Strategic Evaluation and Implementation Plan for Upgrading to Windows 8 atCrescent Manufacturing IncAssignment 1 Preparing for a Company-Wide Migration to Windows 8 CrescentManufacturing Inc. (CMI) is a luxury leader in crafted and customized homefurnishings.Crescent Manufacturing Inc. (CMI) is a luxury leader in crafted and customized home furnishings.The corporate headquarters and a production facility are located in Texas, with additionalmanufacturing facilities located in Nebraska and Maryland.There are 250 employees in the Texas location, 175 in Maryland, and 25 in Nebraska. All locationsuse Windows 7 as the primary client operating system. The systems at the Maryland location areover five (5) years old. CMI’s Information Technology (IT) department upgraded the computersystems with new hardware within the past year at all other company locations. These upgradedcomputer systems are capable of running Windows 8. CMI recently upgraded all of its servers to runWindows Server 2012 in an Active-Directory-based environment.The Operations, Marketing, Administration, IT Support, and Finance departments are located in theTexas location. Nebraska is primarily a manufacturing location that is staffed by production lineemployees, a line supervisor, and a plant manager. The Maryland office also includes an operationscomponent (i.e., production line employees, line supervisor, and plant manager), a small ITdepartment, and the company’s human resources department.The current IT support staff comprises a seasoned group of individuals that collectively have overten (10) years of experience in network administration and working with Microsoft operating systems.Many of the IT staff have recently completed training on the Windows 8 operating system and arewell-versed in supporting Windows Server 2008 and 2012. The remainder of the company’semployees has only a basic knowledge of Windows 7 and relies on the company’s help desk tosolve a majority of its computer problems. CMI has a team of 50 salespeople who use laptops andPreview Mode
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