Systems Analysis And Desig, 10th Edition Test Bank

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1.A(n) _____ combines technology, people, and data to provide support for businessfunctions.a.server farmb.information systemc.object-oriented analysisd.preliminary investigationAnalysis:a. Incorrect. See [Page5]b. Correct.c. Incorrect. See [Page5]d. Incorrect. See [Page5]2.____ systems can analyze transactional data, generate information needed to manage andcontrol business processes, and provide information that leads to better decision making.a.Business supportb.User supportc.Network administrationd.Application developmentAnalysis:a. Correct.b. Incorrect. See [Page16]c. Incorrect. See [Page16]d. Incorrect. See [Page16]3.When using a(n) _____ method, system development is organized into phases, withdeliverables andmilestones to measure progress.a.object-oriented analysisb.adaptivec.structured analysisd.agileAnalysis:a.Incorrect. See [Page21]b. Incorrect. See [Page 21]c.Correct.d. Incorrect. See [Page21]

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4.The purpose of the _____ phase is to build a logical model of the new system.a.systems analysisb.systems designc.systems implementationd.systems supportand securityAnalysis:a.Correct.b. Incorrect. See [Page 23]c.Incorrect.See [Page23]d. Incorrect. See [Page23]5._____ verifies that an individual demonstrated a certain level of knowledge and skill on astandardized test.a.Qualitycontrolb.Certificationc.Technology knowledged.A college degreeAnalysis:a.Incorrect. See [Page31]b.Correct.c.Incorrect.See [Page31]d. Incorrect. See [Page31]6.If a site has a large number of remote clients, the _____ group often includes a deploymentteam that installs and configures the workstations.a.networkadministrationb.application developmentc.user supportd.systems support and securityAnalysis:a.Incorrect. See [Page 28]b.Incorrect. See [Page28]c.Incorrect.See [Page 28]d.Correct.

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7._____ is a popular tool that systems analysts can use to create business process diagrams,flowcharts, and organization charts.a.Microsoft Visiob.CASEc.EDId.ERPAnalysis:a.Correct.b.Incorrect. See [Page19]c.Incorrect.See [Page 19]d.Incorrect. See [Page 19]8.The main objective of _____ is to integrate acompany’s primary functions to improveefficiency, reduce costs, and help managers make key decisions.a.transaction processingb.enterprise computingc.business supportd.knowledge managementAnalysis:a.Incorrect. See [Page 15]b.Correct.c.Incorrect.See [Page 15]d.Incorrect. See [Page 15]9._____toolsprovide an overall framework for systems development and support a widevariety of design methodologies, including structured analysis and object-oriented analysis.a.Computer-aided systemsengineeringb.Rapid application developmentc.Joint application developmentd.Enterprise resource planningAnalysis:a.Correct.b.Incorrect. See [Page 20]c.Incorrect.See [Page20]d.Incorrect. See [Page20]

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10._____ are often the company’s best line of defense against an IT disaster involving a systemthat is technically sound, but fails because it doesn’t meet the needs of users and managers.a.Top managersb.Knowledge workersc.Systems analystsd.StakeholdersAnalysis:a.Incorrect. See [Page29]b.Incorrect. See [Page 29]c.Correct.d.Incorrect. See [Page29]

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1.A_____looks beyond day-to-day activities and focuses on a horizon that is three, five, ten,or more years in the future.a.strategic planb.SWOT analysisc.business cased.critical success factorAnalysis:a.Correct.b.Incorrect. See [Page50]c. Incorrect.See [Page 50]d. Incorrect. See [Page50]2.The term_____refers to the reasons, or justification, for a proposal.a.strategic planningb.SWOTanalysisc.business cased.critical success factorAnalysis:a. Incorrect. See [Page54]b.Incorrect. See [Page54]c. Correct.d. Incorrect. See [Page54]3.A(n)_____is a hardware-based security control that can identify a person by a retina scanor by mapping a facial pattern.a.encryptionb.biometric devicec.RFIDd.EPCAnalysis:a. Incorrect. See [Page56]b.Correct.c. Incorrect. See [Page56]d. Incorrect. See [Page56]4._____inventory systems rely on computer-to-computer data exchange to minimizeunnecessary inventory.

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a.CRMb.RFIDc.EPCd.JITAnalysis:a.Incorrect.See [Page 58]b. Incorrect. See [Page58]c. Incorrect. See [Page58]d.Correct.5.The IT director usually serves as a technical consultant to ensure that members of the_____are aware of crucial issues, problems, and opportunities.a.business caseb.systems review committeec.preliminary investigationd.discretionary projectAnalysis:a. Incorrect. See [Page60]b.Correct.c. Incorrect. See [Page60]d. Incorrect. See [Page60]6.____feasibility means that a proposed system will be used effectively after it has beendeveloped.a.Scheduleb.Economicc.Technicald.OperationalAnalysis:a. Incorrect. See [Page62]b. Incorrect. See [Page62]c. Incorrect. See [Page62]d.Correct.7.A system’s_____includes ongoing system support and maintenance costs,as well asacquisition costs.a.total cost of ownership

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b.tangible costc.intangible costd.constraintAnalysis:a.Correct.b.Incorrect.See [Page 63]c. Incorrect. See [Page63]d. Incorrect. See [Page63]8.A popular technique for investigating causes and effects is called a_____.e.Pareto chartf.fishbone diagramg.SWOT analysish.scatter diagramAnalysis:a. Incorrect. See [Page67]b.Correct.c. Incorrect. See [Page67]d. Incorrect. See [Page67]9.The_____is the primary method of obtaining information during the preliminaryinvestigation.a.documentation reviewb.interviewc.surveyd.data analysisAnalysis:a. Incorrect. See [Page69]b.Correct.c. Incorrect. See [Page69]d. Incorrect. See [Page69]10.The final taskin the preliminary investigation is to prepare a report to management thatincludes an evaluation of the systems request, an estimate of costs and benefits, and a_____, which is a summary of the project request and a specific recommendation.a.total cost of ownershipb.business casec.case for action

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d.project scopeAnalysis:a. Incorrect. See [Page74]b. Incorrect. See [Page74]c.Correct.d. Incorrect. See [Page74]

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1.Project_____involves selecting and staffing a project team and assigning specific tasks toteam members.a.reportingb.schedulingc.monitoringd.planningAnalysis:a.Incorrect.See [Page 92]b.Correct.c. Incorrect.See [Page92]d. Incorrect. See [Page92]2.A project manager can use a_____to convert task start and finish times to actual dates bylaying out an entire project on a calendar.a.Gantt chartb.quantitative risk analysisc.PERT chartd.structured walk-throughAnalysis:a. Incorrect. See [Page93]b.Incorrect. See [Page93]c. Correct.d. Incorrect. See [Page93]3.The pattern of tasks for a large project can be broken down into_____tasks, multiplesuccessor tasks, and multiple predecessor tasks.a.dependentb.activityc.criticald.milestoneAnalysis:a.Correct.b.Incorrect.See [Page 99]c. Incorrect. See [Page99]d. Incorrect. See [Page99]

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4.The completion of a project will be delayed if any task on the_____falls behind schedule.a.risk management planb.work breakdown structurec.testing reviewd.critical pathAnalysis:a.Incorrect.See [Page102]b. Incorrect. See [Page102]c. Incorrect. See [Page102]d.Correct.5.Many project managers institute_____, whicharereviewsof a project teammember’swork by other members of the team.a.predecessor tasksb.structured walk-throughsc.probable-case estimatesd.project trianglesAnalysis:a. Incorrect. See [Page103]b.Correct.c. Incorrect. See [Page103]d. Incorrect. See [Page103]6.When the project manager provides status reports to management and users, _____areoften included as a means for showing the project’s status graphically.a.critical pathsb.task patternsc.design reviewsd.Gantt chartsAnalysis:a. Incorrect. See [Page105]b. Incorrect. See [Page105]c. Incorrect. See [Page105]d.Correct.

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7.If a predecessor task has more than one successor task, the predecessor task’s finish time isused to determine the start time for all_____tasks.a.successorb.predecessorc.dependentd.concurrentAnalysis:a.Correct.b.Incorrect.See [Page106]c. Incorrect. See [Page106]d. Incorrect. See [Page106]8._____offers several levels of business applications, including project management, and hasa plan that is available free of charge with unlimited duration.a.Microsoft Projectb.Apptivoc.GanttProjectd.RiskyProject ProfessionalAnalysis:a. Incorrect. See [Page111]b.Correct.c. Incorrect. See [Page111]d. Incorrect. See [Page111]9.The_____iseffective if the overall impact of a risk can be reduced by triggering timely andappropriate action.a.quantitative analysisb.risk management planc.risk response pland.qualitativeanalysisAnalysis:a. Incorrect. See [Page112]b.Incorrect. See [Page 112]c.Correct.d. Incorrect. See [Page112]

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10.When an information system does not meet_____, causes might include inadequatelydefined scope, imprecisetargets, and lack of change control procedures.a.budget requirementsb.schedule requirementsc.business requirementsd.probable-case estimatesAnalysis:a. Incorrect. See [Page113]b. Incorrect. See [Page113]c.Correct.d. Incorrect. See [Page113]

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1._____provide(s) a fast-track approach to a full spectrum of systems development tasks,including planning, design, construction, and implementation.a.Joint application developmentb.Rapid application developmentc.Agile methodsd.RapidEconomic JustificationAnalysis:a.Incorrect.See [Page133]b.Correct.c. Incorrect.See [Page133]d. Incorrect. See [Page133]2.In a typical JAD session, the_____explains the reason for the project and expresses topmanagement authorization and support.a.project ownerb.project leaderc.recorderd.systems analystAnalysis:a.Correct.b.Incorrect. See [Page135]c. Incorrect.See [Page 135]d. Incorrect. See [Page135]3.Modeling involves graphical methods and_____language thatrepresent the system atvarious stages of development.a.open-endedb.closed-endedc.technicald.nontechnicalAnalysis:a.Incorrect.See [Page 139]b.Incorrect.See [Page139]c. Incorrect. See [Page139]d.Correct.

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4.A user assumes the role of a(n)_____in a use case diagram.a.recorderb.project sponsorc.project leaderd.actorAnalysis:a.Incorrect.See [Page141]b. Incorrect. See [Page141]c. Incorrect. See [Page141]d.Correct.5.Information about projected future volume for all outputs, inputs, andprocesses is requiredin order to evaluate_____.a.samplingb.scalabilityc.agile methodsd.range-of-response questionsAnalysis:a. Incorrect. See [Page145]b.Correct.c. Incorrect. See [Page145]d. Incorrect. See [Page145]6.In a(n)_____structure, some people have more influence or knowledge than appears on anorganization chart.a.securityb.observationalc.informald.formalAnalysis:a. Incorrect. See [Page149]b. Incorrect. See [Page149]c. Correct.d. Incorrect. See [Page149]

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7.It is important for the interviewertorecord factsand evaluate information following aninterview because studies have shown that _____percent of a conversation is forgottenwithin 30 minutes.a.50b.75c.25d.33Analysis:a.Correct.b.Incorrect.See [Page152]c. Incorrect. See [Page152]d. Incorrect. See [Page152]8.A(n)_____form, which is an alternative to a traditional paper-based survey, can be used tocollect data on the Internet or a companyintranet.a.open-endedb.fill-inc.closed-endedd.data flowAnalysis:a. Incorrect. See [Page157]b.Correct.c. Incorrect. See [Page157]d. Incorrect. See [Page157]9.When performing research regarding a vendor’s software, it could be beneficial to makea(n)_____to observe the system in use at another location.a.scrumb.histogramc.site visitd.data flowdiagramAnalysis:a. Incorrect. See [Page159]b.Incorrect. See [Page 159]c.Correct.d. Incorrect. See [Page159]

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