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PHR Study Guide 2023-2024 - 3 Full-Length Practice Tests, HRCI PHR Certification Exam (2022)

PHR Study Guide 2023-2024 - 3 Full-Length Practice Tests, HRCI PHR Certification Exam (2022) is designed to boost your confidence, covering exam-relevant content, practice tests, and expert study tips.

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    50% OFF Online PHR Prep Course! By Mometrix Dear Customer, We consider it an honor and a privilege that you chose our PHR Study Guide. As a way of showing our appreciation and to help us better serve you, we are offering 50% off our online PHR Prep Course. Many PHR courses cost hundreds of dollars and don’t delive r enough value. With our course, you get access to the best PHR prep material, and you only pay half price . We have structured our online course to perfectly complement your printed study guide . The PHR Prep Course contains in - depth lessons that cover all the most important topics, video reviews that explain difficult concepts, over 600+ practice questions to ensure you feel prepared, and over 300 digital flashcards , so you can study while you’re on the go. Online PHR Prep Course Topics Include: • Business Management o Mission and Vision Statements o Ethical and Professional Standards • Talent Planning and Acquisition o Interviewing and Selection Techniques o New Employee Orientation Processes • Learning and Development o Coaching and Mentoring o Employee Retention • Total Rewards o Job Analysis and Evaluation o Benefits Programs • Employee and Labor Relations o Diversity and Inclusion o Performance Management Course Features: • PHR Study Guide o Get content that complements our best - selling study guide. • 5 Full - Length Practice Tests o With over 60 0 practice questions, you can test yourself again and again. • Mobile Friendly o If you need to study on the go, the course is easily accessible from your mobile device. • PHR Flashcards o Our course includes a flashcard mode consisting of over 300 content cards to help you study. To receive this discount, visit our website at mometrix.com/university/phr or simply scan this QR code with y our smartphone. At the checkout page, enter the discount code: phr50off If you have any questions or concerns, please contact us at support@mometrix.com .

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    Mometrix Scholarships If you or someone you know is working on their undergraduate or graduate degree and is looking for a chance to win some scholarship money, we think you’ll be excited to learn that Mometrix Test Preparation offers some awesome scholarship opportunities. Since hosting our first contest back in 2014, we’ve distributed more than $15,000 in scholarship prizes to winners from multiple schools across the country . Starting with the 2017/2018 school year, we added three more scholarship contests specifically geared toward future n urses and t eachers a s well as current Masters-level/ graduate school students. Each contest requires students to write an essay (the prompts are different for each contest) - that's it! The contest s generally start up in the Fall and run through the following May . For more information, including official rules , FAQs, and how to enter visit www.mometrix.com/scholarships.

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    FREE Study Skills Videos/ DVD Offer Dear Customer, Thank you for your purchase from Mometrix! We consider it an honor and a privilege that you have purchased our product and we want to ensure your satisfaction. As part of our ongoing effort to meet the needs o f test takers, w e have developed a set of Study Skills Videos that we would like to give you for FREE . Th ese videos cover our best practices for getting ready for your exam, from how to use our study materials to how to best prepare for the day of the test. All that we ask is that you email us with feedback that would describe your experience so far with our product. Good, bad, or indifferent, we want to know what you think! To get your FREE Study Skills Videos , you can use the QR code below, or send us an email at studyvideos@mometrix.com with FREE VIDEOS in the subject line and the following information in the body of the email: • The name of the product you purchased. • Your product rating on a scale of 1 - 5, with 5 being the highest rating. • Your feedback. It can be long, short, or anything in between. We just want t o know your impressions and experience so far with our product. (Good feedback might include how our study material met your needs and ways we might be able to make it even better. You could highlight features that you found helpful or features that you th ink we should add.) If you have any questions or concerns, please don’t hesitate to contact me directly. Thanks again! Sincerely, Jay Willis Vice President jay.willis@mometrix.com 1 - 800 - 673 - 8175

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    PHR Study Guide 2023 - 2024 3 Full - Length Practice Tests Secrets Prep Book for the HRCI PHR Certification Exam 5th Edition

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    Copyright © 2023 by Mometrix Media LLC All rights reserved. This product, or parts thereof, may not be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopy, recording , scanning, or other — except for brief quotations in critical reviews or articles, without the prior written permission of the publisher. Written and edited by the Mometrix Test Prep Printed in the United States of America This paper meets the requirements of ANSI/NISO Z39.48 - 1992 (Permanence of Paper). Mometrix offers volume discount pricing to institutions. For more information or a price quote, please contact our sales department at sales@mometrix.com or 888 - 248 - 1219. Mometrix Media LLC is not affiliated with or endorsed by any official testing organization. All organizational and test names are trademarks of their respective owners. Paperback ISBN 13: 978 - 1 - 5167 - 2205 - 1 ISBN 10: 1 - 5167 - 2205 - 1

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    i D EAR F UTURE E XAM S UCCESS S TORY First of all, THANK YOU for purchasing Mometrix study materials! Second, congratulations! You are one of the few determined test - takers who are committed to doing whatever it takes to excel on your exam. You have come to the right place. We developed these study materials with one goal in mind: to deliver you the information you need in a format that’s concise and easy to use. In addition to optimizing your guide for the content of the test, we’ve outlined our recommended steps for breaking down the preparation process into small, attainable goals so you can make sure you stay on track. We’ve also analyzed the entire test - taking process, identifying the most common pitfalls and showing how you can overcome them and be ready for any curveball the test throws you. Standardized testing is one of the biggest obstacles on your road to success, which only increases the importance of doing well in the high - pressure, high - stakes environment of test day. Your results on this test could have a significant impact on your future, and this guide provides the information and practical advice to help you achieve your full potential on test day. Your success is our success We would love to hear from you! If you would like to share the story of your e xam success or if you have any questions or comments in regard to our products, please contact us at 800 - 673 - 8175 or support@mometrix.com . Thanks again for your business and we wish you continued success! Sincerely, The Mometrix Test Preparation Team Need more help? Check out our flashcards at: http://mometrixflashcards.com/HRCI

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    ii

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    iii T ABLE OF C ONTENTS I NTRODUCTION ________________________________ ___________________________ 1 S ECRET K EY #1 – P LAN B IG , S TUDY S MALL ________________________________ __ 2 S ECRET K EY #2 – M AKE Y OUR S TUDYING C OUNT _____________________________ 3 S ECRET K EY #3 – P RACTICE THE R IGHT W AY ________________________________ _ 4 S ECRET K EY #4 – P ACE Y OURSELF ________________________________ __________ 6 S ECRET K EY #5 – H AVE A P LAN FOR G UESSING _______________________________ 7 T EST - T AKING S TRATEGIES ________________________________ ________________ 10 B USINESS M ANAGEMENT ________________________________ _________________ 15 V ISION , M ISSION , V ALUES , AND S TRUCTURE OF THE O RGANIZATION ______________________ 15 L EGISLATIVE AND R EGULATORY K NOWLEDGE ________________________________ __________ 16 C ORPORATE G OVERNANCE ________________________________ _________________________ 16 E MPLOYEE C OMMUNICATIONS ________________________________ ______________________ 17 E THICAL AND P ROFESSIONAL S TANDARDS ________________________________ ____________ 20 HRIS AND D ATA R EPORTING ________________________________ _______________________ 22 C HANGE M ANAGEMENT ________________________________ ___________________________ 24 R ISK M ANAGEMENT ________________________________ _______________________________ 27 Q UALITATIVE AND Q UANTITATIVE M ETHODS FOR A NALYTICS _____________________________ 30 T ALENT P LANNING AND A CQUISITION ________________________________ _______ 33 F EDERAL L AWS AND R EGULATIONS ________________________________ __________________ 33 P LANNING C ONCEPTS AND T ERMS ________________________________ __________________ 40 C URRENT M ARKET S ITUATION AND T ALENT P OOL A VAILABILITY _________________________ 42 S TAFFING A LTERNATIVES ________________________________ __________________________ 43 I NTERVIEWING AND S ELECTION T ECHNIQUES ________________________________ __________ 43 C ANDIDATE AND E MPLOYEE T ESTING P ROCESSES ________________________________ ______ 45 V ERBAL AND W RITTEN O FFERS AND C ONTRACTS ________________________________ ______ 48 N EW E MPLOYEE O RIENTATION P ROCESSES ________________________________ ___________ 49 I NTERNAL W ORKFORCE A SSESSMENTS ________________________________ _______________ 49 T RANSITION T ECHNIQUES FOR C ORPORATE R ESTRUCTURING ____________________________ 50 M ETRICS TO A SSESS P AST AND F UTURE S TAFFING E FFECTIVENESS _______________________ 52 L EARNING AND D EVELOPMENT ________________________________ _____________ 54 T HEORIES AND A PPLICATIONS ________________________________ ______________________ 54 A DULT L EARNING P ROCESSES ________________________________ ______________________ 55 I NSTRUCTIONAL D ESIGN P RINCIPLES AND P ROCESSES ________________________________ __ 57 T ECHNIQUES TO A SSESS T RAINING P ROGRAM E FFECTIVENESS ___________________________ 58 O RGANIZATIONA L D EVELOPMENT ________________________________ ___________________ 60 C OACHING AND M ENTORING ________________________________ _______________________ 63 E MPLOYEE R ETENTION ________________________________ ____________________________ 63 T OTAL R EWARDS ________________________________ ________________________ 65 F EDERAL L AWS AND R EGULATIONS ________________________________ __________________ 65 C OMPENSATION P OLICIES , P ROCESSES , AND A NALYSIS ________________________________ _ 70

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    iv J OB A NALYSIS AND E VALUATION ________________________________ ____________________ 71 J OB P RICING AND P AY S TRUCTURES ________________________________ _________________ 72 N ON - C ASH C OMPENSATION ________________________________ ________________________ 73 M ETHODS TO A LIGN AND B ENCHMARK C OMPENSATION AND B ENEFITS ___________________ 75 B ENEFITS P ROGRAMS ________________________________ _____________________________ 77 E MPLOYEE AND L ABOR R ELATIONS ________________________________ _________ 81 G ENERAL E MPLOYEE R ELATIONS A CTIVITI ES AND A NALYSIS _____________________________ 81 F EDERAL L AWS AND P ROCEDURES ________________________________ ___________________ 82 H UMAN R ELATIONS , C ULTURE , AND V ALUES ________________________________ ___________ 84 M ETHODS FOR A NALYZING E MPLOYEE A TTITUDES , O PINIONS , AND S ATISFACTION __________ 87 D IVERSITY AND I NCLUSION ________________________________ _________________________ 88 O CCUPATIONAL I NJURY AND I LLNESS P REVENTION ________________________________ _____ 90 W ORKPLACE S AFETY AND S ECURITY R ISKS ________________________________ ___________ 91 E MERGENCY R ESPONSE , B USINESS C ONTINUITY , AND D I SASTER R ECOVERY ________________ 93 I NTERNAL I NVESTIGATION , M ONITORING , AND S URVEILLANCE ____________________________ 95 D ATA S ECURITY AND P RIVACY ________________________________ ______________________ 97 C OLLECTIVE B ARGAINING ________________________________ __________________________ 98 P ERFORMANCE M ANAGEMENT ________________________________ ____________________ 100 T ERMINATION ________________________________ ________________________________ ___ 103 PHR P RACTICE T EST #1 ________________________________ _______________ 104 A NSWER K EY AND E XPLANATIONS FOR T EST #1 ___________________________ 124 PHR P RACTICE T EST #2 ________________________________ _______________ 140 A NSWER K EY AND E XPLANATIONS FOR T EST #2 ___________________________ 159 PHR P RACTICE T EST #3 ________________________________ _______________ 175 A NSWER K EY AND E XPLANATIONS FOR T EST #3 ___________________________ 194 H OW TO O VERCOME T EST A NXIETY ________________________________ ______ 210 C AUSES OF T EST A NXIETY ________________________________ ________________________ 210 E LEMENTS OF T EST A NXIETY ________________________________ ______________________ 211 E FFECTS OF T EST A NXIETY ________________________________ ________________________ 211 P HYSI CAL S TEPS FOR B EATING T EST A NXIETY ________________________________ _______ 212 M ENTAL S TEPS FOR B EATING T EST A NXIETY ________________________________ _________ 213 S TUDY S TRATEGY ________________________________ ________________________________ 214 T EST T IPS ________________________________ ________________________________ ______ 216 I MPORTANT Q UALIFICATION ________________________________ _______________________ 217 T ELL U S Y OUR S TORY ________________________________ __________________ 218 A DDITIONAL B ONUS M ATERIAL ________________________________ __________ 219

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    1 Copyright © Mometrix Media. You have been licensed one copy of this document for personal use only. Any other reproduction or redistribution i s strictly prohibited. All rights reserved. This content is provided for test preparation purposes only and does not imply an endorsement by Mometrix of any particular p olitical, scientific, or religious point of view. Introduction Thank you for purchasing this resource! You have made the choice to prepare yourself for a test that could have a huge impact on your future, and this guide is designed to help you be fully ready for test day. Obviously, it’s important to have a solid understanding of the test material, but you also need to be prepared for the unique environment and stressors of the test, so that you can perform to the best of your abilities. For this purpose, the first section that appears in this guide is the Secret Keys . We’ve devoted countless hours to metic ulously researching what works and what doesn’t, and we’ve boiled down our findings to the five most impactful steps you can take to improve your performance on the test. We start at the beginning with study planning and move through the preparation proces s, all the way to the testing strategies that will help you get the most out of what you know when you’re finally sitting in front of the test. We recommend that you start preparing for your test as far in advance as possible. However, if you’ve bought thi s guide as a last - minute study resource and only have a few days before your test, we recommend that you skip over the first two Secret Keys since they address a long - term study plan. If you struggle with test anxiety , we strongly encourage you to check ou t our recommendations for how you can overcome it. Test anxiety is a formidable foe, but it can be beaten, and we want to make sure you have the tools you need to defeat it.

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    2 Copyright © Mometrix Media. You have been licensed one copy of this document for personal use only. Any other reproduction or redistribution is st rictly prohibited. All rights reserved. This content is provided for test preparation purposes only and does not imply an endorsem ent by Mometrix of any particular political, scientific, or religious point of view. Secret Key #1 – Plan Big, Study Small There’s a lot riding on your performance. If you want to ace this test, you’re going to need to keep your skills sharp and the material fresh in your mind. You need a plan that lets you review everything you need to know while still fitting in your schedule. We’ll break this strategy down into three categories. Information Organization Start with the information you already have: the official test outline. From this, you can make a complete list of all the concepts you need to cover before the test. Organize these concepts into groups that can be studied together, and create a list of any related vocabulary you need to learn so you can brush up on any difficult terms. You’ll want to keep this vocabulary list handy once you actually start studying since you may need to add to it along the way . Time Management Once you have your set of study concepts, decide how to spread them out over the time you have left before the test. Break your study plan into small, clear goals so you have a manageable task for each day and know exactly what you’re doing. Then just focus on one small step at a time. When you manage your time this way, you don’t need to spend hours at a time studying. Studying a small block of content for a short period each day helps you retain information better and avoid stressing over how much you have left to do. You can relax knowing that you have a plan to cover everything in time. In order for this strategy to be effective though, you have to start studying early and stick to your schedule . Avoid the exhaustion and futility that comes from last - minute cramming! Study Environment The environment you study in has a big impact on your learning . S tudying in a coffee shop , while probably more enjoyable, i s not likely to be as fruitful as studying in a quiet room. I t’s important to keep distractions to a minimum . Y ou’re only planning to study for a short block of time, so make the most of it. Don’t pause to check your phone or get up to find a snack. It’s also important to avoid multitasking . Research has consistently shown that multitasking will make your studying dramatically less effective. Your study area should also be comfortable and well - lit so you don’t have the distraction of straining your e yes or sitting on an uncomfortable chair. The time of day you study is also important. Y ou want to be rested and alert. Don’t wait until just before bedtime. Study when you’ll be most likely to comprehend and remember. Even better, if you know what time of day your test will be, set that time aside for study. That way your brain will be used to working on that subject at that specific time and you’ll have a better chance of recalling information. Finally, it can be helpful to team up with others who are studying for the same test. Your actual studying should be done in as isolated an environment as possible, but the work of organizing the information and setting up the study plan can be divided up. In between study sessions, you can discuss with your teammates the concepts that you’re all studying and quiz each other on the details. Just be sure that your teammates are as serious about the test as you are. If you find that your study time is being replaced with social time, you might need to find a new team.

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    3 Copyright © Mometrix Media. You have been licensed one copy of this document for personal use only. Any other reproduction or redistribution is st rictly prohibited. All rights reserved. This content is provided for test preparation purposes only and does not imply an endorsem ent by Mometrix of any particular political, scientific, or religious point of view. Secret Key #2 – Make Your Studying Count You’re devoting a lot of time and effort to preparing for this test, so you want to be absolutely certain it will pay off. This means doing more than just reading the content and hopin g you can remember it on test day. It’s important to make every minute of study count. There are two main areas you can focus on to make your studying count . Retention It doesn’t matter how much time you study if you can’t remember the material. You need to make sure you are retaining the concepts. To check your retention of the information you’re learning, try recalling it at later times with minimal prompting. Try carrying around flashcards and glance at one or two from time to time or ask a friend who’s also studying for the test to quiz you. To enhance your retention, look for ways to put the information into practice so that you can apply it rather than simply recalling it. If you’re using the information in practical ways, it will be much easier to remember. Similarly, it helps to solidify a concept in your mind if you’re not only reading it to yourself but also explaining it to someone else. Ask a friend to let you teach them about a concept you’re a little shaky on (or speak aloud to an imaginary audience if necessary). As you try to summarize, define, give examples, and answer your friend’s questions, you’ll understand the concept s better and they will stay with you longer. Finally, step back for a big picture view and ask yourself how each piece of information fits with the whole subject. When you link the different concepts together and see them working together as a whole, it’s easier to remember the individual components. Finally, practice showing your work on any multi - step problems, even if you’re just studying. Writing out each step you take to solve a problem will help solidify the process in your mind, and you’ll be more likely to remember it during the test. Modality Modality simply refers to the means or method by which you study. Choosing a study modality that fits your own individual learning style is crucial. No two people learn best in exactly the same way, so it’s important to know your strengths and use them to your advantage. For example, if you learn best by visual ization , focus on visualizing a concept in your mind and draw an image or a diagram. Try color - coding your notes, illustrating them, or creating symbols that will trigger your mind to recall a learned concept. I f you learn best by hearing or discussing information, find a study partner who learns the same way or read aloud to yourself. Think about how to put the information in your own words. Imagine that you are giving a lecture on the topic and record yourself so you can listen to it later. For any learning style, flashcards can be helpful. Organize the information so you can take advantage of spare moments to review. Underline key words or phrases. Use different colors for different categories. Mnemonic devices (such as c reating a short list in which every item starts with the same letter) can also help with retention. Find what works best for you and use it to store the information in your mind most effectively and easily.

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    4 Copyright © Mometrix Media. You have been licensed one copy of this document for personal use only. Any other reproduction or redistribution is st rictly prohibited. All rights reserved. This content is provided for test preparation purposes only and does not imply an endorsem ent by Mometrix of any particular political, scientific, or religious point of view. Secret Key #3 – Practice the Right Way Your success on test day depends not only on how many hours you put into preparing, but also on whether you prepared the right way. It’s good to check along the way to see if your studying is paying off . O ne of the most effective ways to do this is by taking practice tests to evaluate your progress. Practice tests are useful because they show exactly where you need to improve. Every time you take a practice test, p ay special attention to these three groups of questions: • T he questions you got wron g • T he questions you had to guess on, even if you guessed right • T he questions you found difficult or slow to work through This will show you exactly what your weak areas are, and where you need to devote more study time. Ask yourself why each of these question s gave you trouble . W as it because you didn’t understand the material ? Was it because you didn’t remember the vocabulary? Do you need more repetitions on this type of question to build speed and confidence? Dig into those questions and figure out how you can strengthen your weak areas as you go back to review the material. Additionally, many practice tests have a section explaining the answer choices. It can be tempting to read the explanation and think that you now have a good understanding of the concept. However, an explanation likely only covers part of the question’s broader context. Even if the explanation makes perfect sense, go back and investigate every concept related to the question until you’re positive you have a thorough understanding. As you go along, keep in mind that the practice test is just that: practice. Memorizing these questions and answers will not be very helpful on the actual test because it is unlikely to have any of the same exact questions. If you only know the right answers to the sample questions, you won’t be prepared for the real thing. Study the concepts until you understand them fully, and then you’ll be able to answer any question that shows up on the test. It’s important to wait on the practice tests until you’re ready. If you take a test on your first day of study, you ma y be overwhelmed by the amount of material covered and how much you need to learn. Work up to it gradually. On test day, you’ll need to be prepared for answering questions, managing your time, and using the test - taking strategies you’ve learned. It’s a lot to balance, like a mental marathon that will have a big impact on your future. Like training for a marathon, you’ll need to start slowly and work your way up. When test day arrives, you’ll be ready. Start with the strategies you’ve read in the first two Secret Keys — plan your course and study in the way that works best for you. If yo u have time, consider using multiple study resources to get different approaches to the same concepts. It can be helpful to see difficult concepts from more than one angle. Then find a good source for practice tests. Many times , the test website will suggest potential study resources or provide sample tests.

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    5 Copyright © Mometrix Media. You have been licensed one copy of this document for personal use only. Any other reproduction or redistribution is st rictly prohibited. All rights reserved. This content is provided for test preparation purposes only and does not imply an endorsem ent by Mometrix of any particular political, scientific, or religious point of view. Practice Test Strategy If you’re able to find at least three practice tests, we recommend this strategy: U NTIMED AND O PEN - B OOK P RACTICE Take the first test with no time constraints and with your no tes and study guide handy. Take your time and focus on applying the strategies you’ve learned. T IMED AND O PEN - B OOK P RACTICE Take the second practice test open - book as well, but set a timer and practice pacing yourself to finish in time. T IMED AND C LOSED - B O OK P RACTICE Take any other practice tests as if it were test day. Set a timer and put away your study materials. Sit at a table or desk in a quiet room, imagine yourself at the testing center, and answer questions as quickly and accurately as possible. Kee p repeating timed and closed - book tests on a regular basis until you run out of practice tests or it’s time for the actual test. Your mind will be ready for the schedule and stress of test day, and you’ll be able to focus on recalling the material you’ve l earned.

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