Pediatric Primary Care 4thEdition RichardsonTestbank/StudyGuideChapter 1 Obtaining an Initial HistoryMULTIPLECHOICE1.Thenurseisseeinganadolescentandtheparentsintheclinicforthefirsttime.Whichshouldthenursedofirst?a.Introducehim-orherself.b.Makethefamilycomfortable.c.Giveassuranceofprivacy.d.Explainthepurposeoftheinterview.ANS:AThefirstthingthatnursesmustdoistointroducethemselvestothepatientandfamily.Parentsandotheradultsshouldbeaddressedwithappropriatetitlesunlesstheyspecifyapreferredname.Clarificationofthepurposeoftheinterviewandthenursesroleisthesecondthingthatshouldbedone.Duringtheinitialpartoftheinterview,thenurseshouldincludegeneralconversationtohelpmakethefamilyfeelatease.Theinterviewalsoshouldtakeplaceinanenvironmentasfreeofdistractionaspossible.Inaddition,thenurseshouldclarifywhichinformationwillbesharedwithothermembersofthehealthcareteamandanylimitstotheconfidentiality.2.Whichisconsideredablocktoeffectivecommunication?a.Usingsilenceb.Usingclichsc.Directingthefocusd.DefiningtheproblemANS:BUsingstereotypedcommentsorclichscanblockeffectivecommunication.Afterthenurseusessuchtritephrases,parentsoftendonotrespond.Silencecanbeaneffectiveinterviewingtool.Silencepermitstheintervieweetosortoutthoughtsandfeelingsandsearchforresponsestoquestions.Tobeeffective,thenursemustbeabletodirectthefocusoftheinterviewwhileallowingmaximumfreedomofexpression.Byusingopen-endedquestionsandguidingquestions,thenursecanobtainthenecessaryinformationandmaintainarelationshipwiththefamily.Thenurseandparentmustcollaborateanddefinetheproblemthatwillbethefocusofthenursingintervention.3.Whichisthesinglemostimportantfactortoconsiderwhencommunicatingwithchildren?a.Presenceofthechildsparentb.Childsphysicalconditionc.ChildsdevelopmentallevelPreview Mode
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