CramX Logo
Steps In Personal Selling - Document preview page 1

Steps In Personal Selling - Page 1

Document preview content for Steps In Personal Selling

Steps In Personal Selling

Download this Class Presentation to understand the essential steps in personal selling and their importance in business.

Emma Thompson
Contributor
5.0
0
12 months ago
Preview (5 of 14 Pages)
100%
Log in to unlock
Page 1 of 5
Steps In Personal Selling - Page 1 preview imageSteps in Personal SellingName of Student:Name of Institution:
Page 2 of 5
Steps In Personal Selling - Page 2 preview image
Page 3 of 5
Steps In Personal Selling - Page 3 preview imageSummary of Steps in Personal Selling1.Prospecting and qualifyingThis helps to know if the selected customer qualifies for the product or serviceon sale2. Planning the sales call (pre-approach)The pre-approach is important in selection of the prospective buyers includingtheir analysis (Rapp & Panagopoulos, 2012)3. Approaching the prospectThis involves the necessary tips on how to approach the prospective buyer topersuade them buy the product
Page 4 of 5
Steps In Personal Selling - Page 4 preview imageSummary of Steps in Personal Selling4. Making the sales presentation and demonstrationThe step involves presenting the goods to the consumers to convince them buythe product5. Negotiating sales resistance or buyer objectionNegotiating is setting the terms of sale to the buyer after making the rightpresentation for the commodity under sale6. Confirming and closing the saleConfirming and closing is important since it concludes with payments from thebuyers after negotiations have taken place7. Following up and servicing the account (Rapp & Panagopoulos, 2012)Following up refers to reaching the customer some days after the final purchaseis made by the consumer
Page 5 of 5
Steps In Personal Selling - Page 5 preview imageSummary of the Overall Sales StrategyThe different strategies in personal selling are importantThey help to achieve set goals that are increasing sales and profitsThe strategies are supposed to define how personnel in personal selling can win morecustomersThose undertaking personal selling should have developed tactics to attract and win morecustomers(VanHeerden&Drotsky, 2011)The sales strategy applicable in this case is good communication with customers making iteasy to persuade them buy the goods
Preview Mode

This document has 14 pages. Sign in to access the full document!