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CPI Training Quiz (GRADED A) Questions and Answer

"CPI Training quiz covers crisis behavior, communication, empathy, and de-escalation techniques. Learn to manage crises professionally by understanding behavior and using supportive, rational responses."

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    CPI Training Quiz (GRADED A) Questions and Answer Elaborations All behavior is a form of communication / True The Directive Staff approach is a response to which Crisis Development Model behavior level? / Defensive When a person is in a tension reduction, what is an appropriate response? / Re-establish the relationship Which of the following statements best describes rational detachment? v' Remain professional by managing your own behavior and attitude Precipitation factors are underlying reasons for behavior / True / You can influence the crisis by controlling another persons attitude. / False What is something to keep in mind when listening with empathy? / Give your und ivi ded attentio n The Supportive Stance is managing your position, posture, and proximity in relation to the person in crisis / True Nonverbal communication includes which of the following? Body Language

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