CPI Training Quiz (GRADED A) Questionsand Answer ElaborationsAll behavior is a form of communication/TrueThe Directive Staff approach is a response to which Crisis Development Model behaviorlevel?/DefensiveWhen a person is in a tension reduction, what is an appropriate response?/Re-establish the relationshipWhich of the following statements best describes rational detachment?v'Remain professional by managing your own behavior and attitudePrecipitation factors are underlying reasons for behavior/True/You can influence the crisis by controlling another persons attitude./FalseWhat is something to keep in mind when listeningwithempathy?/Give yourundivided attentionThe Supportive Stance is managing your position, posture, and proximity in relation tothe person in crisis/TrueNonverbal communication includes which of the following?Body LanguagePreview Mode
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