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EMD Comprehensive Practice Exam With Answers (74 Solved Questions)

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    EMD Test Questions with 100% verified solutions | Rated A+ Emergency Medical Dispatch (EMD) involves the combination of what two things? ✔✔ Telecommunications skills and medical knowledge The APCO Institute EMD Course is based on information from what two sources? ✔✔ National Highway Traffic Safety Administration's EMD: National Standard Curriculum & ASTM International (American Society for Testing and Materials) Prior to this course, APCO requires the completion of what two things? ✔✔ APCO Public Safety Telecommunicator 1 course OR Formalized Telecommunicator Trai ning course & current CPR certification What are the responsibilities of the EMD? ✔✔ 1. Receive and process calls for EMS assistance 2. Determine the nature and severity of the medical incident type without diagnosing the medical problem or condition 3. Co ordinating and dispatching EMS resources based in the predetermined response configurations found in the local medically approved EMD guidecards 4. Provides emergency medical assistance using local medically approved guidecards and software 5. Maintain con fidentiality 6. Maintain contact with the caller

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    What are the characteristics of a successful EMD? ✔✔ 1. Helpful, compassionate, and polite 2. Effectively handles the emotional stress involved in caller/patient crisis situations and clearly guides callers 3. Should be clear, concise, and use accurate speech What is the EMS system? ✔✔ Complex arrangement of components including:statewide legislation, system management, Human Resources and training, communications, transportation, public information and educ ation, facilities, trauma systems, medical direction, and evaluation * all designed to serve the needs of the public in medical emergencies. All the pieces must be present for the system to be complete What are the common resources of the EMS system? ✔✔ *H ospitals* Medical centers/ trauma centers/specialty units/crisis centers/hyperbaric chamber facilities Rescue squads/extrication units helicopters/ *air ambulances* Ambulances Special care facilities: burn centers, prenatal units, psychiatric centers, etc HAZMAT resources Gas and electric utilities *police and fire* Poison control Sexual assault centers/counselors Translator services

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    US Coast Guard Military Assistance to Safety and Traffic What are ALS and BLS and what is the difference? ✔✔ ALS: Advanced Life Support BLS: Basic Life Support They vary in the type of resources/equipment they carry, their transport capacities, available treatments, and training What are the tiers of the EMS Sys tem? ✔✔ First Responders BLS: Emergency Medical Technician (EMT) - Basic ALS: EMT - intermediate or EMT - Paramedic Air ambulance/aeromedical services What are some common myths about EMD? ✔✔ All EMS calls must be answered "lights and sirens" - in most cases th is is unnecessary because most situations are not life threatening Using the EMD guidecards increases the time and resources required to process the call - very little difference, and sometimes is shorter What is liability? ✔✔ You are ultimately responsible for your actions What is negligence? ✔✔ Failure to act or perform in a particular situation in the way that a reasonable, prudent person would give under similar circumstances

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    Is intent to harm required to prove negligence? ✔✔ No What are the elements re quired to prove negligence? ✔✔ *Duty: responsibility to act or perform according to established standards of care* Breach of Duty Injury/Damage *Proximate Cause/Causation: show the direct relationship between the action or inaction of the EMD and the injury and claimed damage* Do the Good Samaritan laws protect you while you're in the job? ✔✔ Generally no - they do not apply How does confidentiali ty relate to EMD? ✔✔ An EMD's job requires confidentiality according to the agency's operating procedures; however, medical calls normally demand a higher standard of confidentiality What are the measures of standard of care? ✔✔ Behavior and conduct are jud ged in comparison to: 1. Others with similar training/experience 2. Locally approved guidecards, other guidelines, and policies 3. Local/state statutes, local ordinances, and case law/ administrative orders that address standard of care

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    4. Professional sta ndards What is the APCO Institute's EMD Program based on? ✔✔ National Standard Curriculum for EMD designed by the National Highway Traffic Safety Administration (NHTSA) and guidelines set by the NHTSA and American Society for Tasting and Materials (ASTM In ternational) Reducing liability must be approached at what levels? ✔✔ Agency and individual Agencies can use what methods to reduce liability? ✔✔ 1. Regular and objective progress reports given to probationary personnel 2. Clearly defined job expectations and work descriptions 3. Regularly reviewed and updated policies and procedures What is response mode? ✔✔ How they get to the scene: lights and sirens or no What is a response configuration? ✔✔ Who is dispatched (ALS/BLS) and how they get there (resources and response mode) What is the primary responsibility of the EMD? ✔✔ Send the appropriate resources to meet the needs of the patient How does the EMD determine what resources to send? ✔✔ 1. Obtain the proper information

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