OPS 571/Operations Management: Process Improvement Plan University of Phoenix

Development of a process improvement plan in operations management.

Julian Morgan
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Improvement Plan1Process Improvement PlanOPS 571/Operations ManagementUniversity of PhoenixAshley CarrHow can statistical process control be applied to improve daily tasks, such as preparing dinner,and what role do control limits, seasonalfactors, and confidence intervals play in evaluating andenhancing the process? Please provide a detailed explanation and incorporate the relevantcalculations and data analysis methods. (Word count: 500-600)

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Improvement Plan2Process Improvement PlanA process involves routine steps with the goal of accomplishing a specific task.Duringweek one, getting dinner on the table everynight, in a timely manner was a strenuous process Iwanted to spend less time doing.Data was collected daily and examined during week three,which indicated a bottleneck within the process.However, the theory of constraints conqueredthe bottleneck andthe process for improvement began. Therefore, this paperwill use statisticalprocess control to explain control limits, seasonal factors, and confidence intervals using the datacollected since week one.Statistical Process ControlAccording to tech note eight, statistical process control,involves testing a randomsample of output from a processto determine whether the process isproducing items within apreselected range” (Chase, Jacobs,andAquilano, 2006, p. 534).In other words,astatisticalprocess control uses data, calculations, and charts to measure and improve the qualitywithin aprocess.An objective of statistical process control is to implement a control charttomonitor theprocess’ changes by setting limits.Control LimitsControl limits are defined as “parallel lines (often separated by an average line orcenterline) in a control chart that indicate the lower and upper limits for judging the significanceof variations in the plotted data(BusinessDictionary, 2010, para. 1).More specifically, acontrol chart is a graph drawn to show the behavior of a statistical distribution.As a generalrule, the graph will contain a center line that represents the mean; the upper control limitrepresents the control,three degrees above the mean, and the lower control limit represents the
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