OPS/571 Operations Management Final Exam

Final exam covering key concepts in operations management.

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OPS/571 Operations Management Final ExamProgress:(0/30)Section1Section2Section3ConfirmTimeLimit:180Minutes1)__________ is when the activities in the stage must stop because there is no place to depositthe item just completedA.BufferingB.BlockingC.StarvingD.Pacing2)According to your text, the most common process metric isA.productivityB.efficiencyC.utilizationD.throughput time3)Declining product pricesA.increase the manufacturing costsB.lower the break-pointC.result in lower manufacturing costsD.increase the break-even point

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4)The type of processing structure that is used for producing discrete products at a controlledrate isA.job shopB.batchC.assembly lineD.project5)The best process flow structure to use for making automobiles isA.job shopB.batch shopC.group technology cellD.assembly line6)The break-even analysis is a standard approach to determine alternative processes A break-even analysis chart usually present alternative __________ and __________ based upon the unitsproduced or soldA.demand, supplyB.profits, lossesC.equipment, materialsD.variable, fixed costs7)A statistical term that refers to the philosophy and methods companies use to eliminatedefects in their products and processes by establishing a quality goal of no more than fourdefects out of every million units isA.ISO 9000B.Six SigmaC.Total Quality ManagementD.SERVQUAL
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