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Working in Groups: Communication Principles and Strategies 7th Edition Test Bank

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    TB_Engleberg_Chapter 1 Key: Answer, Page, Type, Learning Objective, Leve l Typ e A=Applie d C=Conceptua l F=Factua l Leve l (1)=Easy; (2)=Moderate; (3)=Difficul t LO=Learning Objectiv e SG=Used in Study Guid e p=pag e TB_Engleberg_Chapter 1 Multiple Choice Single Selec t M/C Question 1 Numerous studies have asked employers to rank the essential learning outcomes and skills needed by college graduates entering the workplace. How did the ability to work in groups and teams rank in most of these studies comparison to items su ch as written communication, computer skills, and proficiency in a field of study ? a) First b) Second c) Third d) Fifth e) Eighth ANS: a Difficulty=Moderate, UUID_v5=c0b193fc - 3901 - 59e6 - 94b6 - 257836fa54a4, UUID_v4=bcb68478 - b94a - 485d - a133 - 65a12bd47a6a, Skill=Understand the Concepts, Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with others as es sential, Topic=1.1: The Importance of Group s M/C Question 2 Which of the following situations best represents group communication as defined in the text ? a) People talking in an elevator b) People discussing the weather at an airport c) Fans cheering at a baseball game d) Jury members deliberating a court case e) A congregation listening to a sermon ANS: d Topic=1.2: Defining Group Communication, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=62c40d3c - 0d7c - 535b - 8ea5 - 279efc2f6eae, UUID_v4=24118b49 - 2bda - 4ea2 - 8518 - eb093f41de4 3 M/C Question 3 A group with 7 members has the potential for _______ different types of interactions . a) 9 b) 90

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    c) 666 d) 900 e) 966 ANS: e Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=786b2342 - 46e0 - 537e - 8e06 - 54404a56669d, UUI D_v4=294062a2 - 07ea - 453b - ac57 - 48f0af0d65f 8 M/C Question 4 Generally, what is the ideal group size for a problem - solving discussion ? a) 3 – 5 people b) 4 – 6 people c) 5 – 7 people d) 6 – 9 people e) 8 – 12 people ANS: c Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=2a0b3f0a - dc3c - 55dd - 916b - 8fdeb89788c9, UUI D_v4=407578bb - fe0a - 443b - a3bc - 2cee4e2d508 2 M/C Question 5 The most important factor distinguishing effective groups from ineffective groups i s a) having a minimum of 5 and a maximum of 12 members in a group. b) having a common goal. c) strong leadership. d) member independence and interdependence. e) group morale. ANS: b UUID_v5=e256bcb0 - 3355 - 5ca7 - 9d63 - 680b678a084f, UUID_v4=5a7f93af - f6f2 - 4443 - 95c0 - 0b1fbee717b6, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.1: Key Elements of Group Communication, Difficulty=Moderat e M/C Question 6 A group with 5 members has the potential for _______ different types of interactions . a) 95 b) 90 c) 105 d) 190 e) 100 ANS: b Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=5a50c6d2 - 6d9d - 5685 - bb1c - 95378d76a1c2, UUI D_v4=10832423 - 6925 - 4e2c - 9eb3 - 21aa4937f82 9 M/C Question 7 The ideal size of a small group is NOT dependent upon : a) member knowledge. b) attitudes. c) skills. d) task.

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    e) relationship history. ANS: e Topic=1.2: Defining Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=518508d5 - 502d - 5430 - bf0f - 4d72ec047d48, UUID_v4=517e 7971 - bac9 - 43c2 - 97b8 - 889584473af 9 M/C Question 8 Which theory describes a collection of interacting, interdependent elements working together to form a complex whole ? a) Relational Dialectics Theory b) Confirmation Bias Theory c) Systems Theory d) Goal Theory e) Group Development Theory ANS: c Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=4e997925 - 49eb - 5bd3 - 990f - b843a288d6c1, UUI D_v4=7f92d124 - ac42 - 4dbe - b7e0 - 8ca27810d96 9 M/C Question 9 A book club is an example a a) self - help group. b) social group. c) civic group. d) service group. e) public group. ANS: b Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=f2af8254 - 2a3f - 5e99 - 8bc8 - 3687745a9c01, UUID_v4=46c521c0 - efdc - 408d - 9389 - 80879a4509f 6 M/C Question 10 Your family is an example of a a) primary group. b) social group. c) public group. d) service group. e) learning group. ANS: a Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=cf68d12d - 8ae4 - 5876 - b869 - aba264f6d0e0, UUID_v4=c7224cf6 - 43b1 - 4a57 - 9ab9 - 9815007756b 1 M/C Question 11 A local Alcoholics Anonymous chapter is an example of a a) primary group. b) self - help group. c) learning group. d) service group. e) public group. ANS: b

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    Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=3deafd58 - c106 - 5fe6 - a557 - 5c268e528be6, UUID_v4=c82b5d50 - f811 - 45a4 - a87c - b41f9e671f2 0 M/C Question 12 Guests who appear on talk shows and interact with other guests for the benefit of an audience are participating in a a) symposium. b) forum. c) panel discussion. d) governance group. e) service group. ANS: c Topic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=75e9dc1d - e971 - 58d9 - b254 - 41d666231840, UUID_v4=2746bd5e - 501d - 4 6c2 - a45b - dba1499b598 e M/C Question 13 Members of a PTA getting together to hold a carnival for elementary school students are participating in a a) symposium. b) forum. c) civic group. d) governance group. e) self - help group. ANS: c Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=a4ed15ea - 1ef5 - 5133 - b11d - b7eb13ea3b8c, UUID_v4=3fc8a63b - b049 - 472b - b8c8 - 54d762331ee 6 M/C Question 14 A college appoints a moderator and holds an open discussion to give students an opportunity to ask questions and express their concerns about the person invited to deliver the commencement address at graduation. This kind of public discussi on is an example of a a) symposium. b) forum. c) panel discussion. d) governance group. e) service group. ANS: b Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=ce73c921 - 2394 - 5773 - a394 - 3eea1aaeec26, UUID_v4=efd780d3 - 0e27 - 48e7 - a394 - 0be4bef73a6 4 M/C Question 15 Members of a college’s board of trustees who are meeting in public to make major policy decisions is an example of a a) symposium. b) forum. c) panel discussion. d) governance group. e) service group. ANS: d

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    Topic=1.2.2: Types of Groups, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=95cdc6e2 - 79ab - 5e95 - adc5 - 3d4ed05ad7e0, UUID_v4=f1968b0a - 65e6 - 4b6b - 8c14 - 8ec1b3365d9 e M/C Question 16 A virtual team is one tha t a) relies on technology to communicate. b) exists only for a short period of time. c) lacks a leader. d) lacks a clear purpose. e) has the same dynamic as other groups. ANS: a Topic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=49a6c97e - a721 - 54e6 - 9d2b - 9ef1f952824e, UUID_v4=dc0d83ae - ba6e - 4 3ac - 80d8 - 37178a54fd0 a M/C Question 17 All of the following items are fundamental requirements for a virtual team EXCEP T a) adequate resources (funding, people, skills, etc.) to achieve a group’s common goal. b) ability to meet at the same time. c) members with adequate and appropriate electronic communication skills. d) members with adequate and appropriate collaboration skills suited to a mediated environment. e) members who serve as role models for others in virtual interactions. ANS: a Topic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=f3110585 - 6f21 - 512e - 8480 - 11df78ddc712, UUID_v4=a4e58d58 - a372 - 4 947 - 8bdb - 74ae1de6225 a M/C Question 18 The cooperative interaction of group members that results in better results than the sum total of individual members working alone is referred to a s a) interaction. b) common goals. c) interdependence. d) synergy. e) working. ANS: d Topic=1.3.1: Advantages of Working in Groups, Skill=Understand the Concepts, Objective=1.3: Compare the advantages and disadvantages of working in groups, Difficulty=Moderate, UUID_v5=4eeb7ced - a397 - 564e - aed7 - 760da1216fb9, UUID_v4=b1cee111 - e513 - 4d4e - 9a6a - 67 dc053e08f c M/C Question 19 Which of the following characteristics is a disadvantage of working in groups ? a) Groups make better decisions when working on complex tasks. b) Working in groups enhances member learning. c) Groups require significant time, energy, and resources. d) Groups are often more creative than members working alone. e) Members usually enjoy working with others in groups. ANS: c Topic=1.3.2: Disadvantages of Working in Groups, Skill=Understand the Concepts, Objective=1.3: Compare the advantages and disadvantages of working in groups, Difficulty=Moderate, UUID_v5=31410163 - 35b8 - 52e9 - 9674 - 9ce163c1b34c, UUID_v4=28ee63cf - dee0 - 477f - b736 - 3eef20ffa7b 7

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    M/C Question 20 A group’s context refers t o a) the ideas, information, opinions, claims, and/or feelings expressed by group members. b) the media through which group members share messages. c) the verbal and/or nonverbal responses from members. d) the group’s physical and psychosocial environment. e) the group’s ability to solve conflict. ANS: d Topic=1.4.2: The Group Communication Process, Skill=Understand the Concepts, Objective=1.4: Describe how understanding the components of the group communication process can enhance group effectiveness, Difficulty=Moderate, UUID_v5=d3c7c3dd - b63c - 5186 - 9347 - 8 3e6c49a2880, UUID_v4=c2234d5a - 9839 - 478d - a73a - 799414b4d70 f M/C Question 21 To which basic element in the group communication process is Grace giving special attention when she prepares for an important group meeting by making sure her business suit is pressed, that her hair is well - groomed, that her perfume is ple asant but subtle, and that she takes a breath mint before entering the meeting room ? a) Channels b) External noise c) Feedback d) Verbal message e) Internal noise ANS: a Topic=1.4.2: The Group Communication Process, Skill=Apply What You Know, Objective=1.4: Describe how understanding the components of the group communication process can enhance group effectiveness, Difficulty=Moderate, UUID_v5=6108cce1 - e944 - 5201 - a467 - 1ce94 efcd5c2, UUID_v4=692a40c7 - a6fb - 49ef - 8904 - c0fe2dc4227 0 M/C Question 22 In a communication transaction, feedback represent s a) a group’s physical and psychological environment. b) anything that interferes with or inhibits effective communication. c) the media through which group members share messages. d) the responses and reactions of group members to a message. e) ideas, information, opinions, and/or feelings that generate meaning. ANS: d Topic=1.4.2: The Group Communication Process, Skill=Understand the Concepts, Objective=1.4: Describe how understanding the components of the group communication process can enhance group effectiveness, Difficulty=Moderate, UUID_v5=9c46c4d3 - 6f5e - 5a06 - 8fef - 0 bc006783686, UUID_v4=1f43b761 - 8385 - 47d9 - a1ea - 82a4192d1c2 c M/C Question 23 Which of the following examples best illustrates the systems theory principle that “systems try to maintain balance in their environment” ? a) Members may take time off to “play” or relax when work becomes too intense. b) Members may unexpectedly come up with new ideas and techniques. c) Effective groups have clear goals. d) Groups suffer if members fail to cooperate. e) Groups rely on member input to achieve a common goal. ANS: c Topic=1.5.1: Groups in Balance, Difficulty=Difficult, UUID_v5=8a353f2b - 7084 - 52c9 - 9d32 - 3816f1cf5749, UUID_v4=7e5dfa23 - 60a4 - 4e92 - b254 - 958c3943f6e0, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approac h

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    M/C Question 24 When seeking to resolve group tensions, the dialectic approach recommends a _______ approach . a) compromise b) either/or c) both/and d) approach/avoidance e) task/maintenance ANS: c Topic=1.5.1: Groups in Balance, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Difficulty=Moderate, UUID_v5=ef41ee3a - 60af - 5125 - 8f0b - 2fdf7d42a041, UU ID_v4=7653c502 - 81f1 - 414a - b4dc - 9590554e0ef 6 M/C Question 25 All of the following pairs of common folk proverbs illustrate the contradictory nature of dialectic tensions EXCEP T a) “Opposites attract” and “Birds of a feather flock together.” b) “Two’s company, three’s a crowd” and “The more the merrier.” c) “Look before you leap” and “He who hesitates is lost.” d) “Waste not, want not” and “Music makes the world go ’round.” e) “To know him is to love him” and “Familiarity breeds contempt.” ANS: d Topic=1.5.2: Balancing Group Dialectics, Skill=Apply What You Know, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Difficulty=Difficult, UUID_v5=03b81f97 - 0340 - 5b4b - a24c - eb1981ef16 bc, UUID_v4=3bd547a3 - 5644 - 4010 - adcb - 5dfa779aeec f M/C Question 26 In group dialectic terms, effective groups balance structure an d a) heterogeneity. b) disengagement. c) spontaneity. d) engagement. e) individual goals. ANS: c Topic=1.5.2: Balancing Group Dialectics, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Difficulty=Moderate, UUID_v5=febb8353 - 4eb9 - 5da1 - b759 - d954498 27999, UUID_v4=1b81452d - 2429 - 466b - 9ebd - 39fb51230a0 a M/C Question 27 In dialectic terms, effective groups balance conflict wit h a) conformity. b) cohesion. c) structure. d) closed systems. e) social dimensions. ANS: b UUID_v5=d4c5748c - 0735 - 57ab - a64c - b08373d78a98, UUID_v4=329222bf - f6d6 - 4df0 - 8e14 - a18cbbba98c6, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Topic=1.5 .2: Balancing Group Dialectics, Difficulty=Moderat e

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    M/C Question 28 In dialectic terms, effective groups balance task dimensions wit h a) conformity dimensions. b) cohesion dimensions. c) structure dimensions. d) intercultural dimensions. e) social dimensions. ANS: e UUID_v5=6efdb980 - a633 - 5a4c - 96df - 2db91526944f, UUID_v4=426806e1 - c0d1 - 4ae3 - 9889 - 6aa19aad6535, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Topic=1.5 .2: Balancing Group Dialectics, Difficulty=Moderat e M/C Question 29 The open system ↔ closed system group dialectic can be described a s a) balancing a commitment to group norms and standards with a willingness to differ and change. b) balancing member similarities and differences. c) balancing external access and support with internal group solidarity and rewards. d) balancing member energy and labor with the group’s need for rest and renewal. e) balancing members’ personal goals with the group’s goal. ANS: c UUID_v5=53c4b492 - 1a67 - 52ba - a182 - 0c9b91e2c462, UUID_v4=cb17af92 - eb2e - 453f - 9ea2 - 3491311cd285, Topic=1.5.2: Balancing Group Dialectics, Difficulty=Difficult, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approac h M/C Question 30 The homogeneous ↔ heterogeneous group dialectic can be described a s a) balancing a commitment to group norms and standards with a willingness to differ and change. b) balancing member similarities and differences. c) balancing external access and recognition with internal group solidarity and rewards. d) balancing effective leadership with responsible followership. e) balancing members’ personal goals with the group’s common goal. ANS: b UUID_v5=3b157aed - c638 - 53a1 - 8d1a - 423e5fc06188, UUID_v4=8fdcadee - 2f88 - 4b93 - 969d - 1a7f11976f81, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Topic=1.5 .2: Balancing Group Dialectics, Difficulty=Moderat e M/C Question 31 The engaged ↔ disengaged group dialectic can be described a s a) balancing a commitment to group norms and standards with a willingness to differ and change. b) balancing a motivation to complete tasks with promoting member relationships. c) balancing external access and recognition with internal group solidarity and rewards. d) balancing effective leadership with responsible followership. e) balancing member energy and labor with the group’s need for rest and renewal. ANS: e UUID_v5=76d28ade - d249 - 5e39 - ab9a - 83a9c3ece35d, UUID_v4=6b3462be - 7ed8 - 496f - a777 - 4ed972638863, Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/an d approach, Topic=1.5.2: Balancing Group Dialectic s

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    M/C Question 32 A both/and approach to resolving dialectic tensions in groups empowers members. Which of the following examples demonstrates the characteristics of autonomy in an empowered group ? a) The group believes it has the ability to achieve its common goal. b) The group believes its common goal is important and worthwhile. c) The group has the freedom to make decisions and implements its decisions. d) The group believes its work produces significant benefits for other people and organizations. e) The group has high morale and understands the value of play as well as work. ANS: c UUID_v5=b0fc1637 - 7037 - 5952 - 90e4 - 22404803629c, UUID_v4=98c14a56 - d230 - 498e - b5b3 - ea8b23fec1a7, Skill=Apply What You Know, Objective=1.5: Explain how successful groups balance various dialectic tensions by using a collaborative both/and approach, Topic=1.5.2: Balancing Group Dialectics, Difficulty=Difficul t M/C Question 33 In Latin, the word credo mean s a) “I mean.” b) “I am.” c) “I create.” d) “I accuse.” ANS: a UUID_v5=cfa046d0 - 6d18 - 5ba3 - b8c8 - e9f41dd08bf6, UUID_v4=906b60b0 - 1319 - 4a64 - b64a - b078066b17c5, Topic=1.6.2: Credo for Ethical Communication, Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.6: Practice the ethical principles included in the Nat ional Communication Association’s Credo for Ethical Communicatio n M/C Question 34 All of the following principles of ethical communication are included in the National Communication Association’s Credo for Ethical Communication EXCEP T a) “We endorse freedom of speech only when the truth does not cause detrimental results or harm others.” b) “We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication.” c) “We strive to understand and respect other communicators before evaluating and responding to their messages.” d) “We are committed to the courageous expression of personal conviction in pursuit of fairness and justice.” e) “We promote a communication climate of caring and mutual understanding.” ANS: a UUID_v5=56c1a4c7 - 297f - 55d7 - 90cc - eea2a22bfb5c, UUID_v4=62a5def4 - 8e65 - 42d6 - 96fb - a87cbb542783, Skill=Understand the Concepts, Objective=1.6: Practice the ethical principles included in the National Communication Association’s Credo for Ethical Communication, Topic=1.6.2: Credo for Ethical Communication, Difficulty=Difficul t True or Fals e T/F Question 35 According to a study commissioned by the Association of American Colleges and Universities, “teamwork skills and the ability to collaborate with others in diverse group settings” was ranked first as an essential learning outcome in 2 of 4 major categories . True False ANS: Tru e

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    UUID_v5=c3d1a01d - 9c18 - 5924 - 88af - e220f1b3ee3e, UUID_v4=a804abe6 - 4051 - 4c3d - 9636 - 778cd8870db2, Skill=Understand the Concepts, Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with others as essential skills, Topic =1.1: The Importance of Groups, Difficulty=Moderat e T/F Question 36 Employers view proficiency in a field of study as more important than group communication skills . True False ANS: Fals e Topic=1.1: The Importance of Groups, Skill=Understand the Concepts, Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with others as essential skills, Difficulty=Moderate, UUID_v5=403a1f88 - e06e - 54f0 - b3c3 - 209c1ab 9b282, UUID_v4=1e44a928 - 964c - 4c65 - 9cfa - a40ee8e8474 b T/F Question 37 According to your text, leadership is the single factor that separates successful groups from unsuccessful groups . True False ANS: Fals e UUID_v5=7e9237ce - 55c4 - 5865 - ad9f - 1471095ca631, UUID_v4=42f146ab - 4588 - 451c - ba14 - 2862c2ce172b, Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with others as essential skills, Topic=1.1: The Importance of Groups, Difficulty=Moderate, Skill=Understand the Concept s T/F Question 38 As groups grow larger, member satisfaction increases . True False ANS: Fals e UUID_v5=fab550c0 - 17c7 - 59d9 - a38d - 4919d9217a3c, UUID_v4=8699ecc4 - 3955 - 4665 - b952 - 01736af926f3, Objective=1.1: Explain why employers consistently rank teamwork and the ability to collaborate with others as essential skills, Topic=1.1: The Importance of Groups, Difficulty=Moderate, Skill=Understand the Concept s T/F Question 39 Your text defines group communication as the interaction of 5 to 7 people working to make a good decision . True False ANS: Fals e Topic=1.2: Defining Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=8ee62dd6 - 30ea - 56c7 - a192 - 65325f722e71, UUID_v4=fa35 160a - 17ee - 4278 - 8607 - c3cb9291a50 0

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    T/F Question 40 The basic components of group communication are interdependent members, collaboration, and common goals . True False ANS: Tru e UUID_v5=c707a227 - e2ad - 543c - bff5 - ce0ca768b71c, UUID_v4=c1438157 - f803 - 418f - b03e - d6c8eabfc663, Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1 .2: Defining Group Communicatio n T/F Question 41 A group of five members has the potential for 90 different types of interaction . True False ANS: Tru e UUID_v5=f1ff4fbf - e18e - 5426 - a140 - c74c63b7d330, UUID_v4=127be228 - 740f - 43b3 - 99d0 - e5376f32cfb0, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Co mmunication, Difficulty=Moderat e T/F Question 42 In groups with more than 15 members, coordination and control become difficult . True False ANS: Tru e UUID_v5=f67f11de - 456b - 5535 - a3b0 - 1d4626eaca6a, UUID_v4=d613e587 - 62c4 - 46d5 - ad62 - e914489b6ce8, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Co mmunication, Difficulty=Moderat e T/F Question 43 Generally, there are two sources of noise in the communication process: external and internal . True False ANS: Tru e UUID_v5=a97a43df - 8fea - 5465 - b548 - 33451681fe86, UUID_v4=861e8ed3 - 43b0 - 4dc2 - 9aaf - b1920dfd891e, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Co mmunication, Difficulty=Moderat e T/F Question 44 A soft speaking voice can create noise in a communication transaction . True False ANS: Tru e

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    UUID_v5=ed61b8d7 - 22f3 - 567a - 97e7 - fb39d96504bf, UUID_v4=65f16391 - 9b1b - 49ad - b0df - 82dbf1ea699e, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Co mmunication, Difficulty=Moderat e T/F Question 45 Feedback is always verbal rather than nonverbal . True False ANS: Fals e UUID_v5=9129127a - a6c0 - 5b19 - 8ac7 - f99eb59ff9f9, UUID_v4=56151495 - af73 - 4df4 - 8280 - 436de5becca8, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Co mmunication, Difficulty=Moderat e T/F Question 46 When group members work together to achieve a common goal, the size of the group, the physical setting, and the group’s role and status in an organization are components of the communication context . True False ANS: Tru e UUID_v5=0e641cbb - e8e4 - 53de - b6dd - 03b3380039b1, UUID_v4=e3c01f65 - aee9 - 4b0c - b5ad - 727492600a86, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Co mmunication, Difficulty=Moderat e T/F Question 47 Your biases, distracting thoughts about other activities, fatigue, and hunger can cause noise in a communication transaction . True False ANS: Tru e UUID_v5=e540fcf6 - 9da3 - 5f0b - 9766 - 34ebb053946f, UUID_v4=db624309 - 7093 - 4149 - bf5f - 128813a23e32, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Communication, Difficulty=Moderat e, Skill=Understand the Concept s T/F Question 48 Unlike the digestive system, a computer system, or even the solar system, groups do not function as a system because they involve interdependent members interacting with one another . True False ANS: Fals e UUID_v5=1e26b9ad - 09e5 - 5a34 - b82b - 4b02ca0a0555, UUID_v4=6797ef3a - 2925 - 43ca - 89b6 - 90db61b879d1, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2: Defining Group Communication, Difficulty=Moderat e, Skill=Understand the Concept s

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    T/F Question 49 Systems theory assumes groups and their members are unpredictable . True False ANS: Tru e UUID_v5=41900a3d - 9552 - 505e - b422 - 630ccfd2af52, UUID_v4=f206bcf2 - 04b0 - 4f24 - abf5 - 48c08e41b43f, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.1: Key Elements of Group Communication, Difficulty=Moderat e T/F Question 50 The term synergy comes from the Greek word synonym , which means “synchronized. ” True False ANS: Fals e Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=c45b16ca - 5e44 - 5393 - b067 - 08315cf0effb, UUI D_v4=a73b9374 - 2f70 - 42df - aa48 - 2c02e7f2b7d 9 T/F Question 51 Synergy refers to a situation in which “the whole is greater than the sum of its individual parts. ” True False ANS: Tru e UUID_v5=288634a7 - 404f - 54cd - 94f6 - 2d9fe541d5a1, UUID_v4=5316fd8b - 1dea - 49bf - 8ccb - 63781e7b9b6b, Topic=1.2.1: Key Elements of Group Communication, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderat e T/F Question 52 People assembled together in an elevator represent a group . True False ANS: Fals e UUID_v5=6cb69347 - 60e3 - 55b7 - 9ce2 - 7e525f4a8420, UUID_v4=f1d15c52 - c810 - 48e7 - 9b88 - 8c17529ac8ea, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups , Difficulty=Moderat e T/F Question 53 PTAs, labor unions, veterans’ groups, fire and police auxiliary groups, and neighborhood and community associations are examples of self - help groups . True False

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    ANS: Fals e UUID_v5=b0b9f8cc - 11d0 - 527a - aa44 - 88f29025a196, UUID_v4=3c2a8b31 - e28e - 455f - 8873 - 678dc2838c09, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups, Di fficulty=Moderat e T/F Question 54 On college campuses, intramural athletic teams as well as sororities and fraternities are examples of social groups . True False ANS: Tru e UUID_v5=c42367e0 - 8bd3 - 5d6c - a7f0 - 1259536c7bf4, UUID_v4=a34ed74a - a841 - 4e99 - bb2d - 7f57822599b4, Skill=Apply What You Know, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups, Di fficulty=Moderat e T/F Question 55 Most organizational groups work within a system that has its own rules, vocabulary, levels of power, and member responsibilities . True False ANS: Tru e UUID_v5=1dbae2f8 - a019 - 5088 - 8d44 - ef7924ded666, UUID_v4=db7fe8be - b788 - 4890 - bb36 - 4e57388f03a9, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups , Difficulty=Moderat e T/F Question 56 Work groups collaborate to achieve specific goals on behalf of a business or organization . True False ANS: Tru e UUID_v5=cc7a1386 - 4ef0 - 5360 - 89f0 - b0c9ce3adad2, UUID_v4=9de410a5 - f490 - 421a - b2c1 - cc57cae553e4, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups , Difficulty=Moderat e T/F Question 57 Ad hoc committees remain active in order to accomplish long - term and ongoing tasks on behalf of a larger group . True False ANS: Fals e Topic=1.2.2: Types of Groups, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Difficulty=Moderate, UUID_v5=27458b17 - ae86 - 5859 - 986f - b84455299f4c, UUID_v4=ef5922a7 - 983d - 4 388 - aa79 - 1dfb88244c9 b

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    T/F Question 58 In a panel discussion, several group members interact with one another on a common topic for the benefit of an audience . True False ANS: Tru e UUID_v5=10871743 - 3bb3 - 50c5 - 8ead - a275a95a99ed, UUID_v4=534d27fe - eef0 - 4857 - ba27 - 020ca306b45a, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups , Difficulty=Moderat e T/F Question 59 In a group symposium, group members interact with one another on a common topic for the benefit of an audience . True False ANS: Fals e UUID_v5=9d0ac35c - a807 - 5319 - 8b02 - b77900af2799, UUID_v4=aec4d4e3 - f855 - 40a6 - adac - e26aef701a48, Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1 .2.2: Types of Group s T/F Question 60 Diverse and geographically distributed teams have become customary for businesses around the world . True False ANS: Tru e UUID_v5=c70404e0 - 3436 - 5601 - a664 - f9c1b20a1be1, UUID_v4=d2711f5f - a84a - 41e3 - 82d4 - 22b4901c6a9b, Difficulty=Moderate, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1 .2.2: Types of Group s T/F Question 61 Organizational groups may have goals as complex as reengineering a global corporation or as simple as sharing relevant information at a weekly staff meeting . True False ANS: Tru e UUID_v5=5143322c - 00f6 - 58c7 - af32 - 734c24728a2f, UUID_v4=9eac6b7a - 2dce - 4374 - ad7e - b0341dcf3517, Skill=Understand the Concepts, Objective=1.2: Explain the importance of the five key elements in the definition of group communication, Topic=1.2.2: Types of Groups , Difficulty=Moderat e T/F Question 62 When a task is complex and the answers are unclear, an effective group will perform better than individuals working alone . True False

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