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Solution Manual For Managing Information Technology, 7th Edition

Solution Manual For Managing Information Technology, 7th Edition is an invaluable resource for exam day, offering practice MCQs to test your knowledge.

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Solution Manual For Managing Information Technology, 7th Edition - Page 1 preview image1Managing Information Technology, 7e(Brown)Chapter 1Managing IT in a Digital World1) Information technology has been described as pervasive in today's world because:A) Internet connectivity leads to increased privacy issues.B) today's technology tools are increasingly more complex.C) today's technology tools are becoming harder to use.D) IT has become commonplace in the workplace and in many homes.Answer: DPage Ref: 1-52) The widespread use of Microsoft's software products is responsible for today'sde factosoftware standards in each of the following areas, except:A) PC operating systems (Windows).B) office application suites (including word processing).C) enterprise systems.D) Internet browsers.Answer: CPage Ref: 33) Which of the following didnotlead to an increase in IT investments by organizations in the1990s:A) wireless technology.B) Internet communication standards (TCP/IP).C) standard Web browsers.D) high-bandwidth fiber-optic lines.Answer: APage Ref: 44) By the year 2000, more than ________ of capital expenditures by businesses in developedcountries were for IT purchases.A) one quarterB) one halfC) three quartersD) 90 percentAnswer: BPage Ref: 15) Information technology has enabled businesses to compete in which of the following ways?A) by being a low-cost producer of a good or serviceB) by differentiating their products or servicesC) both A and BD) none of the aboveAnswer: CPage Ref: 4
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Solution Manual For Managing Information Technology, 7th Edition - Page 2 preview image
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Solution Manual For Managing Information Technology, 7th Edition - Page 3 preview image26) Which doesnotdescribe a current hardware trend?A) cheaper purchase costsB) faster computer processingC) tethered desktopsD) mobile hardware devicesAnswer: CPage Ref: 27) Which of the following isnota characteristic offree agents?A) are knowledge workersB) are telecommutersC) work as independent contractorsD) do not have control over their work schedulesAnswer: DPage Ref: 58) Telecommuting is facilitated by all of the following except:A) privacy laws.B) low costs for personal computing products.C) Internet connectivity.D) software to facilitate remote collaboration.Answer: APage Ref: 59) The term "app economy" refers to:A) purchases of downloadable software.B) App Stores by Apple and other vendors.C) a software industry trend.D) all of the aboveAnswer: DPage Ref: 310) Which doesnotdescribe a current software trend?A) suites of applications with integrated modulesB) bit-size programs for smartphonesC) legacy systemsD) social networking toolsAnswer: CPage Ref: 211) Which statement is true about how modern organizations are dependent on IT?A) Some companies rely on IT for only back-office support (e.g., accounting).B) Some companies are dependent on 24x7 IT operations.C) Not all companies are strategically dependent on new technologies.D) all of the aboveAnswer: DPage Ref: 5
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Solution Manual For Managing Information Technology, 7th Edition - Page 4 preview image312) Based on Ross et al. (1996), IT managers need to focus on three types of IT assets, whichinclude all of the following except:A) procedural assets.B) technology assets.C) relationship assets.D) human assets.Answer: APage Ref: 513) IT leaders who establish mechanisms for joint IT-business decision making are fosteringwhich IT asset?A) procedural asset.B) technology asset.C) relationship asset.D) human asset.Answer: CPage Ref: 614) Keeping a company's IT resources aligned with business goals is the primary responsibilityof:A) virtual teams.B) the project sponsor.C) the CEO.D) the CIO.Answer: DPage Ref: 715) A new organizational leadership position that helps plan for and monitor compliance withfederal reporting requirements is:A) CEO.B) CSO.C) CTO.D) none of the aboveAnswer: BPage Ref: 716) Information technology is defined as computer hardware and software for processing andstoring information, as well as communications technology (voice and data) for transmittinginformation.Answer: TRUEPage Ref: 117) The company responsible for much of today's de facto software standards throughoutcorporate America is Microsoft Corporation.Answer: TRUEPage Ref: 2
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Solution Manual For Managing Information Technology, 7th Edition - Page 5 preview image418) A telecommuter is one who works from a location outside the company's regular offices andcommunicates via IT in order to do his or her work.Answer: TRUEPage Ref: 519) Managing the costs and vulnerabilities of the data centers and networks that provide accessto business data and applications is the only major role of IT leaders.Answer: FALSEPage Ref: 720) By definition, the CIO is a direct report of the CEO.Answer: FALSEPage Ref: 7
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Solution Manual For Managing Information Technology, 7th Edition - Page 6 preview image1Managing Information Technology, 7e(Brown)Chapter 2Computer Systems1) All computers, including desktop and notebook microcomputers, midrange systems,mainframes, and supercomputers, are made up of the same six basic components. Which of thefollowing lists is entirely made up of some of these basic components?A) bytes, bits, and inputB) output, memory, and modemC) control unit, memory, and outputD) controller, arithmetic/logical unit, and speakersAnswer: CPage Ref: 202) Which of the following isnotan example of a computer output device?A) printerB) voice response unitC) COM recorderD) MICR readerAnswer: DPage Ref: 20-213) Which method of input can recognize characters from typed, printed, or handwritten material?A) OCRB) MICRC) mouseD) COMAnswer: APage Ref: 20-214) In computer memory, a cell that can store two or more characters of data is called a:A) partition.B) word.C) bit.D) byte.Answer: BPage Ref: 225) Which of the following isnotan advantage of secondary storage devices compared to mainmemory?A) low costB) fast speedC) high capacityD) nonvolatilityAnswer: BPage Ref: 23
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Solution Manual For Managing Information Technology, 7th Edition - Page 7 preview image26) DASD refers to:A) digital-analog signal distortion.B) direct analysis system development.C) direct access storage device.D) delayed access sequential device.Answer: CPage Ref: 247) Machine language is the form of a computer program that the control unit of the computer hasbeen built to understand. In general, a machine language instruction consists of two parts, whichare:A) bits and bytes.B) operation code and address(es).C) sequential and direct access files.D) RISC and data channel.Answer: BPage Ref: 268) Evaluating how well various computers will handle an organization's workload by running arepresentative set of real jobs on the different machines is called:A) benchmarking.B) virtualizing.C) compiling.D) testing.Answer: APage Ref: 279) What is a commonly used rating of a computer's speed that is based on the number ofinstructions per second executed by the computer's control unit?A) MFLOPSB) MIPSC) CPUD) MPPAnswer: BPage Ref: 2710) Which type of computer is often used for numerically intensive scientific calculations or toact as an extremely large Web server?A) microcomputersB) midrange systemsC) mainframesD) supercomputersAnswer: DPage Ref: 28
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Solution Manual For Managing Information Technology, 7th Edition - Page 8 preview image311) Which type of computer serves as the heart of the computing systems for many, perhapsmost, major corporations and government agencies? This type of computer system also can actas a large Web server, as a server in a client/server application, and has the widest range ofavailable applications.A) microcomputersB) midrange systemsC) mainframesD) supercomputersAnswer: CPage Ref: 28, 3312) Which of the following computer storage devices isnotan example of a direct access storagedevice?A) hard driveB) CD/DVD driveC) magnetic tape driveD) flash driveAnswer: CPage Ref: 23-2413) What microcomputer vendor is not producing an IBM-compatible PC?A) AppleB) DellC) Hewlett-PackardD) LenovoAnswer: APage Ref: 3014) In the 2000s, a new way of handling multiple servers in a computing center became popular,in which multiple server modules are housed in a single chassis, saving space in the computingcenter, reducing the required cabling, and improving system management. What are these serverscalled?A) blade serversB) shared serversC) mini serversD) razor serversAnswer: APage Ref: 3215) Which of the following is a computer programming language developed in the 1960s that isstill commonly used for older ("legacy") business applications?A) CB) COBOLC) FORTRAND) FOCUSAnswer: BPage Ref: 44-46
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Solution Manual For Managing Information Technology, 7th Edition - Page 9 preview image416) Assembly language programs are converted to machine language using an assembler. Theresulting machine language program is called a(n) ________ program.A) sourceB) outputC) finalD) objectAnswer: DPage Ref: 4317) The language translator program which translates an entire 3GL or 4GL program intomachine language before any of the program is executed is called a(an):A) control unit.B) interpreter.C) compiler.D) converter.Answer: CPage Ref: 4418) Which of the following isnotan advantage of 4GL programs over 3GL programs?A) fewer lines of codeB) easier to writeC) more efficient execution on the computerD) easier to understand and modifyAnswer: CPage Ref: 4719) What are the two major categories of computer software?A) applications software and support softwareB) applications software and database management softwareC) word-processing software and spreadsheet softwareD) word-processing software and database management softwareAnswer: APage Ref: 3520) Which of the following isnotan example of applications software?A) operating systems softwareB) inventory record-keeping programsC) spreadsheet packagesD) word-processing softwareAnswer: APage Ref: 35-36
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Solution Manual For Managing Information Technology, 7th Edition - Page 10 preview image521) The collection of applications programs commonly used by office workers–including wordprocessing, spreadsheets, electronic mail, presentation graphics, and so on–are referred to as________ software.A) managementB) supportC) personal productivityD) systemsAnswer: CPage Ref: 3822) Each response below lists two operating systems in common use today. In which responseare both of the operating systems listedopen systems?A) Linux and UNIXB) Windows 7 and UNIXC) z/OS and z/VMD) Linux and Windows VistaAnswer: APage Ref: 4223) On large computers, the operating system switches back and forth among multiple programsstored in memory in order to overlap input and output operations with processing time; thepurpose of this switching is to maximize the work done by the CPU. What is this concept ofswitching among multiple programs in memory called?A) virtual memoryB) multiprogrammingC) job controlD) multiprocessingAnswer: BPage Ref: 41-4224) Which of the following isnota benefit associated with the procedural language COBOL?A) The language resembles English.B) It is standardized.C) COBOL programs are shorter than those written in other languages.D) It is relatively easy to learn.Answer: CPage Ref: 4425) HTML uses ________ placed within a document to tell the Web browser how to displayvarious elements on a Web page.A) marksB) keysC) tagsD) commentsAnswer: CPage Ref: 48
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Solution Manual For Managing Information Technology, 7th Edition - Page 11 preview image626) The metalanguage standard that is used to facilitate data interchange among applications onthe Web is ________; this is really a standard for specifying a document markup language basedon plain-text tags.A) HTMLB) HTTPC) JavaScriptD) XMLAnswer: DPage Ref: 4827) An object-oriented, platform-independent programming language, developed by SunMicrosystems and frequently used for Web-based applications, is:A) FORTRAN.B) Visual Basic .NET.C) Java.D) C++.Answer: CPage Ref: 49-5028) A 4 GL, nonprocedural language–often provided with the database management system–which is used to retrieve data from a database is called a ________ language.A) queryB) searchC) lookupD) retrievalAnswer: APage Ref: 5329) Which of the following is a collection of software tools to help automate all phases of thesoftware development life cycle?A) COBOLB) CASEC) XMLD) UNIXAnswer: BPage Ref: 5430) Which of the following is an example of communications interface software that is used totransfer files from one computer system to another?A) CICSB) FTPC) UMLD) ApacheAnswer: BPage Ref: 54
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Solution Manual For Managing Information Technology, 7th Edition - Page 12 preview image731) The CPU is made up of two components, the control unit and memory.Answer: FALSEExplanation: It is made up of the control unit and the arithmetic/logic unit.Page Ref: 2032) When a data item is retrieved from a memory cell, either to print out the item or to use it in acomputation, the contents of the cell are unchanged.Answer: TRUEPage Ref: 2233) The stored-program concept allows users to specify a list of operations that can be carriedout at electronic speeds, rather than waiting for the user to specify each operation separately.Answer: TRUEPage Ref: 25-2734) Encapsulation is one of the important features of objects (in object-oriented programming) inwhich a subclass inherits the properties, methods, and events of the class to which it belongs.Answer: FALSEExplanation: The statement above is the definition of inheritance, not encapsulation.Page Ref: 5035) Virtual memory is a procedure by which the operating system switches portions of programsbetween main memory and direct access files so that portions of enough programs are stored inmain memory to enable efficient multiprogramming; to the user, it appears as though anunlimited amount of main memory is available.Answer: TRUEPage Ref: 42
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Solution Manual For Managing Information Technology, 7th Edition - Page 13 preview image1Managing Information Technology, 7e(Brown)Chapter 3Telecommunications and Networking1) Which of the following is a (are) primary reason(s) for networking an organization'scomputers together?A) sharing of peripherals such as printersB) sharing of dataC) enables client/server applicationsD) all of the aboveAnswer: DPage Ref: 61-622) Which of the following isnota primary function performed by a telecommunicationsnetwork?A) transmission of voiceB) archiving dataC) tracking of out-of-service devicesD) transmission of dataAnswer: BPage Ref: 633) Which of the following most accurately describes theconversionfunction oftelecommunications?A) checking for errors and putting the communication into a standardized formatB) changing coding system or speed when moving data between devices on the networkC) keeping track of the status of the networkD) choosing the most efficient path for a message to be sent over the InternetAnswer: BPage Ref: 634) Which of the following most accurately describes theroutingfunction oftelecommunications?A) checking for errors and putting the communication into a standardized formatB) changing coding system or speed when moving data between devices on the networkC) keeping track of the status of the networkD) choosing the most efficient path for a message to be sent over the InternetAnswer: DPage Ref: 635) Which of the following is a term used to describe transmission speed of a network?A) parityB) baudC) MIPSD) phaseAnswer: BPage Ref: 64
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Solution Manual For Managing Information Technology, 7th Edition - Page 14 preview image26) When data can be transmitted in both directions on a telecommunications line, but notsimultaneously, the transmission type is referred to as:A) switched-line.B) simplex.C) half-duplex.D) full-duplex.Answer: CPage Ref: 657) What is a key characteristic of a dedicated line versus a switched line?A) requires fiber optic mediaB) used only for transactions within a single buildingC) provides a direct transmission between sender and receiverD) all of the aboveAnswer: CPage Ref: 658) A common transmission medium that consists of a heavy copper wire at the center,surrounded by insulating material, then a cylindrical conductor, and finally an outer protectiveplastic covering is called a:A) fiber-optic cable.B) coaxial cable.C) twisted pair of wires.D) token ring.Answer: BPage Ref: 669) Which statement about Wi-Fi isnottrue?A) Wi-Fi is a wireless technology for local area networks.B) Wi-Fi is used in buildings with wired LANs to enable mobile access to the organizationalnetworks.C) Wi-Fi networks are replacing WiMAX networks due to their greater speed and geographiccoverage.D) Wi-Fi networks use a CSMA/CA protocol to avoid message failures.Answer: CPage Ref: 74-7510) Which of the following isnotan advantage of a wireless LAN versus a wired LAN?A) faster transmission speed and more secureB) takes planning, but relatively easy to installC) enables users of mobile devices to connect to a LAND) can be used as an overlay network to permit employees to connect their laptops to thecorporate network from anywhere in the buildingAnswer: APage Ref: 67, 74-75
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Solution Manual For Managing Information Technology, 7th Edition - Page 15 preview image311) Which transmission medium requires an unobstructed straight line between the transmitterand the receiver?A) coaxial cableB) twisted pair of wiresC) microwaveD) wireless (as in a LAN)Answer: CPage Ref: 6812) Which of the following isnota characteristic of fiber-optic transmission?A) faster transmission than twisted pair of wiresB) more secure than other media because it does not emit radiationC) requires more space than coaxial cable because it has more insulationD) not affected by power-line surges or electromagnetic interferenceAnswer: CPage Ref: 7013) Which of the following isnota characteristic of a star network topology?A) costly for small and medium-sized networksB) relatively easy to identify which cable has failedC) if central device fails, whole network failsD) easy to add additional devicesAnswer: APage Ref: 7114) Which type of file requires the greatest bandwidth?A) a Word document page in small fontB) a complex graphicC) one minute of a voice conversationD) one minute of a videoAnswer: DPage Ref: 6515) Which type of technology relies on line-of-sight transmission?A) BluetoothB) satelliteC) WiMAXD) WiFiAnswer: BPage Ref: 68-69
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Solution Manual For Managing Information Technology, 7th Edition - Page 16 preview image416) Which statement about active RFID tags isnottrue?A) They are much more commonly used today than passive tags.B) They can transmit information continuously, on request, or on a predetermined schedule.C) They have their own power supply.D) They are more expensive than passive tags.Answer: APage Ref: 6717) Which company was the most visible early adopter of using RFID for inventorymanagement?A) Cisco SystemsB) MicrosoftC) WalmartD) FacebookAnswer: CPage Ref: 6718) Which statement about Bluetooth isnottrue?A) It is named after a Viking queen.B) It is short-range radio technology built into a microchip.C) It enables cellular communication with home appliances as well as permitting wirelesscommunication between a computer and a mouse, keyboard, and printer.D) Bluetooth technology standards are available free of royalties to any company that wishes touse them.Answer: APage Ref: 6819) The termEthernetis often used as a synonym with which of the following types of local areanetworks:A) token bus network.B) token ring network.C) contention bus network.D) contention ring network.Answer: CPage Ref: 7320) Which statement describes a major difference between a LAN and a WAN?A) usage by a corporationB) geographic distance between devices being networkedC) usage of wireless mediaD) all of the aboveAnswer: DPage Ref: 72-73, 77-80
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