question 37According to your text, leadership is the single factor that separates successful groups from unsuccessfulgroups.TrueFalseANS:FalseUUID_v5=7e9237ce-55c4-5865-ad9f-1471095ca631, UUID_v4=42f146ab-4588-451c-ba14-2862c2ce172b,Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with othersas essential skills, Topic=1.1: The Importance of Groups,Difficulty=Moderate, Skill=Understand theConceptsT/F Question 38As groups grow larger, member satisfaction increases.TrueFalseANS:FalseUUID_v5=fab550c0-17c7-59d9-a38d-4919d9217a3c, UUID_v4=8699ecc4-3955-4665-b952-01736af926f3,Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with othersas essential skills, Topic=1.1: The Importance of Groups,Difficulty=Moderate, Skill=Understand theConceptsT/F Question 39Your text defines group communication as the interaction of 5 to 7 people working to make a good decision.TrueFalseANS:FalseTopic=1.2: Defining Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain theimportance of the five key elements in the definition of group communication, Difficulty=Moderate,UUID_v5=8ee62dd6-30ea-56c7-a192-65325f722e71, UUID_v4=fa35160a-17ee-4278-8607-c3cb9291a500

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T/F Question 40The basic components of group communication are interdependent members, collaboration, and commongoals.TrueFalseANS:TrueUUID_v5=c707a227-e2ad-543c-bff5-ce0ca768b71c, UUID_v4=c1438157-f803-418f-b03e-d6c8eabfc663,Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five keyelements in the definition of group communication, Topic=1.2: Defining Group CommunicationT/F Question 41A group of five members has the potential for 90 different types of interaction.TrueFalseANS:TrueUUID_v5=f1ff4fbf-e18e-5426-a140-c74c63b7d330, UUID_v4=127be228-740f-43b3-99d0-e5376f32cfb0,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2: Defining Group Communication, Difficulty=ModerateT/F Question 42In groups with more than 15 members, coordination and control become difficult.TrueFalseANS:TrueUUID_v5=f67f11de-456b-5535-a3b0-1d4626eaca6a, UUID_v4=d613e587-62c4-46d5-ad62-e914489b6ce8,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2: Defining Group Communication, Difficulty=ModerateT/F Question 43Generally, there are two sources of noise in the communication process: external and internal.TrueFalseANS:TrueUUID_v5=a97a43df-8fea-5465-b548-33451681fe86, UUID_v4=861e8ed3-43b0-4dc2-9aaf-b1920dfd891e,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2: Defining Group Communication, Difficulty=ModerateT/F Question 44A soft speaking voice can create noise in a communication transaction.TrueFalseANS:True

Working in Groups: Communication Principles and Strategies 7th Edition Test Bank - Page 13 preview image

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UUID_v5=ed61b8d7-22f3-567a-97e7-fb39d96504bf, UUID_v4=65f16391-9b1b-49ad-b0df-82dbf1ea699e,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2: Defining Group Communication, Difficulty=ModerateT/F Question 45Feedback is always verbal rather than nonverbal.TrueFalseANS:FalseUUID_v5=9129127a-a6c0-5b19-8ac7-f99eb59ff9f9, UUID_v4=56151495-af73-4df4-8280-436de5becca8,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2: Defining Group Communication, Difficulty=ModerateT/F Question 46When group members work together to achieve a common goal, the size of the group, the physical setting,and the group’s role and status in an organization are components of the communication context.TrueFalseANS:TrueUUID_v5=0e641cbb-e8e4-53de-b6dd-03b3380039b1, UUID_v4=e3c01f65-aee9-4b0c-b5ad-727492600a86, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five keyelements in the definition of group communication, Topic=1.2: Defining Group Communication,Difficulty=ModerateT/F Question 47Your biases, distracting thoughts about other activities, fatigue, and hunger can cause noise in acommunication transaction.TrueFalseANS:TrueUUID_v5=e540fcf6-9da3-5f0b-9766-34ebb053946f, UUID_v4=db624309-7093-4149-bf5f-128813a23e32,Objective=1.2: Explain the importance of the five key elements in the definition of group communication,Topic=1.2: Defining Group Communication, Difficulty=Moderate, Skill=Understand the ConceptsT/F Question 48Unlike the digestive system, a computer system, or even the solar system, groups do not function as asystem because they involve interdependent members interacting with one another.TrueFalseANS:FalseUUID_v5=1e26b9ad-09e5-5a34-b82b-4b02ca0a0555, UUID_v4=6797ef3a-2925-43ca-89b6-90db61b879d1, Objective=1.2: Explain the importance of the five key elements in the definition of groupcommunication, Topic=1.2: Defining Group Communication, Difficulty=Moderate, Skill=Understand theConcepts

Working in Groups: Communication Principles and Strategies 7th Edition Test Bank - Page 14 preview image

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T/F Question 49Systems theory assumes groups and their members are unpredictable.TrueFalseANS:TrueUUID_v5=41900a3d-9552-505e-b422-630ccfd2af52, UUID_v4=f206bcf2-04b0-4f24-abf5-48c08e41b43f,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.1: Key Elements ofGroup Communication,Difficulty=ModerateT/F Question 50The termsynergycomes from the Greek wordsynonym, which means “synchronized.”TrueFalseANS:FalseTopic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2:Explain the importance of the five key elements in the definition of group communication,Difficulty=Moderate, UUID_v5=c45b16ca-5e44-5393-b067-08315cf0effb, UUID_v4=a73b9374-2f70-42df-aa48-2c02e7f2b7d9T/F Question 51Synergy refers to a situation in which “the whole is greater than the sum of its individual parts.”TrueFalseANS:TrueUUID_v5=288634a7-404f-54cd-94f6-2d9fe541d5a1, UUID_v4=5316fd8b-1dea-49bf-8ccb-63781e7b9b6b,Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2:Explain the importance of the five key elements in the definition ofgroup communication,Difficulty=ModerateT/F Question 52People assembled together in an elevator represent a group.TrueFalseANS:FalseUUID_v5=6cb69347-60e3-55b7-9ce2-7e525f4a8420, UUID_v4=f1d15c52-c810-48e7-9b88-8c17529ac8ea,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 53PTAs, labor unions, veterans’ groups, fire and police auxiliary groups, and neighborhood and communityassociations are examples of self-help groups.TrueFalse

Working in Groups: Communication Principles and Strategies 7th Edition Test Bank - Page 15 preview image

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ANS:FalseUUID_v5=b0b9f8cc-11d0-527a-aa44-88f29025a196, UUID_v4=3c2a8b31-e28e-455f-8873-678dc2838c09,Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 54On college campuses, intramural athletic teams as well as sororities and fraternities are examples of socialgroups.TrueFalseANS:TrueUUID_v5=c42367e0-8bd3-5d6c-a7f0-1259536c7bf4, UUID_v4=a34ed74a-a841-4e99-bb2d-7f57822599b4,Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 55Most organizational groups work within a system that has its own rules, vocabulary, levels of power, andmember responsibilities.TrueFalseANS:TrueUUID_v5=1dbae2f8-a019-5088-8d44-ef7924ded666, UUID_v4=db7fe8be-b788-4890-bb36-4e57388f03a9,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 56Work groups collaborate to achieve specific goals on behalf of a business or organization.TrueFalseANS:TrueUUID_v5=cc7a1386-4ef0-5360-89f0-b0c9ce3adad2, UUID_v4=9de410a5-f490-421a-b2c1-cc57cae553e4,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 57Ad hoccommittees remain active in order to accomplish long-term and ongoing tasks on behalf of a largergroup.TrueFalseANS:FalseTopic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance ofthe five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=27458b17-ae86-5859-986f-b84455299f4c, UUID_v4=ef5922a7-983d-4388-aa79-1dfb88244c9b

Working in Groups: Communication Principles and Strategies 7th Edition Test Bank - Page 16 preview image

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T/F Question 58In a panel discussion, several group members interact with one another on a common topic for the benefit ofan audience.TrueFalseANS:TrueUUID_v5=10871743-3bb3-50c5-8ead-a275a95a99ed, UUID_v4=534d27fe-eef0-4857-ba27-020ca306b45a,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 59In a group symposium, group members interact with one another on a common topic for the benefit of anaudience.TrueFalseANS:FalseUUID_v5=9d0ac35c-a807-5319-8b02-b77900af2799, UUID_v4=aec4d4e3-f855-40a6-adac-e26aef701a48,Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five keyelements in the definition of group communication, Topic=1.2.2: Types of GroupsT/F Question 60Diverse and geographically distributed teams have become customary for businesses around the world.TrueFalseANS:TrueUUID_v5=c70404e0-3436-5601-a664-f9c1b20a1be1, UUID_v4=d2711f5f-a84a-41e3-82d4-22b4901c6a9b,Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five keyelements in the definition of group communication, Topic=1.2.2: Types of GroupsT/F Question 61Organizational groups may have goals as complex as reengineering a global corporation or as simple assharing relevant information at a weekly staff meeting.TrueFalseANS:TrueUUID_v5=5143322c-00f6-58c7-af32-734c24728a2f, UUID_v4=9eac6b7a-2dce-4374-ad7e-b0341dcf3517,Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in thedefinition of group communication, Topic=1.2.2: Types of Groups, Difficulty=ModerateT/F Question 62When a task is complex and the answers are unclear, an effective group will perform better than individualsworking alone.TrueFalse

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