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Effective Feedback Skills Training - Document preview page 1

Effective Feedback Skills Training - Page 1

Document preview content for Effective Feedback Skills Training

Effective Feedback Skills Training

This Class Presentation focuses on developing effective feedback skills for professional settings.

Dylan Price
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12 months ago
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Effective Feedback Skills Training - Page 1 preview imageEffective CommunicationHow to be an EffectiveVerbal and NonverbalCommunicator
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Effective Feedback Skills Training - Page 3 preview imageDefinition of TermsVerbal Communication: To communicate by the useof words or noises/sound by way of speaking in orderto pass message to the other party.Non-verbal communication: Refers tocommunication by use of sign language or simplehand movements or body language; such as the use offacial gestures.
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Effective Feedback Skills Training - Page 4 preview imageCommunication SkillsRequires both verbal and nonverbal aspects ofcommunication.There are four main communication competenciesnamely;Interpersonal communication skillsNonverbal communicationProfessional values; and,Counseling skills
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Effective Feedback Skills Training - Page 5 preview imageEffective Communication SkillsEffective communication requires the following(Talley &Temple, 2013):❖Making eye contact shows you are attentive to people andlistening to them❖Not swearing and shouting because it can be intimidating❖Avoid chewing gum while speaking or having aconversation with others
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Effective Feedback Skills Training - Page 6 preview imageConti….❖Not texting while having a conversation as it showsignorance❖Speaking clearly and using words that your audiencecan understand❖Making positive facial expressions❖Listening to those that you are communicating with❖Having a composed posture/ relaxed body language
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Subject
Human Resource Management

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