Back to AI Flashcard MakerHistory /Walmart pathways graduation test

Walmart pathways graduation test

History25 CardsCreated 5 months ago

This deck covers key concepts in retail operations, customer service, and store management, focusing on efficiency, communication, and safety. Walmart pathways graduation test

Which of the following is a benefit of fast zoning for our customers and our associates?

D. All of the above
Tap or swipe ↕ to flip
Swipe ←→Navigate
1/25

Key Terms

Term
Definition
Which of the following is a benefit of fast zoning for our customers and our associates?
D. All of the above
How do we provide Every Day Low Price to help customers?
D. By ensuring we do our part to maintain EDLC
Which of the following can contribute to increased shrink?
C. Forgetting to check on BOB and LISA
Which of the following means being aware of your surroundings and what customers are doing?
A. Working with 'eyes up'
Which of the following is the proper order for effective communication?
B. Listen, Think, then Speak
When a rollback topper is on an item, which of the following must also be present?
D. Was Card

Related Flashcard Decks

Study Tips

  • Press F to enter focus mode for distraction-free studying
  • Review cards regularly to improve retention
  • Try to recall the answer before flipping the card
  • Share this deck with friends to study together
TermDefinition
Which of the following is a benefit of fast zoning for our customers and our associates?
D. All of the above
How do we provide Every Day Low Price to help customers?
D. By ensuring we do our part to maintain EDLC
Which of the following can contribute to increased shrink?
C. Forgetting to check on BOB and LISA
Which of the following means being aware of your surroundings and what customers are doing?
A. Working with 'eyes up'
Which of the following is the proper order for effective communication?
B. Listen, Think, then Speak
When a rollback topper is on an item, which of the following must also be present?
D. Was Card
Which of the following is the second step of communication?
A. Listen
Which of the following is a possible result of reporting mislabeled merchandise?
A. Increased customer satisfaction
Items placed at what level have the greatest chance to sell?
C. Eye level
What is the recommended selling approach?
B. Trusted Advisor
Ensuring that everything on the shelf is in the right location is an example of...
A. Modular integrity
What should you do if your supervisor assigned a number of tasks for you to complete but you aren't sure you have time to complete them?
B. Ask your supervisor which tasks you should do first
The item number on the case needs to match the item number on the ____.
A. Shelf
What is the most common request that a customer needs help with?
C. Locating an item
Which of the following is NOT influenced by modular integrity?
C. Unloading trucks
We need to make sure to match the _____ to the aisle and section location.
A. Item number
What makes a customer's shopping experience seamless?
D. Being able to shop when and where they want
Which of the following strategies grabs the customer's attention while shopping and uses spacing to help sell products?
D. Placement strategy
Who is responsible for giving our customers a clean, fast, and friendly shopping experience?
D. Every Walmart Associate
Approximately what percentage of shrink is caused by theft?
B. 30
What is the purpose of the Associates in the Critical Need Trust (ACNT)?
C. Offers grants to US associates facing hardships as a result of an unexpected crisis
How should you use the zoning tool?
C. Pull product to the front of the shelf
The aisle locator signs should match the aisle location on the ____.
A. Label
Which of the following is an example of owning your store's safety?
A. Removing an unattended ladder
What locator sign do we use to determine where product goes on the aisle?
C. Item number