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Industrial Relations in Canada 3rd Edition Test Bank

Industrial Relations in Canada 3rd Edition Test Bank helps you grasp fundamental concepts quickly with well-organized study material and practice sets.

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    1. A strike is an action by workers in which they stop performing duties and do not report to work. a. True b. False ANSWER: True 2. Some argue that the term “employee relations” is anti - union, yet some unions use the term for internal staff positions. a. True b. False ANSWER: True 3. Dunlop’s concept of shared ideology refers to a set of common beliefs held by the actors of the Industrial Relations system. a. True b. False ANSWER: True 4. Procedural rules refer to the outcomes of employment relationships. a. True b. False ANSWER: False 5. Collective bargaining is the process by which management and labour negotiate the terms and conditions of employment in a unionized workplace. a. True b. False ANSWER: True 6. A union is a group of employees who bargain the terms and conditions of employment. a. True b. False ANSWER: False 7. Human Resources focus on the relationship between the employee and governmental regulations. a. True b. False ANSWER: False 8. According to Dunlop, the role of Specialized Government Agencies is to develop, implement, and administer legislation and policies pertinent to the employment relationship. a. True b. False ANSWER: True 9. Dunlop suggests that the distribution of power is somewhat important. a. True b. False ANSWER: False 10. Competitive factors in the product/service market play a large role in Industrial Relations. a. True

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    b. False ANSWER: True 11. Barbash’s (1987) equity – efficiency theory argues that employers may hold the value of profitability and competitive advantage. a. True b. False ANSWER: True 12. According to Georgetti, temporary foreign workers should be placed into the permanent immigration stream only when necessary. a. True b. False ANSWER: False 13. Technology is included in the economics subsystem of the IR systems framework of the textbook. a. True b. False ANSWER: True 14. According to equity – efficiency theory, unions usually focus on efficiency. a. True b. False ANSWER: False 15. Employee morale is a conversion mechanism in the IR systems framework. a. True b. False ANSWER: False 16. Strikes can be both outputs and conversation mechanisms in the IR systems framework. a. True b. False ANSWER: True 17. Dunlop’s concept of shared ideology is not consistent with the human resources/strategic choice view of industrial relations. a. True b. False ANSWER: True 18. A goal of Marxism is to overthrow management and allow employees to have more control of their workplace. a. True b. False ANSWER: True 19. In looking at the job market we can see a considerable range in term of duties and responsibilities of someone in industrial relations. a. True b. False

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    ANSWER: True 20. Money markets do not play a key role in the industrial relations system. a. True b. False ANSWER: False 21. Which term refers to employment relationships and issues, often in unionized workplaces? a. labour relations b. employment relations c. industrial relations d. workplace relations ANSWER: c 22. Which term refers to employment relationships and issues between groups of employees (usually in unions) and their employers (including management groups)? a. labour relations b. employment relations c. industrial relations d. workforce relations ANSWER: a 23. Which document outlines the terms and conditions of employment in a unionized workplace? a. employee handbook b. policy manual c. employment contract d. collective agreement ANSWER: d 24. Which term refers to the employment relationship between employers and individual employees? a. labour relations b. employment relations c. industrial relations d. human resources management ANSWER: d 25. Which term refers to an action by workers in which they cease to perform work duties and do not report to work? a. slowdown b. strike c. dispute d. walkout ANSWER: b 26. According to Meltz (1997), which term refers to the employment relationships and issues in union and nonunion workplaces? a. labour relations b. employment relations c. industrial relations

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    d. human resources management ANSWER: b 27. Who was one of the first scholars to develop a systemized way to examine employment relationships in North America? a. John Dunlop b. Alton Craig c. Robert Hebdon d. Travor Brown ANSWER: a 28. Which of the following describes Dunlop’s definition of shared ideology? a. a set of ideas and beliefs b. a set of rules c. a set of standards d. a set of behaviours ANSWER: a 29. How many actors are described in Dunlop’s industrial relations model? a. 2 b. 3 c. 4 d. 5 ANSWER: b 30. In which context does a shared set of ideas and beliefs figure prominently? a. strategic choice perspective b. Marxist political economy c. Dunlop’s IR systems model d. equity/efficiency theory ANSWER: c 31. Although Dunlop focused mostly on the product market, what two areas did he consider to be critical to the employment relationship? a. product and labour b. labour and supply c. demand and supply d. product and services ANSWER: a 32. In the industrial relations system, what does the phrase “web of rules” refer to? a. clauses in collective agreements b. steps in preparing for collective bargaining c. three approaches to defining rights and responsibilities d. all the laws governing workplace matters ANSWER: c 33. Why has Dunlop’s systems approach been criticized over the past 30 years?

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    a. It is a classification system. b. It overestimates the importance of power and conflict. c. It lacks explanatory power. d. It applies to non - union workplaces ANSWER: c 34. Which of Dunlop’s concepts are most similar to the outputs of the IR systems model in the textbook? a. substantive rules b. procedural rules c. contextual rules d. shared rules ANSWER: a 35. Which type of Dunlop’s rules is a collective agreement an example of? a. substantive b. procedural c. contractual d. legal ANSWER: a 36. In the IR system, outputs of the system flow back to the external environment. What is this process called? a. external inputs b. internal inputs c. feedback loop d. conversion loop ANSWER: c 37. According to the textbook’s adaptation of Dunlop’s IR systems model, which group is added as actors in the IR system? a. labour (employees and their associations) b. employers and their associations c. government and associated agencies d. end users ANSWER: d 38. According to the text, the decrease in unionization in the United States calls into question one of Dunlop’s concepts. Which concept is called into question? a. actors b. contexts c. shared ideology d. web of rules ANSWER: c 39. Which of the following are internal inputs of Craig’s IR system? a. government b. actors c. ideologies d. strategies

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    ANSWER: d 40. Which of the following can be both a conversion mechanism and an outcome in the IR systems model? a. strike or lockout b. grievance arbitration c. day - to - day employment relations d. work climate ANSWER: a 41. How many areas of law are included in the legal subsystem of the IR system? a. 2 b. 3 c. 4 d. 5 ANSWER: b 42. According to the Canadian Labour Congress, which statement best reflects the impact of Temporary Foreign Workers (TFW) Program in Canada? a. People who come in the program are only highly skilled IT professionals. b. Work will not be taken away from young Canadians. c. Working in Canada can provide a better life for some. d. Seventy - five percent of the new jobs created in Canada in 2010 and 2011 were filled with TFW. ANSWER: d 43. What subsystem of the industrial relations model includes technology? a. political b. social/cultural c. legal d. economic ANSWER: d 44. What subsystem of the IR systems model varies the most in its impact on actors? a. economic b. ecological c. sociological d. political ANSWER: b 45. Which idea of Dunlop’s is very similar to conversion mechanisms? a. arbitration b. shared ideology c. procedural rules d. goal setting ANSWER: c 46. What process is used to assess proposals from an employer and labour prior to a strike or lockout? a. interest arbitration b. mediation

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    c. conciliation d. grievance arbitration ANSWER: c 47. What term refers to the amount of time a person has belonged to a union? a. employment record b. longevity history c. employment history d. seniority ANSWER: d 48. What is a group of workers who are legally permitted to negotiate working conditions with their employer called? a. collective bargaining association b. union c. industrial relations association d. syndicate ANSWER: b 49. Which of the following are outputs of the industrial relations system model? a. conciliator’s reports b. collective agreements c. political economics d. conversion mechanisms ANSWER: b 50. In the IR systems model, which conversion mechanism often addresses health and safety concerns? a. third - party dispute resolution b. joint committees c. management committees d. government agencies ANSWER: b 51. Which statement describes the neoclassical economics view of industrial relations? a. It focuses on factors related to the satisfaction of labour demands. b. It often examines the impact of class struggle and conflict. c. It sees unions as integral to the labour market. d. It examines issues related to the effects of unions on poverty. ANSWER: a 52. Which statement describes the pluralist/institutional view of industrial relations? a. It sees unions as failing to balance the interests of employer and employees. b. It is the foundation of criticism of Dunlop’s model. c. It is the predominant view of IR in Canada. d. It downplays the inherent conflict between workers and management. ANSWER: c 53. Which of the following is most closely linked to the pluralist/institutional view of industrial relations? a. human resources management

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    b. political science c. employment relations d. industrial relations systems approach ANSWER: d 54. Which views of industrial relations are based in economics? a. neoclassical economics and pluralist b. human resources/strategic choice and political economy c. neoclassical economics and human resources/strategic choice d. pluralist and political economy ANSWER: a 55. Why do some scholars reject the human resources/strategic choice view of industrial relations? a. The labour market has shifted to nonunionized workplaces. b. It erodes workplace democracy. c. It minimizes the natural conflict between employers and employees. d. A shared ideology no longer exists. ANSWER: c 56. Which of the following applies to the human resources/strategic choice perspective of industrial relations? a. It is only used in management schools. b. It pays a great deal of attention to the role of unions. c. It is anti - union. d. It emphasizes management’s efforts at cooperation. ANSWER: d 57. What is the fundamental element of the political economy view of industrial relations? a. It focuses on the inherent conflict between employers and employees. b. It examines issues related to long - term stability. c. It claims to be the predominant view of IR in Canada. d. It is associated with economic analysis of labour markets. ANSWER: a 58. Which view of industrial relations is based on Marxist theory? a. strategic choice b. institutional c. neoclassical d. political ANSWER: d 59. What is the goal of Marxism? a. to overthrow government b. to overthrow unions c. to overthrow management d. to overthrow employees ANSWER: c 60. What is a third - party process used when parties cannot reach a collective agreement on their own called?

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    a. mediation b. grievance arbitration c. conciliation d. interest arbitration ANSWER: d 61. Name the four actors of the IR system as presented in the text. ANSWER: 1. Labour (employees and associations) 2. Employers and associations 3. Government and associated agencies 4. End users 62. Name three labour outcomes of the IR system. ANSWER: 1. Union security/rights 2. Hours of work 3. Wages and benefits 4. Job rights 5. Work rules 63. Compare and contrast the pluralist/institutional view of IR and the political economy view. ANSWER: Pluralist/Institutional: Unions counterbalance the power of employers relative to employees. This view sees importance of strong institutions (and three actors — labour, management, and government) in order to have a stable employment system and democratic rights in the workplace. Thus, this view emphasizes a shared ideology and thereby minimizes the role of conflict. Political Economy: Labour is seen as necessary since there is inherent conflict between employers and employees. Rather than shared ideology, there is a class struggle between the parties. This view focuses on the role of power and conflict between parties. 64. Name the three contexts of Dunlop’s IR system. ANSWER: 1. Market and budgetary 2. Technological characteristics of the workplace 3. Distribution of power in the larger society 65. What are three criticisms of Dunlop’s IR system? ANSWER: 1. Descriptive in nature 2. Underestimates importance of power and conflict 3. Static in nature 4. Cannot explain recent/rapid decrease in unionization in the U.S. 66. Discuss three implications of the Temporary Foreign Workers Program on the Canadian economy. ANSWER: 1. There is an effect on younger generation of new hires; it may eliminate some low paying positions 2. Current employees are potentially laid off so TFW candidates can take these jobs which are funded by the Canadian Government and thus less costly to potential employers. 3. The program does not really stimulate the Canadian economy because no new high paying positions are actually created. 67. Dunlop discussed that the employment relationship existed of as “web of rules.” Explain this concept along with the actors roles/rights and responsibilities. ANSWER: Elements to consider in answer: ∙ Specialized Government Agencies ∙ Hierarchy of Managers and their Representatives ∙ Hierarchy of Workers (Nonmanagement) and any Spokespersons

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    ∙ Contexts – Market and Budget/Technical characteristics of the workplace and work community/Distribution of Power ∙ Web of Rules – Procedures for establishing rules/Procedural/Substantive 68. Money markets can play a key role on the industrial relations system. Explain three money market elements discussed in the text which can have an impact on the IR system. ANSWER: ∙ Interest Rate ∙ Inflation ∙ Exchange Rate 69. There are several views of how our industrial relations system developed. Explain two of these views. ANSWER: ∙ Neoclassical ∙ Pluralist and Institutional ∙ Human Resources/Strategic Choice

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    1. Female telephone operators were actively involved in the Winnipeg General Strike. a. True b. False ANSWER: True 2. In a “master – servant relationship” the basis of the relationship is common law. a. True b. False ANSWER: True 3. The nine - hour movement was an international worker’s attempt to secure shorter working days. a. True b. False ANSWER: True 4. The Knights of Labor followed the founding principles of the AFL. a. True b. False ANSWER: False 5. The Knights of Labor were opposed to strikes. a. True b. False ANSWER: True 6. The Berlin Convention resulted in the TLC being comprised of many union affiliates. a. True b. False ANSWER: False 7. James Woodsworth formed the New Democratic Party (NDP). a. True b. False ANSWER: False 8. The One Big Union (OBU) is often associated with the Winnipeg General Strike. a. True b. False ANSWER: True 9. The Wagner Act required that employers bargain collectively with certified unions. a. True b. False ANSWER: True 10. The Rand Formula required that all dues would be paid directly to the employer. a. True b. False ANSWER: False

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    11. Mexico was included in the first (1987) Free Trade Agreement. a. True b. False ANSWER: False 12. Unifor is positioning itself as the advocacy for employed and unemployed. a. True b. False ANSWER: True 13. Which two groups were central to the start of the Winnipeg General Strike? a. metal workers and phone operators b. receptionists and metal workers c. phone operators and carpenters d. carpenters and receptionists ANSWER: a 14. What term refers to a process in which trainees learn a trade under the supervision of a senior tradesperson? a. trade school b. development c. trade unionism d. apprenticeship ANSWER: d 15. What aspect of the master – servant relationship did the labour movement try to change in the late 1800s? a. liberalized trade b. failure to follow work orders c. large number of actors in the IR system d. legal penalties for refusing work ANSWER: d 16. What was a key feature of new model unionism? a. All members performed the same trade or specialty. b. Apprenticeships were excluded. c. It provided a free supply of labour. d. Unions favoured strike action. ANSWER: a 17. Which of the following occurred first in Canadian labour history? a. Berlin convention founds the National Trades and Labour Congress b. Trade Union Act passes c. Public Service Staff Relations Act passes d. Winnipeg General Strike ANSWER: b 18. Why was the Nine - Hour Movement a significant point in Canadian labour history? a. It established the right to strike.

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    b. It provided the foundation for the birth of a formalized Canadian labour movement. c. It abolished trade unionism. d. It drew women into the labour movement. ANSWER: b 19. When did the Nine - Hour Movement take place? a. 1867 b. 1872 c. 1886 d. 1919 ANSWER: b 20. What lasting impact of the Nine - Hour Movement is still felt in modern workplaces? a. labour standards that regulate overtime b. a divide between craft and industrial unions c. the master – servant relationship d. tripartite labour boards ANSWER: a 21. Which of the following were guiding principles when the American Federation of Labor was founded? a. bipartisan jurisdiction b. exclusive jurisdiction c. overthrow capitalism d. the right to strike ANSWER: b 22. What terms refers to the idea that a single union represents all workers of an occupational group? a. exclusive jurisdiction b. political nonpartisanship c. business unionism d. pure unionism ANSWER: a 23. When was the Trade and Labour Congress (TLC) founded? a. 1872 b. 1880 c. 1886 d. 1888 ANSWER: c 24. Who is considered by many to be the founding father of the labour movement in Canada? a. Daniel O’Donoghue b. John A. MacDonald c. John Dunlop d. Mackenzie King ANSWER: a 25. Which of the following was one of the differences between the AFL and the TLC?

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    a. multiple union membership b. collective bargaining c. innovative social policy d. addressing power imbalances ANSWER: c 26. When was the Knights of Labor formed? a. 1867 b. 1869 c. 1918 d. 1925 ANSWER: b 27. What dividing feature of the early movement to unionization was highlighted by the Berlin Convention of 1902? a. fear of financial insolvency b. tripartite conflict resolution c. struggle between craft versus industrial unionism d. business unionism ANSWER: c 28. Who was credited with developing the 1907 Industrial Disputes Investigation Act ? a. Daniel O’Donoghue b. Alton Craig c. Greg Kealey d. Mackenzie King ANSWER: d 29. Which aspect of Canadian labour relations is similar to labour relations in the United States? a. the Berlin Convention division of the labour movement along craft/industrial lines b. allowing civil servants to unionize c. legislated grievance procedures d. elements of social unionism in the national federation of labour ANSWER: a 30. When did the Winnipeg General Strike take place? a. 1918 b. 1919 c. 1940 d. 1945 ANSWER: b 31. Why was the Winnipeg General Strike remarkable? a. It united the western labour movement. b. It was the first large - scale series of sympathy strikes. c. It brought bargaining rights to all employees. d. It resulted in One Big Union in Canada. ANSWER: b

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    32. Which labour union from the early 20th century is still active, and currently trying to organize workers at Starbucks? a. One Big Union b. Industrial Workers of the World c. Canadian Trades and Labour Congress d. Unifor ANSWER: b 33. What term best describes unions that organize all workers of an industry or workplace regardless of occupation? a. workplace unions b. democratic unions c. trade unions d. industrial unions ANSWER: d 34. When did the Wartime Labour Relation Regulation (P.C. 1003) come into effect? a. 1919 b. 1939 c. 1944 d. 1949 ANSWER: c 35. How is Canadian labour legislation different from the Wagner Act ? a. Canadian labour legislation requires mandatory grievance procedures. b. Canadian labour legislation requires that employers bargain collectively with certified unions. c. Canadian labour legislation defines unfair labour practices. d. Canadian labour legislation adheres to the doctrine of inclusivity. ANSWER: a 36. Which of the following requires members of a bargaining unit to pay dues whether or not they are part of the union membership? a. certification b. closed shop c. Rand Formula d. dues check - off ANSWER: c 37. What term refers to the process of union dues being deducted automatically from pay? a. certification b. union shop c. dues check - off d. automatic deduction ANSWER: c 38. Which province first passed legislation requiring employers to bargain collectively with recognized unions? a. New Brunswick b. Ontario c. British Columbia d. Nova Scotia

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