Skip to content
Solved Assignments

BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos

Analyzes Tony Hsieh's leadership strategies and their impact on Zappos' organizational culture.

Preview 3 of 7 pages

See the first 3 pages exactly as they appear in the document.

  1. Page 1
    Read page 1 as text

    BUS 520 Leadership and Organizational Culture: The Success Story of Tony Hsieh and Zappos How has Tony Hsieh's leadership style and focus on company culture contributed to the success of Zappos, and how do his personal values align with the company's organizational values? Discuss the impact of this alignment on employee behavior, customer loyalty, and overall company performance. Word Count Requirement: 800 - 1000 words

  2. Page 2
  3. Page 3
    Read page 3 as text

    Assignment 4 : Leadership Style: What Do People Do When They Are Leading? BUS 520 Leadership and Organizational June 7 , 2013 Zappos is an online retailer of shoes that was created in 1999. The current CEO of Zappos is Tony Hsieh. Tony joined Zappos in 1999 after selling a company he co - founded for $265 million. He first joined as an advisor and investor, but he soon became CEO (Zappos, n.d.). Tony has helped the company rise to sales of $1 billion and also through the sale of the company to Amazon for $1.2 billion. He has turned the company around and helped it become very successful with many loyal customers. In addition to helping the company expand, Tony has landed Zappos on Forbes magazine of best companies to work for (Zappos, n.d.). The culture of Zappos consists of ten values . Those items are as follows: 1. Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open - Minded 5. Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10. Be Humble Source: Zappos.com

4 more pages in the full document

Unlock it once and it stays in your library, ready to chat with or turn into flashcards.

Unlock the full document

More Business Management study materials

See all

Study this document with CramX

Once it is in your library, every tool can work from it.