BSHS 352 Technology in Human Services : Meeting Human Services Challenges with Technology

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Meeting Human Services Challenges with Technology11Meeting Human Services Challenges with TechnologyTeamBSHS 352 Technology in Human ServicesDecember 05, 2011Donna ZehHow can technology be utilized to address challenges in the human services field, such asfundraising, staffing, and servicedelivery in rural areas? (Word count: 1000-1500)

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Meeting Human Services Challenges with Technology22The human service fieldfaceschallenges in many areas includingadequate fundraising,retaining qualified staff,andimplementingtraining programs for staff. In addition human serviceprofessionalsmay have difficulty inthedelivery of services for clients in rural areas.Technologythat includes software programs, computers, handheld devices, and resources from otherorganizations allow professionals to meet the growing demands oftheprofession.Implementingtechnology can allowhuman service professionalsto address the challenges with technologicaltools for a resolution andtake controlof the challenges with a head-on approach.ChallengesThree issues that can affect the human service field arereceivingadequate fundraising,finding qualified staff, and offeringservices to individuals in rural areas. Fundraising is animportant aspect of many human service agencies because the agenciesdepend on the donationsto run their centers. However, some organizations may not know where to start fundraising, howto keep their current donors, or how to gain new donors. Another fundraising issue is found whencenters are trying to keep track of their donor information for previous and upcoming events.These organizations may also have difficulty transferring the information about donations inreports that areshared with thestakeholders or board members.Another issue is for human resourcesdepartments to find and retain qualified staffmembers while lowering the employee turnover rate. The human resourcesdepartments are alsoresponsible for finding skill building and training programs for organization employees tomaintain their education level. High turnover rates and extra training programs can cost theorganization a large amount of money that could be spent elsewhere if these issues are solved.

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