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Q- Production Queue (QP)
After date entry
Third Party adjudication
Data entry verification (QVI)
Prescription status is ready
Print Ready
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Key Terms
Term
Definition
Q- Production Queue (QP)
After date entry
Third Party adjudication
Data entry verification (QVI)
Prescription status is ready
Print Ready
Q- Quede Production (QP)
1. Urgent work- waiters & promised time
2. Non-urgent
3. Acute- Medications sent from prescribers half-hour promised time
4. Patient Care Calls- PCC calls
5. In store waiters- Yellow, Orange- past due
6. Station Summary- Total number of patients calls
7. Production Error
8. Dashboard
This lists the different priorities and types of work in the Production Queue.
Q- Patient Care Center (PCC)
Demographics
Patient Information
Notes
Patient Profiles-Info of refills
Outreach history
Q- Hazardous Waste
Manged Waste Program
Q- NIOSH (National Institute for Occupational Safety and Health)
Hazardous drugs regulated because they are potentially hazardous when handling
Q- Violations & Non-compliance
Can result in costly sanctions, penalties & damage to CVS Health reputation
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| Term | Definition |
|---|---|
Q- Production Queue (QP) | After date entry
Third Party adjudication
Data entry verification (QVI)
Prescription status is ready
Print Ready |
Q- Quede Production (QP)
1. Urgent work- waiters & promised time
2. Non-urgent
3. Acute- Medications sent from prescribers half-hour promised time
4. Patient Care Calls- PCC calls
5. In store waiters- Yellow, Orange- past due
6. Station Summary- Total number of patients calls
7. Production Error
8. Dashboard | This lists the different priorities and types of work in the Production Queue. |
Q- Patient Care Center (PCC) | Demographics
Patient Information
Notes
Patient Profiles-Info of refills
Outreach history |
Q- Hazardous Waste | Manged Waste Program |
Q- NIOSH (National Institute for Occupational Safety and Health) | Hazardous drugs regulated because they are potentially hazardous when handling |
Q- Violations & Non-compliance | Can result in costly sanctions, penalties & damage to CVS Health reputation |
Q- Licensed Hazardous Waste Vendor | CVS Health uses a licensed hazardous waste company to properly transport & dispose |
Q- Not Included in Hazardous Waste Vendor | CII's (returned to Inmar)
Used syringes (managed through sharps program)
Items on call |
Q- Blue Akrobin | Non-saleable items awaiting scan process (loose pills, outdates).
Items accumulated in the Blue Akrobin are not yet considered waste |
Q- Weekly non-saleable inventory scan process | Loose pills, expired, out-dated, damaged, leaking items, waste compounds, reconstituted zostavax vials |
Q- Non-inventory Hazardous Waste Management | Non-creditable items that are not part of inventory.
These items are disposed of by using the hazardous waste program.
Minute Clinic Waste
Empty Vaccine Vials
Containers that cannot be emptied, have residual pharmaceutical liquid, waste reconstituted items
Empty containers closed
Warfarin residues
Equipment that may be contaminated |
Q- Verifying Patient & Prescription Information | Rx Pick-up Terminal
Search Name & Date of Birth
Verify their Birthday
Review Patient Prescriptions |
Q- Digital Services | Mobile Prescription Pick-Up (MPP)
Prescription Prepay
Linking ExtraCare card to cvs.com account |
Q- Mobile Prescription Pick-Up | Developed to make pick-up process easier by having patients register online.
Set up account on CVS App
Patients will receive a barcode & 5-digit pick-up number once their prescriptions are ready. |
Q- Validate | Patient's Information
Number of Prescriptions |
Q- Rx Pick Up Terminal | Review patient and prescription information |
Q- Waiting Bin | Most often prescriptions can be found here |
Q- Green Zone/Verified Area | Verified by the pharmacist |
Q- Large Bag Section | Prescription not in the waiting bin |
Q- Ringcenter | Faxed prescriptions |
Q- Doximity | Faxed prescriptions |
Q- Alprazolam (Xanax) | Schedule IV controlled drug |
Q- Controlled Drugs | Federal law restricts amount of refills |
Q- What is a third party "Locked-In" program? | Recipients are locked in to specific providers in order to monitor services.
This program is intended to prevent Medicaid recipients from obtaining excessive quantities. |