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BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos - Document preview page 1

BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos - Page 1

Document preview content for BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos

BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos

Analyzes Tony Hsieh's leadership strategies and their impact on Zappos' organizational culture.

Lucas Allen
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BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos - Page 1 preview imageBUS 520Leadership and Organizational Culture: The Success Story of TonyHsieh and ZapposHow has Tony Hsieh's leadership style and focus on company culture contributedto the success of Zappos, and how do his personal values align with the company'sorganizational values? Discuss the impact of this alignment on employee behavior,customer loyalty, and overall company performance.Word Count Requirement:800-1000 words
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BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos - Page 2 preview image
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BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos - Page 3 preview imageAssignment4:Leadership Style: What DoPeople Do When They Are Leading?BUS 520 Leadership and OrganizationalJune7, 2013Zappos is an online retailer of shoes thatwas created in 1999. The current CEO ofZappos is Tony Hsieh. Tony joined Zappos in 1999 after selling a company he co-founded for$265 million. He first joined as an advisor and investor, but he soon became CEO (Zappos,n.d.). Tony has helped the company rise to sales of $1 billion and also through the sale of thecompany to Amazon for $1.2 billion. He has turned the company around and helped it becomevery successful with many loyal customers.In addition to helping thecompany expand,Tonyhas landed Zappos on Forbes magazine of best companies to work for (Zappos, n.d.).The culture of Zappos consists of tenvalues. Those items are as follows:1.Deliver WOW Through Service2.Embrace and Drive Change3.Create Fun and A Little Weirdness4.BeAdventurous, Creative, and Open-Minded5.Pursue Growth and Learning6.Build Open and Honest Relationships With Communication7.Build a Positive Team and Family Spirit8.Do More With Less9.Be Passionate and Determined10.Be HumbleSource: Zappos.com
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Document Details

University
Strayer University
Course
BUS 520
Subject
Business Management

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