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Education /Effective Communication Essentials

Effective Communication Essentials

Education10 CardsCreated 17 days ago

This flashcard deck covers the key components, stages, and challenges of effective communication, as well as strategies for improving communication skills.

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What is the definition of communication?

Communication is the transfer of information that is meaningful to those involved.

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Key Terms

Term

Definition

What is the definition of communication?

Communication is the transfer of information that is meaningful to those involved.

What are the main components of the communication process?

The main components are the sender, message, channel, receiver, and feedback.

What is meant by 'encoding' in communication?

Encoding is the process by which the sender structures the message in a logical form of code, such as language.

What are common barriers to effective communication?

Barriers include faulty encoding, improper hearing, and distortion during the decoding process.

What are some non-verbal forms of communication?

Non-verbal forms include body posture, gestures, facial expressions, eye contact, and personal space.

What is the difference between hearing and listening?

Hearing is passive, while listening requires concentration and effort.

What are the characteristics of good advice in communication?

Good advice is clear, simple, credible, culturally acceptable, and meets a felt need.

What is a two-sided message?

A two-sided message presents both the benefits and disadvantages of taking action.

What role does feedback play in communication?

Feedback is a process of checking and clarification to ensure the message was understood as intended.

What are some strategies for creating a supportive communication climate?

Strategies include discussing problems descriptively, offering alternatives provisionally, and being empathetic.

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Effective Communication Essentials

Term	Definition
What is the definition of communication?	Communication is the transfer of information that is meaningful to those involved.
What are the main components of the communication process?	The main components are the sender, message, channel, receiver, and feedback.
What is meant by 'encoding' in communication?	Encoding is the process by which the sender structures the message in a logical form of code, such as language.
What are common barriers to effective communication?	Barriers include faulty encoding, improper hearing, and distortion during the decoding process.
What are some non-verbal forms of communication?	Non-verbal forms include body posture, gestures, facial expressions, eye contact, and personal space.
What is the difference between hearing and listening?	Hearing is passive, while listening requires concentration and effort.
What are the characteristics of good advice in communication?	Good advice is clear, simple, credible, culturally acceptable, and meets a felt need.
What is a two-sided message?	A two-sided message presents both the benefits and disadvantages of taking action.
What role does feedback play in communication?	Feedback is a process of checking and clarification to ensure the message was understood as intended.
What are some strategies for creating a supportive communication climate?	Strategies include discussing problems descriptively, offering alternatives provisionally, and being empathetic.