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Police Revision 2 Interviews

Criminal Justice71 CardsCreated 8 months ago

This flashcard covers the three main barriers to communication—physical, psychological, and semantic—explaining how environment, mindset, and language differences can hinder understanding between people.

What are the 3 barriers to communication?

Physical (ie inappropriate place/time, noise)

Psychological (ie stereotyping, closed mindedness, rank/status
‘Horns’ effect - unable to do anything right even if behave week
‘Halo’ effect - unable to do anything wrong even if behave badly

Semantic (ie something that prevents words being understood - language barriers, jargon, colloquialisms, complex terms)

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Key Terms

Term
Definition

What are the 3 barriers to communication?

Physical (ie inappropriate place/time, noise)

Psychological (ie stereotyping, closed mi...

Mnemonic giving you the framework /guidance for investigative interviews?

PEACE

Planning and preparation

Engage and explain

<...

What are the 3 aspects to words?

  • Content

  • Meaning (same words different meaning)

  • What is TED PIE?

    Tell me
    Explain to me
    Describe to me

    Precisely
    In detail
    Exactly

Mnemonic for using open questions?

TED PIE

Why are the 3 stages of an encounter?

Entry stage (obtain as much info as possible pre interview / build rapport)

Process sta...