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Which of the following is a benefit of fast zoning for our customers and our associates?
D. All of the above
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Key Terms
Term
Definition
Which of the following is a benefit of fast zoning for our customers and our associates?
D. All of the above
How do we provide Every Day Low Price to help customers?
D. By ensuring we do our part to maintain EDLC
Which of the following can contribute to increased shrink?
C. Forgetting to check on BOB and LISA
Which of the following means being aware of your surroundings and what customers are doing?
A. Working with 'eyes up'
Which of the following is the proper order for effective communication?
B. Listen, Think, then Speak
When a rollback topper is on an item, which of the following must also be present?
D. Was Card
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| Term | Definition |
|---|---|
Which of the following is a benefit of fast zoning for our customers and our associates? | D. All of the above |
How do we provide Every Day Low Price to help customers? | D. By ensuring we do our part to maintain EDLC |
Which of the following can contribute to increased shrink? | C. Forgetting to check on BOB and LISA |
Which of the following means being aware of your surroundings and what customers are doing? | A. Working with 'eyes up' |
Which of the following is the proper order for effective communication? | B. Listen, Think, then Speak |
When a rollback topper is on an item, which of the following must also be present? | D. Was Card |
Which of the following is the second step of communication? | A. Listen |
Which of the following is a possible result of reporting mislabeled merchandise? | A. Increased customer satisfaction |
Items placed at what level have the greatest chance to sell? | C. Eye level |
What is the recommended selling approach? | B. Trusted Advisor |
Ensuring that everything on the shelf is in the right location is an example of... | A. Modular integrity |
What should you do if your supervisor assigned a number of tasks for you to complete but you aren't sure you have time to complete them? | B. Ask your supervisor which tasks you should do first |
The item number on the case needs to match the item number on the ____. | A. Shelf |
What is the most common request that a customer needs help with? | C. Locating an item |
Which of the following is NOT influenced by modular integrity? | C. Unloading trucks |
We need to make sure to match the _____ to the aisle and section location. | A. Item number |
What makes a customer's shopping experience seamless? | D. Being able to shop when and where they want |
Which of the following strategies grabs the customer's attention while shopping and uses spacing to help sell products? | D. Placement strategy |
Who is responsible for giving our customers a clean, fast, and friendly shopping experience? | D. Every Walmart Associate |
Approximately what percentage of shrink is caused by theft? | B. 30 |
What is the purpose of the Associates in the Critical Need Trust (ACNT)? | C. Offers grants to US associates facing hardships as a result of an unexpected crisis |
How should you use the zoning tool? | C. Pull product to the front of the shelf |
The aisle locator signs should match the aisle location on the ____. | A. Label |
Which of the following is an example of owning your store's safety? | A. Removing an unattended ladder |
What locator sign do we use to determine where product goes on the aisle? | C. Item number |