Principles of Management - Creating Organizational Structure

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Study GuidePrinciples of ManagementCreating OrganizationalStructure1. Concepts of OrganizingOrganizing is all about how people and tasks are structured in an organization. How individuals andgroups relate to one anotherboth vertically (who reports to whom) and horizontally (howdepartments interact)affects how work gets done. To organize effectively, managers rely on severalkey concepts:work specialization, chain of command, authority, delegation, span of control,andcentralization versus decentralization. Many of these ideas come from the managementprinciples developed by Henri Fayol.1.1Work SpecializationWork specialization (or division of labor) is the idea that people can work more efficiently when theyfocus on a specific task. Instead of doing many different jobs, employees concentrate on the tasksrelated to their role.High specialization:Employees focus on a single task, like running one machine in afactory. This makes them very efficient at that task.Low specialization:Employees do many different tasks, such as assembling an entireproduct. This can be less efficient.The downside:Too much specialization can make work boring and isolating. If a specializedemployee leaves, the organization loses their expertise.Modern approach:Many organizations now expand jobs to include more variety or create teamswhere employees rotate tasks. This increases engagement and flexibility.1.2Chain of CommandThe chain of command is the line of authority in an organization. It tells everyone who reports towhom.Unity of CommandEach employee should haveonly one direct supervisor.

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Study GuideReporting to multiple bosses can cause confusion and conflicting instructions.Exceptions:Sometimes, employees report to more than one person, such as in project teams orwhen coordinating special initiatives. These are special cases, not the norm.Scalar PrincipleThis principle defines a clear, unbroken line of authority from the top manager down to allemployees.Larger organizations tend to have taller structures (more management levels), which can slowdecision-making and increase costs.1.3AuthorityAuthority is the formal right to make decisions, give orders, and allocate resources to achieveorganizational goals.Key principles of authority:1.Based on positionpeople in the same position have the same authority.2.Accepted by subordinatesthey comply because the authority is legitimate.3.Flows down the hierarchyhigher positions have more authority than lower ones.Types of Authority1.Line Authority:Directs employees and makes decisions related to core activities.2.Staff Authority:Advises and supports line managers but cannot issue orders that must befollowed.3.Functional Authority:Allows certain individuals to direct activities in other departmentswithin a limited scope.Why functional authority exists:It helps coordinate specialized skills. For example, separatingplanning from doing ensures experts focus on planning while workers focus on execution.1.4DelegationDelegation is when managers transfer authority to subordinates, letting them make decisions and takeactions within their responsibilities.Benefits of delegation:

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Study GuideEmpowers employeesImproves job satisfactionIncreases overall productivitySteps for effective delegation:1.Assign tasks clearly to specific employees.2.Give enough authority to accomplish the tasks.3.Ensure employees accept responsibility for their tasks.4.Establish accountabilityemployees should answer for outcomes.Challenges managers face:Time to explain tasks initiallyLack of confidence in subordinatesDual accountability (for their work and their team’s)Insecurity about their own valueTips for successful delegation:Match tasks to capable and willing employees.Communicate instructions clearly.Transfer authority and accountability together.Decide the level of control to maintain based on task importance and employee skill.1.5Span of ControlSpan of control refers to how many employees report to one manager.Wide span:Manager supervises many employees. Works well if employees are skilled, tasksare standard, and few new problems arise.Narrow span:Manager supervises few employees. Needed when workers are spread out,tasks are complex, frequent guidance is required, or problems arise often.Span of control can differ between departments based on needs.
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