Understanding Conflict in Organizations: Components, Causes, and Resolution Strategies

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Understanding Conflict in Organizations: Components, Causes, and Resolution Strategies Write a 3 - 4 page APA formatted paper, using a minimum of three references, Question - I dentifying and describing the components of conflict. Answer - Conflicts may be at any level in the organization, not necessarily at the lower or middle levels. When people come together and work, disagreements and conflicts are bound to happen. Although conflicts cannot always be avoided, they can certainly be resolved. An important managerial skill, therefore, is to manage inter - personal conflict. Conflict in work situations are broadly of two types – people focused conflicts and issue based conflicts. People focused conflicts arise when there are frequent, serious disagreements arising among people. And the second type of conflict is the issue based conflict. These relate to differences in dealing with issues and problems. Inter - personal conflicts arise in work due to a variety of reasons. These reasons may be communication gaps, incomplete or incorrect information, differences in perceptions and values, environmental factors, overlap of functions, deficiencies in reward systems, improper allocation of resources to teams, and so on. Causes of conflicts can be broadly classified under three groups viz. communication - related, structure - related and people - related. The communication related causes for inter - personal conflicts refer to the lack of communication or miscommunication. Communication, we all know, is extremely vital for the succ ess o f any organization. People should be well informed about their tasks, roles and responsibilities. Managers should make efforts to keep their team members duly
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